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Accounts Payable Customer Service

Location:
Lakeland, FL
Salary:
56,000
Posted:
September 03, 2023

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Resume:

Jan M. Cade

**** ******* **** ******, *-***, Lakeland, FL 33809 936-***-**** adzftw@r.postjobfree.com

Summary

** **** ****** ****** **** Veteran and 20+Years

Seasoned Accounts Payable Specialist/Analyst

Seeking a position where I can utilize my experience I gained while serving in the United States Navy and being a 20+ years Accounts Payable Specialist/Analyst in the civilian sector. Detail and deadline-oriented AP Team Lead requiring little to no supervision with excellent Customer Service skills. Problem solver, resolution seeker and highly motivated self-starter.

Skills

Quickbooks Online and Desktop, SAP, JD Edwards, Sage, Microsoft Office Suite (Excel, Word, Outlook, Power Point), and Internet Explorer. Able to multi-task and operate various office equipment, including, but not limited to: PC, 10-key by touch, check signing machine, postage machine, fax machine, copier, scanner, and multi-line phone system. Excellent communication skills, both oral and written. Performs successfully in researching and resolving customer inquiries, complaints, and concerns.

Experience

Balanced Bookkeeping Florida, Tampa, FL (Hybrid)

Bookkeeper (Quickbooks Desktop and Online)

April 2022 - Current

Prepare monthly financial statements for multiple clients (including non-profits).

Process client payroll and monthly/quarterly payroll taxes.

Reconcile monthly bank statements and review cash applications.

Process and file clients Sales & Use taxes.

Process accounts payable and accounts receivable for clients.

Tampa Maid Foods, Lakeland, FL

Accounts Payable Coordinator

November 2020 – February 2022

Hired to use my expertise to give feedback on the aptitude of another employee. (Assignment was originally to be for 3 days).

Contract extended at the end of the week. Hired as a permanent employee in March 2021.

Assisted with the backlog of emails to get them to a more manageable level. Continue to manage emails to this day.

Played intricate part in getting high level of unprocessed invoices processed during implementation of new accounting system.

Helped train internal teams on use of new system.

Turned process to paperless, saving company money and streamlining tasks.

Implemented ACH process.

Volunteered to take on responsibility of promos, commissions, and bonuses for sales team.

Worked closely with program consultants to resolve issues developed when processing the payment run.

Updates and manages accrual wire log eliminating months of backlogged PO’s from the system that were Received, Not Invoiced.

Process invoices daily, using 3-way match (invoice, PO, receipt).

Communicates with suppliers and interdepartmental teams to resolve issues that keep invoices from paying in a timely manner.

Process weekly payment run (checks and ACH).

Performs the functions of a team lead (AP Manager out of the office Fridays and Mondays).

Colorado Boxed Beef, Lakeland, FL

Accounts Payable Specialist

August 2019 – November 2020

Processes invoices for various companies via Microsoft Dynamics NAV Classic.

Uploads invoices from email to Therefore for tracking purposes prior to posting in NAV.

Corresponds professionally with internal and external customers via emails and telephone.

Generates payments due to vendors by running various reports to create daily payment journal.

Enters necessary info into Regions Bank and Finexio software for payment to vendors (Electronic/ACH, Wires, Online, Credit Card, Checks).

Processes journal entries to reflect intercompany transactions between companies.

Fills in and assists AP Lead when needed.

W.S. Badcock, Lakeland, FL

Accounts Payable Lead

July 2018 – March 2019

Liaison between AP team (6 teammates) and supervisor/management.

Perform weekly payment processes for entire company (checks, ACH, Control Cards, and Wires).

Run reports to create payment files.

Train team on newly implemented program process (Infor).

Creates upload into Lawson database using Excel spreadsheet.

Transmit payment files to Wells Fargo using security token.

Process payment runs for expenses, advertising, customer refunds, merchandising, payroll, employee reimbursements, HR, stock holder dividends, special requests.

Motivates team to promote positive moral.

Handles issues and discrepancies in a timely and professional manner.

Willing to work on special projects collectively with team or individually.

Analyze expense reports for correct amounts and cost centers.

Reconcile vendor statements and assists with resolving various discrepancies.

Reset passwords for PCard holders.

Order applicable forms such as 1099’s from IRS website.

Pay owner and board members shares and dividends.

Perform monthly\quarterly close processes.

Nexeo Solutions, The Woodlands, TX

Accounts Payable Customer Service Coordinator – Contract – Hire

February 2016 – May 2018

Entered invoices via SAP/VIM Workflow using 3-way match (Invoice/PO/Goods Receipt).

Researched and posted assigned invoices in a timely manner (quota of 500 week).

Ran daily metrics for supervisor to measure team productivity.

Process Excel Upload from spreadsheet to SAP.

Communicates with AP Processors, Buyers, Inventory Control Specialists and Vendors via phone/email/instant message to research and resolve posting issues.

Escalates invoices to various departments to resolve PO issues, obtain FAA approval, or Coding (GL/Cost Center or Profit Center) for proper posting and cost allocation.

Works to resolve and clear invoices that are pending from various reports – Blocked Report, 212158(Refund Checks Clearing Account), Auto Posts, Open PO Credit Report, Past Due Report and Open Debit Balance Report.

Process Monthly Rent and Weekly Legal uploads.

Research and resolve Treasury issues – Returned/Stale Dated checks, Returned ACH/Wire Payments.

Process Quarterly Reconciliations.

Assists team, where needed on various projects.

Collects outstanding credits due to company.

Education

United States Navy/ January 1989-January 1999/ Honorably Discharged



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