Human Resources Administrative Assistant
Resume:
Chenell Williams
Atlanta, GA *****
***************@*******.***
Energetic and reliable District Manager skilled at working with a diverse group of people. Strong organization communication, and relationship-building skills. Eager to bring strong administrative skills to a growing company in need of top-level support. Authorized to work in the US for any employer
Work Experience
Benefits Specialist
Spectraforce Technologies - Remote
November 2022 to Present
Manage all communication with vendors, insurance carriers, and third-party administrators through the open enrollment season
Provide expertise and act as point of contact in answering employee questions regarding benefits Complete audits and check for accuracy in all benefit data Implement new processes for improvement in efficiency and to best serve employees Conduct benefit administration through open enrollment period and assist with all day-to-day operations Maintain employee files including benefits information ensuring any necessary or updates changes are properly addressed
Serve as the subject matter expert for all questions related to health, dental, vision, life, and other related benefit questions
Verify the correct calculation of the monthly premium payments for all group insurance policies and maintain data relative to premiums, claims, and costs Assist Benefits Manager with any tasks/projects throughout open enrollment season Human Resources Assistant
Liveops - Union City, GA
April 2022 to Present
Phone calls
Schedule appointments and maintain calendars
Schedule and coordinate staff and other meetings
Routing email
Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents Create and maintain filing systems, both electronic and physical Manage accounts and perform minor bookkeeping
Work from home helping different clients with there utility bills and food supply Store Manager
Dollar General - Riverdale, GA
June 2013 to October 2022
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting,payroll, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Ensures availability of merchandise and services by approving contracts; maintaining inventories. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed. Claim Check Processor
Source Corp HOV - Forest Park, GA
June 2011 to October 2014
Receives and processes incoming and outgoing insured, certified, express and registered mail Prepare documents for imaging by obtaining account and invoice numbers Scan and attach documents to orders/payers.
Perform other duties as assigned Sort and distribute mail to appropriate employee or department. Ensure that all outgoing U.S. Mail, FedEx, and other special services shipments are accurately processed. Responsible for the processing of patient statements and other large jobs. Senior Administrative Assistant/Office Manager
Lending Handz Staffing - Jonesboro, GA
October 2009 to February 2011
Performed data entry for staffing, invoicing and payroll Two-years of managing a one-person office
Ordered, Stocked and Distributed Offices Suppliers Recruiting screening and hiring employee for the clients companies Placement of Clients Daily Experience in Microsoft Word, Access and Power Point, Beginner in Excel. Built financial model for new business unit.
Education
Certificate in Medical Billing and Insurance Coding United Education Institute - Morrow, GA
June 2010 to 2011
General Educational Diploma (GED)
Jacksonville Opportunity Industrial Center - Jacksonville, FL August 1985 to June 1986
Skills
• SOX
• Financial Modeling
• General Ledger Accounting
• Microsoft Excel
• Management
• Commercial driving
• Business development
• Communication skills
• Store management
• Customer service
• English
• Computer skills
• Training & development
• Supervising experience
• Microsoft Word
• Microsoft Outlook
• Human resources
• Microsoft Office
• Customer support
• PeopleSoft
• FMLA
• Payroll
• Data collection
• Benefits administration
Certifications and Licenses
Driver's License
Certified Notary Public
July 2017 to Present
Assessments
Customer focus & orientation — Completed
December 2022
Responding to customer situations with sensitivity Full results: Completed
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Familiar
June 2022
Influencing and negotiating with customers
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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