Aileen Davis

Saint Johns, FL *****

adzfn5@r.postjobfree.com

+1-228-***-****

I am ready to get back into the workforce. I am a hard worker and dependable. There is nothing I can not do if I put my mind to it, as you can see in my resume there are many different things I have accomplished. I am a quick learner and a self-starter. I do not mind helping others even if it is not part of my job. I am looking for a career and not just a job. Willing to relocate to: Orlando, FL - Deltona, FL - Ocala, FL Authorized to work in the US for any employer

Work Experience

Office Manager

Platinum Capital Advisor - Biloxi, MS

July 2010 to July 2014

Copied, filled, scan files, upload files, switch board, mailing, help set up events, tracked the money, checked contracts before mailing them off, faxed, set up appointments, kept a yearly income chart, monthly invoice, reviewed office expense, compared office checks to bank receipt for both the office and owners personal account. Made charts, worked Microsoft Office, Word, Excel, and Power point, worked a little in Quick Books, I greeted the clients as they came in, and entertain them until there appointment, multi line phone, organized the office, handle vendors when they called or came in the office, I helped with the RMDS near the end of the year, work a 10 key calculator, data entry, made office charts, some bookkeeping, know my way around the Internet, did some technical work on computer and copier, administrative work

(I have a reverence letter from them)

Closing: One thing my old bosses can tell you, is that I am a hard worker, dependable, loyal, quick learner, and motivated

Spa Attendant

IP Casino Resort & Spa - Biloxi, MS

April 2009 to June 2010

Customer service, restocking, maintaining the spa, opening and closing the spa, score a perfect score on secret shoppers every month. I had to give tours of the spa and answer any questions the guests had. I even did upsells though it was not part of my job. Assistant Manager

Pizza Hut - Gulfport, MS

June 1993 to September 1999

Weekly and nightly paperwork. Handle money, open and close, prep food and label, prepare for health expectations, handle any district manager or CEO who visited, handle customers and any complaints in a professional manner, check inventory, track and find any offset in the weekly money report, advise in the hiring, check to make sure all food was labeled and properly deposed of, I was the acting manager when the manager took leave

Education

Esthetician / dual license in School closed before I could finish, but I had a 3.96 GPA

Heritage University - Jacksonville, FL

July 2016 to November 2017

passed the 63 hr course in Real Estate

Watson Real Estate - Jacksonville, FL

February 2017 to February 2017

High school or equivalent

Biloxi High School - Biloxi, MS

Skills

• Microsoft Office: I used to make charts to help with tracking money, business budget, track contract, track to see which clients will attend special event. (7 years)

• Microsoft Word: i used it to send out letter to clients, for RMD sheets for clients of age to see who already took there RMD and who still needed to take them and where they took them from, I made letter heads and labels. (7 years)

• Powerpoint: I made a slide show called retire early or retire late. I have used it for other projects and my kids school work. (7 years)

• Quickbooks: I would put all office expense on there and once i got the bank statement i would compair and if something was off figure it out. I would do the monthly invoice on here. (3 years)

• Management: I was an assistant manager for pizza hut. (5 years)

• Receptionist: I used to take phone call for the office and transfer the calls. I would take a note and give it to the person whom it was for. I made copies of everything, filled everything, mail off office expense and contract, make appointment for clients and vendors, track the money to make sure all contracts were cleared and the money was transferred into there account ( I liked doing this the most) (4 years)

• Hospitality: I used to treat customer like they were my family and help them the best I can. When I worked at the spa I got all perfect scores from secret shoppers, except one time. (10+ years)

• Customer Service: When I was an assistant manager I was responsible to handle any complaints and help the customer feel better. When I worked with the financial advisor I would handle the clients if it was within my means. (3 years)

• Training: When I was an assistant manager, I train the employee on how to do there job. I showed them how to approach customers. My last job I trained my replacement (4 years)

• Filing: I was responsible for making copies of everything and fill the paperwork in the right files. I organize the files and made a system. (4 years)

• Fax: I would fax off contracts, office materials, and other things for my boss (4 years)

• Budgeting: I made a monthly chart, where every month I would put down where the office spent there money and how much. I even made a pie chart to see where the office spent the most towards that month. After a year of doing this I would compare this year to next to make sure there was not much of an increase and if so find out why. I would check not only the office bank account but my boss personal account. If there was something wrong I would backtrack to find out where the problem was. I was told I am very strong in the area (4 years)

• Answering Phones: I took messages and transfer all calls. I would talk with the clients until the advisor or his assistant was ready to talk to them. My job was to make the clients feel like part of are family. (4 years)

• Event Planning: My old boss would host a Christmas event every years and I was responsible to find a location, send out invites, set up the event, and call all clients to see who will be attending and keep a log of it. I also had to call all vendors to see who will help support are event and then send thank you letters afterwards. When a vendor would host some type of event I would contact the clients and even sometimes help out at these events. (2 years)

• Cooking: I had to make the pizza dough, cook the pasta, make the sandwich, prepare the salad, and make the pizza's when I worked at pizza hut. (5 years)

• Organizational Skills: I have been using this skill most of my live. When I worked in the office I had to organize all files, paperwork, pamphlets, books, and anything else. I had a system so I could keep track of all contracts that left out to make sure none got misplaced. To me this is a very important skill not only in your business, but person life. (10+ years)

• Switchboard (3 years)

• Budgeting (3 years)

• 10-Key (3 years)

• Inventory (4 years)

• Tracking money (3 years)

• Data Entry (3 years)

• Training (4 years)

• Billing (4 years)

• Customer Service

• Proofreading

• Social Media Management

• Adobe Photoshop

• Sales Experience

• Clerical Experience

• Microsoft Office

• Phone Etiquette

• Administrative Experience

• Multi-line Phone Systems

• Office Management

• Accounts Receivable

• Bookkeeping

• Customer service

• Guest services

• Cash handling

• Clerical experience

• Hospitality

• Office management

• Restaurant experience

• Bookkeeping

• Budgeting

• Research

Links

https://www.linkedin.com/in/aileen-crystal-davis-a119943b/ Certifications and Licenses

0215 - Life INCL VAR Annuity & Health

January 2018 to January 2020

Driver's License

Additional Information

I moved to Florida in 2014, after my daughter was born. I am ready to go back into the work force now. I will make this short, if you want someone who is loyal, hard working, dependable, and motivated then I am the person for you.

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