PERSONAL DETAILS

CURRICULUM VITAE

Name : Kariuki Edith Muthoni

Postal Address : 136-01034, Kandara

Cell Phone : 079*-***-***

Email Address : adzftg@r.postjobfree.com

ID Number : 35372882

Gender : Female

Language : English and Swahili

Age : 24 Years

CAREER OBJECTIVE

• To be a key participant in the development, growth and research in the hospitality and tourism industry and to work in an environment that encourages innovative thinking.

• To get more practical and technical skills in solving problems. EDUCATION BACKGROUND

2020-2022 : Kenyatta University

Bachelor of Science in Hospitality Management.

Second class honors (upper division).

2017-2019 : Kenyatta University

Diploma in Hospitality Management (attained Credit One) 2013-2016 : Kamahuha Girls High School

Kenya Certificate of Secondary Education

Mean Grade C (Plain)

WORK EXPERIENCE

Intern- food & beverage service: January - march 2023 Leopard beach resort & Spa – Diani.

Areas covered during the attachment period

• Buffet service

• A-la-carte service

• bar service

RESPONSIBILITIES.

• Greet and seat guests in a timely and courteous manner.

• Take orders and serve food and beverages to guests.

• Ensure guests satisfaction with their meals and dining experience.

• Respond to guest inquiries, requests and complaints in a professional and friendly manner.

• Collaborate with kitchen and bar staff to ensure eminent and accurate service.

• Follow food safety and sanitation guidelines.

• Maintained cleanliness and organization of dining area and service stations. Intern – Catering department: July - September 2022 The Nairobi Hospital. -- Nairobi.

Areas covered during the attachment period.

• Entremetier

• Saucier

• Butchery

• Special diet kitchen

• Bakery and pastry

• Food service

• Stores.

RESPONSIBILITIES.

• Working in a Hazard Analysis and Critical Points (HACCP) compliant kitchen.

• Knowledge of the HACCP system.

• Follow food safety and sanitation guidelines.

• Preparing and cooking all the menu items with the help of the kitchen staff.

• Taking orders and serving food and beverage to patients in wards in a timely and courteous manner.

Intern (housekeeping) August – December 2019.

Hilton Hotel - Nairobi

Areas covered during the training program.

Room service

Laundry

Public area

RESPONSIBILITIES.

• Performing routine duties in cleaning and servicing guest rooms and baths under the supervision of the housekeeping supervisor.

• Comply with all housekeeping departmental policies/services and also the hotel's standards.

• Replenishing guest supplies.

• Ensuring guest requests are promptly and courteously met.

• Report lost and found articles to the housekeeping office Immediately.

• Reporting damage or malfunction in hotel room areas to the supervisor.

• Complying with the hotel's health, safety and hygiene policy.

• Maintaining complete knowledge of correct maintenance and use of equipment.

• Adhere to personnel grooming and hygiene standards.

• Proper follow up of housekeeping standard operating procedures.

• Pleasant, honest, friendly and able to address guest requests and problems. PERSONAL SKILLS

• Attention to details

• Strong work ethics

• Quick learner

• Active learner

• Smart appearance

PERSONAL AND PROFESSIONAL GOALS.

1. To have more experience dealing with diverse customers. 2. To use my knowledge to help propel the organization and make it achieve it's set goals. 3. Bringing good ideas to life by implementing them. KEY COMPETENCE.

• Working quickly and efficiently with little supervision.

• Being alert to what is taking place in the premise.

• Advanced level at multitasking.

CONFERENCES / SEMINARS

Sustainable Travel and Tourism agenda (STTA)

MEMBERSHIP

Kenyatta University – Hospitality and Tourism Association. HOBBIES AND INTERESTS

Participating in educative discussion forums, making new friends, Reading inspirational books REFEREES

1. Dr. Teresa Kinuthia

Lecturer - Kenyatta University

Email: adzftg@r.postjobfree.com

Tel: 072*-******

2. Dr. Rahab Mugambi

Lecture - Kenyatta University

Tel: 072*-***-***

3. Erastus Juma.

Head Chef - The Nairobi Hospital.

Tel no: 072*******.

Contact this candidate