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Patient Care Customer Service

Location:
Bishopville, MD
Posted:
September 03, 2023

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Resume:

Angela R. Leonard

**** ****** **

Pocomoke City, MD 21851

adzfu9@r.postjobfree.com

443-***-****

Objective

To continue expanding my experience as a phlebotomist, medical assistant, and Med-Tech. Therefore, obtaining my goal of making the medical profession a lifelong career. Skills

● Phlebotomist Certification

● CNA Certification

● Med-Tech Certification ● First Aid/CPR Certification Experience

2019-Present Angie’s Mobile Blood Draw - Pocomoke, MD

● Responsible for being competent in drawing blood and taking prescribed lab work.

● Responsible for assembling the tools/equipment for the company policies.

● Responsible for verifying the identity of the patient confirming comfort with the patient to instill an environment of trust.

● Responsible for administering other services as outlined by company policies and amended from time to time.

● Responsible for following a step by step process/protocol to ensure safety and accuracy.

● Responsible for locating the vein and swabbing with disinfectant with company protocol.

5/2019-12/2021 Phlebotomist, AGH Hospital - Berlin, MD 10/2016-12/2019 PRN Med-Tech, Somerset County Public Schools 09/2011-04/2016 Phlebotomist, Labcorp - Salisbury, MD

● Responsible for drawing blood and obtaining urine samples.

● Used universal precautions on all patients

● Performed cataloging of samples and prepared them for transport to outside laboratories.

● Collected STAT samples and delivered them to the STAT lab for testing. 2007-2011 Phlebotomist, Correctional Medical Services - Westover, MD

● Responsible for drawing blood and obtaining urine specimens. 2002-2007 Phlebotomist, Dr. Ritchie Shoemaker - Pocomoke, MD

● Responsible for collecting and cataloging blood and urine samples and sending them to the lab.

● Obtaining vital signs, height and weight of patients.

● Performing EKG’s as ordered by a physician.

● Well trained in the use of universal precautions, direct patient care and customer service.

2000-2002 Patient Care Technician, Berlin Dialysis -Berlin, MD

● Responsible for starting dialysis on patients.

● Obtaining vital signs while patients were receiving dialysis.

● Observing patients for any complications and reporting them to the nurse.

● Using universal precautions with all patients.

● Responsible for general patient care focusing on pharmacology and anatomy.

1999-2000 Phlebotomist, Peninsula Regional Medical Center - Salisbury, MD

● Responsible for collecting and cataloging blood and urine samples focusing on speed and accuracy.

● Observing universal precautions with all patients. 1998-1999 Certified Nursing Assistant, Genesis Healthcare- Salisbury, MD

● Basic patient care including bathing, dressing, and feeding patients and assisting with patients unable to assist themselves.

● Performing PROM exercises for patients who were bedridden.

● Obtaining vital signs and weights on patients.

● Observed patients for any problems and reported them to the Charge Nurse.

Education

2016 Med Tech Certification, Maryland Board of Nursing 1997 Phlebotomy Certification, The National Phlebotomy Association, Inc 1993 Certified Nursing Assistant Certification, Eastern Shore Community College

1992 High School Diploma, Chincoteague High School



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