Amy Deamer

Independent Consultant - Scentsy- Copersville, TX

Palmyra, PA 17078

adzfky@r.postjobfree.com

+1-717-***-****

Ambitious and responsible professional with a proven track record of success in positions requiring well-developed organizational and interpersonal skills seeking to bring experience and medical education training to a successful healthcare organization.

* Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Microsoft Spreadsheets; Typing Speed: 40 WPM

* Skills: Following directions; Dependable; Complete tasks on time; Flexible; Customer Service oriented

* Honor/Rewards: Ultimate Medical Academy Honor Roll (2017- 2018). Ultimate Medical Academy Ambassador Program (April-2018). Alpha Beta Kappa Honors Society (August-2018). Authorized to work in the US for any employer

Work Experience

Crew Member/Crew Leader

Burger King - Palmyra, PA

June 2019 to Present

1. Prepare orders

2. Make food

3. Cash customers out

4. Clean up

5. Restock

• Welcomed all customers

• Take customer orders

• Run the cash register

• Prepared food items and orders

Independent Consultant

Scentsy - Copersville, TX

August 2018 to Present

* Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers

* Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

* Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

* Determine charges for services requested, collect deposits or payments, or arrange for billing

* Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

* Order tests that could determine the causes of product malfunctions

* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

* Solicit sales of new or additional services or products Delivery Driver

Domino's Pizza - Palmyra, PA

January 2016 to Present

* Prepared food

* Took orders for customers

* Labeled boxes

* Deliver orders to customers

Dietary Aide

The Gardens of Palmyra - Palmyra, PA

May 2017 to August 2017

* Prepared trays for residents

* Prepared snack cart

* Prepared drinks for (Breakfast, Lunch, and Dinner)

* Organized trays to residents and seat chart

Closing Ride Operator

Hershey Entertainment Resorts - Hershey, PA

April 2013 to July 2015

* Inspected of rides

* Operating rides in safety ways

* Helping guests on/off rides

Dietary Aide

ECC Retirement Village - Myerstown, PA

November 2005 to December 2005

* Prepared trays for residents

* Cleaning kitchen

* Running tray carts to different floors for residents Education

Associate in Health & Sciences in Medical Administrative Assistant Ultimate Medical Academy

October 2017 to March 2019

Certification of nursing

Harrisburg Area Community College

2011

Skills

• Microsoft Office (3 years)

• EHR (2 years)

• Customer Service Skills (4 years)

• Interpersonal Skills (2 years)

• Time Management (3 years)

• Front Desk (2 years)

• Medical Billing (2 years)

• Front Office

• Reception

• Epic

• Dermatology

• ICD-9

• ICD-10

• CPT Coding

• Insurance Verification

• Transcription

• Medical Coding (2 years)

• Anatomy Knowledge

• Microsoft Excel

• Office Experience

• Administrative Experience

• English

• Microsoft Word

• Medical Records (2 years)

• Medical Terminology

• Accounting

• Medical Office Experience

• HIPAA

• Records Management

• Word Processing

• EMR Systems

• Medical Receptionist

• Data Entry

• Physiology Knowledge

• Customer service

• Medical Scheduling

• Computer Operation

• Documentation review

• Typing

• Order Entry

• Microsoft Powerpoint

• Proofreading

• OSHA

• Leadership

• Restaurant experience

• Windows

Assessments

Electronic Medical Records Knowledge — Completed

April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Verbal Communication — Familiar

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Scheduling — Highly Proficient

April 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Highly Proficient

Mechanical Skills: Monitoring — Completed

April 2019

Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.

Full results: Completed

Merchandise & Supply Storage — Completed

April 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Completed

Customer Focus & Orientation — Familiar

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Proofreading — Completed

April 2019

Proofreading written texts.

Full results: Completed

Basic Word Processing with Microsoft Word — Highly Proficient April 2019

Basic Word techniques, including the use of tools to format or edit text. Full results: Highly Proficient

Basic Computer Skills: PC — Completed

April 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Completed

Email — Completed

April 2019

Measures a candidate’s ability to effectively compose and organize email messages. Full results: Completed

Spreadsheets with Microsoft Excel — Completed

April 2019

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Problem Solving — Familiar

April 2019

Analyzing relevant information when solving problems. Full results: Familiar

English Communication Skills: Typing — Completed

April 2019

Transcribing text using a standard keyboard

Full results: Completed

Proficiency with Microsoft Office: Mail & Calendar (Mac) — Highly Proficient April 2019

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Highly Proficient

Proficiency with Microsoft Office: Mail & Calendar (PC) — Familiar April 2019

Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar

Critical Thinking — Familiar

April 2019

Using logic to solve problems.

Full results: Familiar

Organizational Skills — Proficient

April 2019

Arranging and managing information or materials using a set of rules. Full results: Proficient

Data Entry — Familiar

April 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Familiar

Customer Service — Familiar

January 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Written Communication — Familiar

April 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Receptionist — Familiar

July 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Customer Focus & Orientation — Familiar

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Medical Receptionist Skills — Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to Detail — Completed

April 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Food Service: Customer Situations — Proficient

July 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient

Memorization — Completed

May 2019

Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.

Full results: Completed

Administrative Assistant/Receptionist — Completed

May 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Typing — Completed

April 2019

Transcribing text using a standard keyboard

Full results: Completed

Electronic Health Records: Best Practices — Completed May 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Patient-Focused Care — Completed

May 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed

Call Center Customer Service — Completed

July 2020

Applying customer service skills in a call center setting. Full results: Completed

Medical Terminology — Completed

December 2020

Understanding and using medical terminology

Full results: Completed

Scheduling — Familiar

December 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Delivery Driver — Familiar

December 2020

Interpreting instructions or signs and solving problems Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Medical Administrative Assistant * Medical Terminology * Patient Processing and Patient Registration

* Medical Laws & Ethics * Medical Records Management * Release of Information HIPAA Compliance * Medical Transcription * Office Accounting * Anatomy & Physiology * Meaningful Use * ICD-9/ICD-10

Contact this candidate