Customer Service Business Development

Dec **** - Current

Tarpon Springs, FL

Jun ****

TY HARDING

PROFESSIONAL SUMMARY:

Accomplished Business Owner significant background operating construction business. Skilled in overseeing marketing and business development, bookkeeping and accounting, financial management, and customer service. Build and develop personnel through mentoring and on-the-job training.

Organized supervisor bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in efficiency and quality and ability to quickly learn new processes.

Hardworking natural leader focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

SKILLS:

Operations management Staff hiring

Client engagement Strategic planning

Policies and Procedures Oversee operations

Client relationship building Business planning and development Process improvements Budgeting and cost control

Strategize plans

EXPERIENCE:

Business Owner/Operator

Self Employed

Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.

Met with prospective clients to present company offerings, discuss products, and showcase service solutions.

Supervised [Job title], ensuring all units received adequate support for operations. Supervised facility operations in home office and at remote locations, ensuring safety and functionality of services.

Reduced costs by improving efficiency across the board and renegotiating key contracts with more favorable pricing structures.

Monitored operations for cost-effectiveness, quality, and productivity, using quantitative data.

EDUCATION:

High School Diploma : Construction

403 Riverside Dr Unit #32, Tarpon Springs, FL 34689 419-***-****

**.**********@*****.***

Magnolia High School Magnolia, Texas

I used a work program provided by the school that allowed me to work part time in the construction field and gain experience while still attending school.

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