Adrienne Y Hunter

**** ***** ****** *** ********, NV 89115 Cell: 402-***-**** Email: adzfo7@r.postjobfree.com

Legal Assistant/ Paralegal

Customer Service Expert MS Office “Power User” Adept Written/Verbal Communicator

KEY SKILLS

Office Skills:

Front Desk Reception Customer Service Filing Database & Records Management & Web Site Updating Executive & Administrative Support Reports & Spreadsheets Complaint Handling Data Entry (75 WPM) Legal Document Preparation Handling/Conducting Depositions Gathering/ Conducting Legal Research

Computer Skills:

Word Excel PowerPoint Access Visio Outlook WorkDay SalesForce

PROFESSIONAL EXPERIENCE

Intuit (Remote) Tax Expert, 12/2019 to Current

nExcelled in role requiring the ability to the prepare, review, and process tax returns.

nSpecialized in tax, payroll, business records and product support.

Omni Interactions (Remote) GBA Supervisor (Gig Brand Ambassador Sup), 10/19 to Current

nExcelled in role requiring the ability to handle a variety of customer service and administrative tasks.

nSpecialized in supervisory duties and employee management.

nSpecializes in Quality Control and call observations.

PlumChoice (Denver, CO) Technical Support Representative, 09/13 to 06/22

nExcelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

nDemonstrated proficiencies in telephone and computer reception within a high-volume environment. Calmed upset/angry customers and researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

nAssisted customers with Technical Issues and troubleshooting if their Home Security Services and Newly Released Products and Services offered by PlumChoice, INC; Avast.

J. Kent Staffing (Denver, CO) Administrative/Personal Assistant, 08/13 to 10/14

nExcelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer and employee issues with expediency.

nDemonstrated proficiencies in telephone and computer reception within a high-volume environment.

nAssisted with preparations for audits of contracts and other financial insurances and bonds.

nAssisted with filing and interoffice memorandum creations.

Adrienne Hunter

4873 Vista Sandia Way Las Vegas, NV 89115 Cell: 402-***-**** Email: adzfo7@r.postjobfree.com

Legal Assistant/ Paralegal

PROFESSIONAL EXPERIENCE CONTINUED

nScanned and emailed, and copied documents used within the office and for other purposes such as filing.

Comcast (Denver, CO) CAEII in the NASR Dept., 10/12 to 1/13

nExcelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

nDemonstrated proficiencies in telephone and computer reception within a high-volume environment. Calmed upset/angry customers and researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

nAssisted customers with Technical Issues and troubleshooting if their Home Security Services and Newly Released Products and Services offered by Comcast; Xfinity.

Convergys (Denver, CO) Paralegal/ Compliance Officer, 10/11 to 05/12

nExcelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

nDemonstrated proficiencies in telephone and computer reception within a high-volume environment. Calmed upset/angry customers and researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

nConsistently praised by management for the quality and timeliness of contracts, attention to detail, exemplary customer service delivery and team-player attitude.

nConducted depositions and created legal documents to be filed on behalf of the company.

Crawford Law Offices (Omaha, NE) Paralegal, 02/09 to 12/10

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. Handled Juvenile, Family Law, (Divorces, Child Support Issues, Parenting Plan, etc.) and Criminal Offenses.

Handled Workmen’s Comp Issues.

Conducted legal research and filing.

Gathering legal information to build cases.

Preparing statements and briefing cases for attorney use.

Handled Juvenile, Family Law, (Divorces, Child Support Issues, Parenting Plan, etc.) and Criminal Offenses.

Answered calls from clients and set up appointments.

Preparing statements and briefing cases for attorney use.

Updated the company website and current events.

Reisinger, Booth, and Associates (Omaha, NE) Paralegal, 10/07 to 02/09

Answered calls from clients and set up appointments.

nHandled Juvenile, Family Law, (Divorces, Child Support Issues, Parenting Plan, etc.) and Criminal Offenses..

nChecked the company e-mails.

nHandled Litigation Issues, etc.

nConducted all of the same duties as listed above for Crawford Law Offices.

EDUCATION

Colorado Technical University (Denver, CO)

MBA in Business Administration, 2013

Kaplan University (Omaha, NE)

BA in Business Administration, 2010

RELEVANT COURSEWORK

CIVIL LITIGATION

INTRO TO LEGAL RESEARCH

INTRO TO LEGAL ANALYSIS AND WRITING

FAMILY LAW

WILLS, TRUSTS, & ESTATES

BUSINESS ORGANIZATIONS

SALES FORCE MANAGEMENT

BUSINESS MANAGEMENT

QUICKBOOKS

AMICUS ATTORNEY

WESTLAW

LEXIS/NEXIS

“Adrienne is a first-rate administrative support professional…excels in organizing our busy office… ensures all of our customers’ needs are taken care of…truly an exceptional employee…”

Excerpts from 2013 Performance Review

Objective

I will be a very qualified candidate for the position within this company and I will continue to prove to the company all of my abilities to successfully operate and conduct the necessary duties required of the job title/position.

Contact this candidate