SHANNON REYNOLDS

Hot Springs, AR, *****

adzfjm@r.postjobfree.com / 501-***-****

SKILLS

I am a hard working individual. I am honest,trustworthy, and pay attention to detail. I have a crystal clear driving record, and can pass any homeland security background check. I get along with others, and I will be a great fit with your team. EXPERIENCE

Material Handler / Triumph Group - Hot Springs, AR 07/2020 - 05/2023 Packed merchandise into boxes and containers in preparation for safe shipment. Organized warehouse inventory according to warehouse plan. Loaded completed orders on pallets according to delivery numbers. Protected company inventory by maintaining and organizing storage areas. Logged unit quantities and entered data into inventory database. Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders. Disposed of debris and hazardous materials properly to avoid contamination. Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements. Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity. Worked with internal departments to locate missing packages and remedy incorrect deliveries. Kept up to date on safety procedures and correct lifting techniques to prevent injuries. Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate. Packed boxes and stock using organizational guidelines. Protected items by wrapping in cling film, padded moving blankets and tape. Counted number of boxes or units in loading docks to confirm proper completion of work orders. Placed bins, carts and containers in convenient locations to assist with loading efficiency. Reviewed work orders before starting work to determine necessary materials and meet deadlines. Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use. Tagged and wrote identifying information on containers, boxes and cargo. Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses. Collaborated with other movers when loading large equipment to prevent potential accidents. Used digital database to keep records of units and stock moved. Coordinated cargo unloading with other workers to achieve efficient and safe transportation. Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation. Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use. Checked cargo before transportation and determined if items adhered to proper regulation standards. Associate / Walmart - Hot Springs, AR 02/2019 - 07/2020 Promoted sales initiatives to support company brand. Greeted customers to determine wants or needs.

Cleaned shelves, counters and tables to maintain organized store. SR

Answered store and merchandise questions and led customers to wanted items. Organized store by returning merchandise to proper areas and restocked displays. Stocked shelves and supplies and organized displays to focus customer attention on specific items. Recommended merchandise to customers based on needs and preferences. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Maintained knowledge of sales and promotions, return policies and security practices. Recommended, selected and located merchandise based on customer desires. Watched for and recognized security risks and thefts to prevent or handle situations. Described merchandise and explained use, operation and care. Maintained records related to sales for store management. Ticketed, arranged and displayed merchandise to promote sales. Prepared merchandise for purchase or rental.

Answered customer questions and provided store information. Built and maintained relationships with peers and upper management to drive team success. Supported management team to facilitate task completion and meet performance goals. Arranged and stocked new merchandise following placement directions. Stocked sales floor and assisted in product movement and merchandising plans. Communicated clearly with customers in person and via telephone, driving positive experiences. Followed cleaning and sanitation guidelines to meet health and OSHA requirements. Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.

Trained new team members in cash register operation, stock procedures and customer services. Updated inventory and production information using warehouse management systems and scanner guns. Licensed Security Officer / Oaklawn Casino - Hot Springs, AR 07/2017 - 09/2019 Reported safety hazards for remediation response.

Surveyed property to prevent and identify vandalism or disarmed alarm systems. Observed patrons and customers to quickly address security situations. Documented security-related situations and submitted in-depth reports to superiors. Enforced security regulations and escorted non-compliant individuals to private areas for processing. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles. Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons. Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts. Provided friendly and professional assistance to employees, visitors and customers. Maintained high levels of alertness throughout shifts. Monitored building and property entrances and exits to detect intrusions and protect assets. Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Identified suspicious activity to determine appropriate response. Warned persons of rule infractions or violations and evicted violators from premises. Adhered to daily patrol schedules to support consistent security presence throughout property. Escorted individuals requiring personal protection to provide safe transport to specified locations. Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.

Reviewed guest identification and employee credentials to authorize entry onto premises. Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Checked and secured building areas during off-hours to prevent entry by unauthorized individuals. Patrolled crowds during events to preserve order and promote security. Detected emergency situations through keen listening and close observation to respond appropriately to alarms. Explained security protocols to employees and guests to promote readiness for emergency situations. Warned violators of rule infractions and escorted unauthorized persons off premises. Guarded restricted areas to prevent unauthorized entry. Secured personnel and premises by inspecting buildings and patrolling property. Addressed problems quickly and reported clear information while working under minimal supervision. Monitored premises and recorded activity in daily officer reports. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Verified photo IDs and tickets to allow guests passage. Prep Cook / Turf Catering - Hot Springs, AR 08/2018 - 02/2019 Prepped vegetables and ingredients by washing, chopping and dicing. Communicated effectively with wait staff regarding patron food allergies and dietary restrictions. Distributed food to service staff for prompt delivery to customers. Requested supplies and equipment orders, explaining needs to managers. Organized and labeled stock of ingredients to maintain needed inventory levels. Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses. Measured and weighed food items to comply with portion requirements. Sliced meats to prepare for cooking and assembly of menu items. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate. Monitored freshness of food products to help reduce spoilage. Dressed, seasoned and garnished appetizers and salads to prepare for food service. Helped train and develop new talent.

Retained consistent quality and high accuracy when preparing identical dishes every day. Operated grills and steamers to prepare vegetables, potatoes, rice and meats. Grilled and deep fried various foods from meats to potatoes. Modified standard recipes to address customer requests for substitutions or allergen concerns. Completed special orders according to customer dietary needs. Prepared variety of foods according to exact instructions and recipe specifications. Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses. Chopped and diced vegetables and fruits to stock fridge ahead of busy periods. Set up work stations prior to opening to minimize prep time. Maintained clean and orderly appearance throughout kitchen and dining area. Checked quality of food products to meet high standards. Received and stored food and supplies.

Made meals in accordance with company standards and requirements. Monitored temperatures of prepared food and cold-storage areas. Adhered to regulatory standards regarding safe and sanitary food prep. Checked completed orders for correct quantity and quality. Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste. Executed proper techniques when preparing menu item ingredients. Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions. Handled advanced thawing and food pre-preparation for upcoming meals. Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Plant Nursery Worker / Tropical Greenery - North Richland Hills, TX 02/1994 - 01/1996 Tested crop samples in laboratory to determine quality and documented findings. Secured breeder seed of parent lines with maximum genetic trueness and quality and documented descriptions of parental lines and hybrids.

Negotiated contracts to place assigned seed crops. Determined breeding crosses to enhance germplasm and incorporate key and novel traits for population development, line enhancement and marker development. Managed commercial plant breeding program encompassing germplasm, elite line and hybrid development. Irrigated plants at specific intervals to moisten soil and promote growth. Planted bulbs, bushes, trees and flowers to enhance environment. Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants. Prepared soil and gardens for planting and laid down mulch and sod. Oversaw various cultivation stages for different trees, shrubs and plants to maximize growth. Installed irrigation systems, rock gardens and ponds to simplify watering needs. Utilized thatcher to lift dead leaves and grass from between growing grass and soil. Spearheaded variety development programs through tasks such as plant selection and breeding cage work. Waitress / Dallas Gentlemens club - Dallas, TX 01/1990 - 01/1994 Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Communicated with kitchen staff to stay updated on item availability and customer wait times. Utilized POS system to total meal costs and add taxes for final bill calculation. Prepared salads, appetizers and garnishes to assist kitchen staff. EDUCATION AND TRAINING

GED 05/2022

NPC - Hot Springs, AR

Associate of Arts 09/1989

Career Training School - Bedford, TX