Alyssa Harvey

Phone Number: 801-***-**** adzf7s@r.postjobfree.com Salt Lake City, Utah

SUMMARY:

Reliable and friendly Cashier/Customer Service Associate who quickly learns and masters new concepts and skills. Passionate about helping others and creating a satisfying shopping experience. Punctual and possess an excellent work ethic with more than 10 years in Customer Service/Retail. My areas of expertise include inventory, cash management and providing exceptional customer service. SKILLS:

Bookkeeping Software

Coordination Skills

Cash handling accuracy and

management

Team Player

Detail-Oriented

Flexible

Goal-Oriented

Works well under pressure

Excellent Multi-tasker

Highly Organized

POS systems knowledge

WORK EXPERIENCE:

Cashier

7-Eleven Salt Lake City, UT 2019 to 2019

Built relationships with customers to increase likelihood of repeat customers. Priced merchandise, stocked shelves and took inventory of supplies. Completed all daily tasks and special assignments with an efficient and quality-driven approach. Reconcile records of sales or other financial transactions. Housekeeping and Laundry Attendant

La Quinta Inn & Suites Salt Lake City, Utah 2017 to 2018 Set-up and operated line for breakfast and snack service by making sure I provide high quality results in a timely manner.

Collaborated with Housekeeping to ensure delivery of efficient, high-quality service. Successfully initiated and implemented daily laundry duties.

Sourced and ordered equipment and supplies.

Consistently received positive feedback from guests on performance reviews. Laundry Attendant

Century Laundry Barns Salt Lake City, Utah 2016 to 2017 Opened and closed the store, which included counting cash drawers and making bank deposits. Answered customer’s questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Executed basic banking and bookkeeping tasks.

Provided coaching, mentoring and consultation to staff to enhance staff development. Housekeeping

University of Utah Guest House Salt Lake City, Utah 2015 to 2016 Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Resolved service-related problems in a timely manner. Verified that personal and payment information on guest accounts was accurate and complete. Assistance Store Manager

Dollar Tree Salt Lake City, Utah 2014 to 2015

Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Processed all sale transactions accurately and in a timely fashion. Informed all customers about product lines and services offered by the company. Mentored new sales associates to contribute to the store’s positive culture. Supervised and directed all merchandise and shipment processing.

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