Customer Service Social Media
Resume:
GRACE
HALLOM
THOMAS
**************@*****.**
M
Dolton, IL 60419
CONTACT
Reliable worker with excellent
communication, time management,
and computer skills. A driven and
detail-oriented individual with a
desire to use analytical and
problem-solving skills to meet goals.
Responsible student with good
judgment, time management, and a
flexible schedule. Frequently praised
as hard-working by my peers, I can
be relied upon to help your
company achieve its goals.
Adaptable professional with 30+
years of work experience and
proven knowledge of leadership,
problem-solving, and prioritization.
Aiming to leverage my abilities to
successfully fill the role at your
company. Seeking to utilize
excellent communication,
interpersonal, and organizational
CAREER OBJECTIVE
Office Administrator
AAA-1 Transportation, Dolton, IL
Owner/Operator
GRACE'S KIDDYCARE, CHICAGO, IL
EXPERIENCE
March 2011 - Present
Worked with functional teams to support variety of administrative tasks.
•
Streamlined office procedures and policies to support efficiency and accuracy.
•
Managed digital and analog filing systems to organize documents
• and records.
• Used Microsoft Office tools for analysis and communication. Prepared financial statements, reports, memos and other documents.
•
• Arranged and coordinated company business travel.
• Established and maintained working relationships with stakeholders. Maintained confidence and discretion in handling sensitive information.
•
Maintained office security to comply with health, safety and
• environmental policies.
• Processed invoices, payments, and incoming and outgoing mail.
• Handled logistics and coordination of company events. Coordinated office workflow to maximize productivity and labor
• resources.
July 1999 - Present
Managed the daily operations related to customer service, inventory management, and marketing.
•
Hired skilled personnel to handle challenges and obligations of business.
•
• Developed competitive advantage on market niche.
• Kept operating expenses low with good business controls. Established and maintained business relationships with local suppliers.
•
Oversaw staff by hiring and terminating, creating schedules, and
• tracking payroll.
Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
•
Performed detailed financial analyses to identify and address areas of potential concern.
•
skills to complete tasks. Reliable
with a good work ethic and the
ability to quickly adapt to new tasks
and environments. Dedicated
professional with proven
performance in management,
leadership and communication.
Detail-oriented in problem-solving
and planning. Ready to make an
immediate contribution to your
organization. Hardworking, highly
motivated professional eager to
lend combined knowledge and skills
to enhance business performance.
Operates well in both individual and
team capacities, leveraging
seasoned work ethic to quickly
adapt to different processes and
drive company objectives.
Resourceful and results-driven with
a passion for growth and efficiency
to meet company needs and
increase service value.
Set prices and credit terms for goods and services, based on forecasts of customer demand.
•
Master Of Science (M.S.) In Early Childhood Education (AECE) Grand Canyon University, Phoenix, AZ
Bachelor Of Science (B.S.) In Applied Psychology
Grand Canyon University, Phoenix, AZ
EDUCATION
September 2021
April 2020
SKILLS
• Time Management
• Business Correspondence
• Inbound Phone Call Handling
• Office Management
• Customer Relationship Management
• Managing Office Supply Inventory
• Effective Written and Verbal Communication
• Office Workflow Support
• Financial Records and Processing
• Error Resolution
• Calendar Management
Contact this candidate