Post Job Free

Resume

Sign in

Team Member Customer Service

Location:
Visakhapatnam, Andhra Pradesh, India
Posted:
September 02, 2023

Contact this candidate

Resume:

Contact

Skills

Work History

Sr. Supervisor

Satya Prasad

Skilled at troubleshooting and diagnosing issues with heavy equipment and machinery. Talented problem-solver with strong technical acumen and to read and understanding manuals, drawings and repair diagrams. Experienced Field Mechanic with extensive background fixing hydraulics, braking systems and diesel engines. Bilingual individual offering years of expertise in repairing and correcting issues with heavy-duty equipment. Well-qualified heavy equipment worker versed in locating faults, removing worn parts and installing new components. Team-oriented, responsible and diligent about contributing to team and company success. Effective at operating wide range of tools, gauges and equipment to complete maintenance and repair actions. Dependable employee diagnoses and repairs various heavy-duty equipment types and models. Performs thorough preventative maintenance and identifies opportunities for productivity improvements. Address

Visakhapatanam, India

530026

Phone

089********

E-mail

adzfdv@r.postjobfree.com

WWW

https://bold.pro/my/satya-

prasad-230*********/319

Excellent Communication

Sr. Supervisor

chemietech dmcc, Sharjah

Coordinated, supervised and evaluated work

of subordinates and reallocated staff and

resources to meet performance requirements.

Identified underperforming areas and

implemented effective process improvements.

Recruited, hired and trained staff and

provided ongoing feedback and

performance evaluations for development.

Assessed problems and conflicts and resolved

independently.

Trained new hires and provided positive

reinforcement and helpful feedback that

boosted morale and efficiency within

department.

Fostered effective communication by

providing constructive feedback and sharing

knowledge across business lines.

Provided feedback, training and skill

development to staff to improve accuracy,

productivity and quality.

Provided interpretation and guidance on

procedural questions.

Analyzed metrics to identify areas of

opportunity, drive performance improvements

2023-03 -

Current

Languages

Maintenance and Repair

Planning and Coordination

Google Workspace

Issue diagnosis

Lubrication processes

Electrical work

English, Hindi, Telugu

and consistently exceed operational goals.

Identified areas of conflict among team

members and immediately worked to resolve

those issues using negotiation and active

listening.

Enforced rules and regulations outlined in

company manual to set forth expectations

comprehensibly and consistently.

Achieved results by working with staff to meet

established targets.

Created successful work schedules for each

team member to maintain deadlines and fully

staff shifts.

Evaluated employee performance and

coached and trained to improve weak areas.

Solicited customer feedback to identify and

improve on areas of weakness.

Conducted routine inspections to check

quality and compliance with established

specifications.

Sr.Supervisor

chemie tech dmcc, Lusaka

Identified underperforming areas and

implemented effective process improvements.

Coordinated, supervised and evaluated work

of subordinates and reallocated staff and

resources to meet performance requirements.

Identified areas of conflict among team

members and immediately worked to resolve

those issues using negotiation and active

listening.

Maximized personal competency through

continuous professional development.

Provided feedback, training and skill

development to staff to improve accuracy,

productivity and quality.

Assumed responsibility and oversight for hiring,

onboarding and mentoring new staff

members.

Assessed problems and conflicts and resolved

independently.

Trained new hires and provided positive

2019-12 -

2023-03

reinforcement and helpful feedback that

boosted morale and efficiency within

department.

Fostered effective communication by

providing constructive feedback and sharing

knowledge across business lines.

Analyzed metrics to identify areas of

opportunity, drive performance improvements

and consistently exceed operational goals.

Provided interpretation and guidance on

procedural questions.

Created successful work schedules for each

team member to maintain deadlines and fully

staff shifts.

Achieved results by working with staff to meet

established targets.

Enforced rules and regulations outlined in

company manual to set forth expectations

comprehensibly and consistently.

Applied strong leadership talents and

problem-solving skills to maintain team

efficiency and organize workflows.

Monitored workflow to improve employee time

management and increase productivity.

Sr.Supervisor

chemie tech dmcc, Johannesburg

Identified underperforming areas and

implemented effective process improvements.

Coordinated, supervised and evaluated work

of subordinates and reallocated staff and

resources to meet performance requirements.

Identified areas of conflict among team

members and immediately worked to resolve

those issues using negotiation and active

listening.

