Melinda McCauley
Healthcare Professional
Highly experienced healthcare professional with proven employment history, problem solving abilities, excellent communication skills and PC data entry skills.
Objective
To obtain a career where I can use my experience as a phlebotomist and my compassion for customers to help build a strong relationship between the company and the customer. To provide the best customer service by performing my duties with integrity and to make my team members and customers feel better by speaking with me.
Professional Experience
Lap Corp 2020-Present
Phlebotomist/Lab Tech Processor
Extracting blood from patients through venipuncture or finger sticks while reassuring patients and providing them with the best customer service. Prepared specimens for transportation including labeling vials accurately and matching blood specimens to patients in data base.
Quest Diagnostics 2011-2020
Phlebotomist/Lab Tech Processor
Extracting blood from patients through venipuncture or finger sticks while reassuring patients and providing them with the best customer service. Prepared specimens for transportation including labeling vials accurately and matching blood specimens to patients in data base
Baptist East Hospital 2010-2011
Phlebotomist
Extracting blood from patients through venipuncture or finger sticks while reassuring patients and providing them with the best customer service. Prepared specimens for transportation including labeling vials accurately and matching blood specimens to patients in data base
New Hope Foster Care 2001-2008
Foster Care Parent and Domestic Engineer
Fostered approximately 25 kids- Received Medical Fragile Training, Certified in CPR, First Aid, HIPPA, routine Home Inspections, and Maintained State requirements of thirty hours a year of required training. Maintained behavior logs and medical records daily; for weekly inspections. While doing foster care I was also a Stay-At-Home Mom where I learned ;commitment, patience, stamina adaptability to change and a multitude of valuable, marketable skills such as; scheduling appointments, maintaining records, managing household finances, planning meals, cleaning and organizing my home.
Skills and Abilities
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Ability to listen and analyze situations to provide resolution
Skilled in medical terminology and experience in medical billing
Knowledge of proper filing of laboratory reports and insurance claims
Accurately perform a laboratory supply inventory
Ability to work a flexible work schedule
Ability to navigate computer
Strong written and verbal communication skills
Able to establish and achieve goals
First Aid and CPR, HIPAA certified
Education
Spencerian College 2009-2010
Reference available upon request