PROFESSIONAL SUMMARY
Hardworking, organized, and goal-oriented in the medical field with a proven training and education, with previous healthcare related experience. Excellent interpersonal communication skills in working with patients, co-workers and management. Always maintain a positive attitude and willingness to pitch-in when and where needed.
Skills & Knowledge:
●Patient Care
●Practice of wear PPE and hand washing
●MS Office Suite
●Problem Solving
●Adaptable
●Team Player
●Time Management
●Education and Training how to operate, maintain and store all equipment in a knowledgeable, safe and efficient manner
●Education and Training to operate, calibrate and perform routine maintenance on a variety of technical equipment used in the operating room
●Personal effectiveness and accountability
●Anesthesia Tech education and training
●Call center representative
●Research experience
EMPLOYMENT HISTORY
Overnight stocker, Cashier, Customer Service Lowes Home Improvement, Roanoke Rapids, NC and Greenville, NC 01/18-08/18 Provided outstanding customer service to foster a helpful, friendly environment and cultivate repeat business.
●Answered calls from customers
●Utilized POS register to handle cash, credit, gift card transactions and look up customer orders.
●Counted opening and closing registers to ensure cash amounts were correct and accurate.
●Outstanding team player in helping out when and where needed including assisting new team members.
●Proven work ethic in always being on time and never calling in sick.
Customer Service, Call Center representative Arise, Greenville, NC, 02/10/19/-06/2019
●Provided outstanding customer service to foster a helpful, friendly environment and cultivate repeat business.
●Answer inbound calls in a timely and friendly manner.
●Evaluate problems and complaints of the callers and provide proper solutions to them.
●Respond to the needs of customers and provide personalized service.
●Provide information on the company’s products or services and generate interest in the offer.
●Log all transactions into the designated computer software system
●
Office Administration Manager Styling Petite Salon, Seaboard, NC 06/2019 –07/21
● Entering/changing reservation information
● Interfacing with the previous shift and managers to be updated on activity
●Utilized POS register to take customer orders, handle cash, credit, and gift card transactions.
● Provide great customer service to customers
●Entering/changing information
●Review and reconcile daily accounting and entering into Inn-Flow database
Anesthesia Tech WakeMed Hospital, Cary,NC 07/21- Current
●Answer calls from departments across the hospital
● Checked and supply anesthesia carts and machines, checks and replaces anesthesia gas tanks, disassembles used anesthesia equipment, disinfects machines and supply carts, replaces used products and prepares transducers for invasive hemodynamic monitoring
●Education and Training how to operate, maintain and store all equipment in a knowledgeable, safe and efficient manner
●Education and Training to operate, calibrate and perform routine maintenance on a variety of technical equipment used in the operating room
●Personal effectiveness and accountability
VOLUNTEER HISTORY
Patient Care Assistant AtHome 01/19 – 07/19
●Provided home care such as, cooking, washing, cleaning, and shopping for an individual who suffered a stroke.
Medical Student Work Experience Halifax Regional Hospital 06/18 – 08/18
●Worked in a variety of different departments in the hospital providing patient transport and other services as needed.
EDUCATION
Associates Degree in Science and General Education, Transfer
Pitt Community College, Winterville, NC
May 2019
Associates Degree as Anesthesia technician
ANESTHESIA TECH STUDENT
10/2020- 05/2021
Durham, NC
Maintains equipment used during surgical and other procedures requiring use of anesthesia by cleaning and transporting equipment Arranges for repair of more complex equipment problems with equipment vendor or internal biomedical engineer
Exchanges anesthesia machines from one Operating Suite to another. Transports anesthesia machine to the remote areas and prepare for procedure
Set up remote areas and/or turn them over between cases. This would include: HVI, MRI, DHC, OMFS
Practice PPE and Washing hands, Sanitizing
Monitors and replaces gas machines according to established procedures. In doing so, opens absorber units, removes and properly disposes of containers, repacks containers, and seals the units ensuring no leaks
Cleans and sterilizes LMAs and laryngoscope blades
Responsible for checking and changing oxygen and other tanks according to established procedures
Durham Technical Community College, Durham, NC
August 2020
References Available Upon Request
Gail Walker, ANESTHESIA TECH INSTRUCTOR, Durham Tech Community College 10/2020-05/2021
Audrey Dailey, Styling Petite Supervisor, 252-***-****
Charleene, WakeMed Cary Supervisor, Email: adzfdb@r.postjobfree.com