Customer Service High School

Muna Omar

*************@*****.*** 614-***-**** Columbus, OH

WORK EXPERIENCE

MYM Holder Corp November 2016 – Present

Property Manager Columbus, OH

Oversaw day-to-day management of rental properties, including maintenance and repairs

Advertised and showed vacant units, screened tenants, and negotiated lease agreements

Managed financial aspects of properties, including rent collection, budgeting, and reporting

Maintained positive relationships with tenants, property owners, and other stakeholders

Ensured compliance with local and state regulations and laws

Developed strong communication and interpersonal skills, and gained experience in property maintenance, tenant relations, financial management, and regulatory compliance.

TJ Maxx June 2019 – July 2020

Sales Associate Columbus, OH

Provided exceptional customer service by assisting customers with their shopping needs

Promoted the store credit card by explaining its benefits and processing credit card applications

Maintained a clean and organized store, restocked merchandise, and processed transactions

Participated in inventory counts and assisted with visual merchandising

Worked collaboratively with a team to meet sales goals and provide a positive shopping experience for customers

Columbus Daycare Center February 2018 – March 2020

Receptionist Columbus, OH

Ensure safety and security of children by monitoring sign-ins and issuing visitor badges

Serve as the first point of contact for parents and visitors

Manage incoming and outgoing calls, answering inquiries and directing calls to the appropriate personnel

Greet parents and children, provide necessary information, and direct them to their destinations

Manage records of children's attendance and activities, and assist in scheduling appointments for parents

Maintain front desk and ensure reception area is clean, safe, and child-friendly

My Project USA June 2018 – September 2018

Volunteer Columbus, OH

Greet clients, help select food items, and maintain a welcoming environment

Organize and stock shelves, prepare food bags, and load/unload donations

Maintain accurate records of food inventory and client visits

Help with fundraising and community outreach efforts

Ensure compliance with food safety guidelines and basic nutrition principles

Demonstrate teamwork, reliability, and a strong commitment to serving the less fortunate in the community.

EDUCATION

The Ohio State University Expected Graduation May, 2025

Bachelors (BS), Accounting Columbus, OH

CERTIFICATIONS & SKILLS

Certifications: Liscencsed Realtor

Skills: Strategic planning; contract negotiations, customer service, finance, problem solving, logistics, analytical, adaptability, initiative, organization, attention-to-detail, fluent in Somali

Contact this candidate