Maximized personal competency through

continuous professional development.

Provided feedback, training and skill

development to staff to improve accuracy,

productivity and quality.

Assumed responsibility and oversight for hiring,

onboarding and mentoring new staff

2019-02 -

2019-05

members.

Assessed problems and conflicts and resolved

independently.

Trained new hires and provided positive

reinforcement and helpful feedback that

boosted morale and efficiency within

department.

Mandated policy, procedure and

performance adherence for continued and

increased operational efficiency and

profitability.

Supervisor

larson and toubro limited, Abu Dhabi

Achieved results by working with staff to meet

established targets.

Mentored newly hired employees on

operating equipment and safety and

developed training manual to use for

reference.

Maintained compliance with company

policies, objectives, and communication

goals.

Created successful work schedules for each

team member to maintain deadlines and fully

staff shifts.

Applied strong leadership talents and

problem-solving skills to maintain team

efficiency and organize workflows.

Enforced rules and regulations outlined in

company manual to set forth expectations

comprehensibly and consistently.

Monitored workflow to improve employee time

management and increase productivity.

Evaluated employee performance and

coached and trained to improve weak areas.

Handled customer complaints, resolved issues,

and adjusted policies to meet changing

needs.

Maintained clean and well-organized

production areas to avoid violations or

unnecessary work delays due to hazards or

inefficient layouts.

2012-07 -

2019-01

Developed and implemented customer

service policies to enhance satisfaction.

Boosted team performance by developing

customer service training materials and

conducting service training.

Identified unsafe or unhealthful workplace

conditions or hazards to enforce safe work

practices and procedures.

Conducted routine inspections to check

quality and compliance with established

specifications.

Solicited customer feedback to identify and

improve on areas of weakness.

Generated reports detailing findings and

recommendations.

Developed effective improvement plans in

alignment with goals and specifications.

Helped meet changing demands by

recommending improvements to business

systems or procedures.

Maintained database systems to track and

analyze operational data.

Conducted regular reviews of operations and

identified areas for improvement.

Developed and updated tracking

spreadsheets for process monitoring and

reporting.

Created successful work schedules for each

team member to maintain deadlines and fully

staff shifts

Mechanic

larsen and toubro limited, Hyderabad,

Visakhapatnam, Kakinada, Nellore

Replaced damaged, missing, or defective

parts with new and refurbished components.

Analyzed and located malfunctions in brakes,

motors, switches, and control systems.

Kept equipment in good working order by

following operating instructions,

troubleshooting breakdowns, and maintaining

supplies.

Performed diagnostic and troubleshooting

2006-12 -

2012-06

Education

procedures to find and identify root causes of

mechanical issues.

Inspected and tested equipment to locate

worn and damaged parts.

Completed full vehicle inspections to check

for leaks, damage, or other issues of concern.

Inspected and tested vehicles and completed

preventive maintenance such as engine

tune-ups, oil changes, tire rotations, wheel

balancing, and filter replacement.

Participated in ongoing training to stay up to

date with advancements in automotive

technology.

Repaired engine and transmission

components to rebuild engine and enhance

vitality.

Researched parts availability and pricing to

stay on par with competitors and offer best

services.

Performed preventative maintenance oil

changes and brake jobs to preserve

performance and reliability of vehicles.

Ordered repair parts quickly to prevent delays

in projects and repair work

Ordered repair parts quickly to prevent delays

in projects and repair work.

Some College (No Degree)

VIGNANA JYOTHI HIGH SCHOOL - Vizianagaram

2000-07 -

2009-06

Some College (No Degree)

Agnel Industrial Training Institute - Mumbai

diesel mechanic and passed with 72%(Grade-B).

Can speak,writing, understand English, Telugu,

Hindi

2009-04 -

2009-04

ITI: Diesel Mechanics

Uma Bharathi Iti - Vizianagaram

2010-08 -

2011-07

Additional Information

DRIVING LICENSES:, India License : License

No.DLFAP23146892007, Badge No. 24560 for

LMV, MCWG. Validity: 28/04/2007 to

27/04/2027. United Arad Emirates: License

No.744957 for Heavy Tractors(No.8). Validity:

06/04/2014 to 05/04/2024. Zambia License :

License No. 50288432 for B-GVM



Contact this candidate