Customer Service Accounts Payable
Resume:
Cathiejo Carter
Franklin, PA *****
adzfks@r.postjobfree.com
Looking to fulfill a career using my skills and knowledge as well as learning new ones. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Bartender/Cook
The Office Bar and Grill - Franklin, PA
June 2019 to February 2023
Provided excellent and prompt service in a very busy environment to promote repeat business. In charge of the bar as well as kitchen also while taking orders, operating clover machine, credit card, and answering phone in a courteous fast manner.
Replenish all items at end of shift.
Lifting and changing kegs of beer.
Maintain a fully stocked kitchen and bar.
Train new staff
Nightly Deposit
Ordered weekly kitchen and bar items.
Responsible for opening and closing of establishment Displayed communication skills through one on one contact with customers Record Specialist 1
Iron Mountain/Manpower - Boyers, PA
February 2019 to April 2019
Responsible for labor tracking through Safe keeper. Prepare confidential and accurate files
Lift boxes of files.
Work independently and as a team
Clerical skills of filing, word processing, scanning, photocopy, and fax machine. Residential Service Aide
Polk Center - Polk, PA
July 2009 to September 2018
Residential Service Aid.Department Of Human Services. Polk Center Advocate for the client's care, safety and welfare; ensured the safety and well-being of the client on a daily basis. Complete daily documentation of all agency required material and incident reports in accordance with policy and procedures.
Served as a liaison between the agency and the community in daily activities with clients. Help patients tend to personal care, activities of daily living, ambulation, and transfers/transport. Reported findings or changes in physical, mental and emotional conditions to nursing staff. Trained new employees and maintained effective communication with other healthcare employees. Monitored vitals and weights as scheduled or ordered per nurse and doctor Performed restorative programs per the Physical Therapists or Occupational Therapists orders Provided personal one-on-one time with residents
Responsible for the care of four clients that I sponsor as well as helping my co-workers. Clerk Typist 1
SCI-Mercer - Mercer, PA
December 2011 to May 2012
Answered multi phone line and direct calls and performed data entry. Responsible for confidential reports, accounts payable/receivable, invoicing, and insurance billing. Responsible for pick up and delivery of mail.
Responsible for a two way radio and prison keys in my Department. Payroll for 30 employees entering through SAP.
Clerical duties filing, faxing, photocopy.
Responsible for the lock up of my office.
Judicial Secretary
District Court 28-3-03 - Franklin, PA
January 2006 to July 2009
Serve as a liaison between the district court and the city and state law enforcement personnel, attorneys, various county offices, and the general public. Monitor the flow of court cases and docket information regarding traffic and non-traffic citations, private complaints, and civil suits. Schedule defendants for court appearances in cooperation with other county offices as well as attorneys. Greet visitors and serve as a primary contact to provide case-related information, explain policies and procedures, and accept cash and credit card payments. Arrange time payment schedules and initiate correspondence with defendants to explain such schedules, future court appearances, and relay summary trial dates via summons. Prepare accurate and timely post-hearing transcripts upon the request of the district judge. Receive incoming calls, make daily deposits, and perform a variety of other secretarial duties (typing, faxing, filing, photocopying) in a timely yet confidential and courteous manner. Night Manager/Bartender
Celtic Cafe - Franklin, PA
March 1997 to October 2005
Managed a sports bar that was a fast paced high-pressured environment while providing excellent customer service to promote repeat business.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.
Produced and balanced daily and weekly sales reports to assess and coordinate staff, while subsequently improving organizational profit.
Demonstrated leadership as a trainer to all new employees Displayed communication skills through one on one contact with customers Took food orders on itemized checks, while serving patrons at bar using cash register, credit card machine, mixing drinks, and assisting co-workers as needed. Responsible for opening and closing of establishment Worked the bar with another co-worker with bar 3-4 rows deep with fast respectful service. Education
Associate of Science in Paralegal
Clarion University of Pennsylvania
Skills
• multi phone (8 years)
• Operation of Cash Register/ Credit Card Machine (10+ years)
• Accounts Payable
• Microsoft Outlook (3 years)
• Bartending
• Clerical Experience
• Faxing (10+ years)
• SAP-Payroll, etc (1 year)
• Microsoft Office (10+ years)
• Typing (10+ years)
• Multi-line Phone Systems Microsoft Office (10+ years), Microsoft Office, Typing, Faxing, Photocopying, multi phone line, SAP payroll Safekeeper Word processing Clover register system Credit Card Machine
• Safekeeper (Less than 1 year)
• Time management
• Customer service
• Serving
• POS
• Clover
• Cashiering
• Food service
• Food industry
• Food safety
• Restaurant experience
• Retail maths
• Basic maths
• Sales
• Banquet experience
• Food handling
• Cash handling
• Animal care (9 years)
• Administration of medicine to cats/including diabetic cat (9 years)
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