RAMON MARTINEZ

Staten Island, NY ***** 646-***-**** adzf6b@r.postjobfree.com

Summary

Experienced individual who is seeking a challenging and rewarding position to utilize the skills that were accumulated over the years.

04/2017 to Current

Brooklyn, NY

06/2019 to 01/2022

Staten Island, NY

10/2016 to 04/2020

Brooklyn, NY

10/2013 to 04/2020

The Bronx, NY

10/2006 to 07/2011

Santo Domingo, DR

Experience

Security Guard

Lasi Security at The Berkeley Carroll School

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Secured personnel and premises by inspecting buildings and patrolling property. Surveyed multiple CCTV feeds to closely monitor important areas on grounds. Guarded restricted areas to prevent unauthorized entry. Monitored access control systems and key code records for suspicious activities. Security Guard

Allied Universal Security Services

Secured personnel and premises by inspecting buildings and patrolling property. Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.

Guarded restricted areas to prevent unauthorized entry. Monitored access control systems and key code records for suspicious activities. Observed patrons and customers to quickly address security situations. Office Manager

Lasi Security

Maintained impeccable office organization to support efficiency, professionalism and performance objectives. Managed office inventory and placed new supply orders. Interpreted and communicated work procedures and company policies to staff. Implemented and maintained company protocols to facilitate smooth daily activities. Driver

Arthur Werner Moving Company

Delivered goods and services to customers on time and in excellent condition. Utilized GPS to optimize routes and continuously meet estimated delivery times. Achieved consistently high customer scores due to exceptional service. Reviewed work orders to perform freight movement and deliveries. CSR/Supervisor

Sirius Satellite Radio

Led department and supported team leads with process and personnel needs. Reviewed operational challenges with external vendors, consistently improving service levels. Conversed with customers to receive valuable feedback and suggestions for improvement. Developed and implemented procedures pertinent to successful and efficient operation of sales and customer service department.

Assisted customer service representatives in troubleshooting orders requiring special handling. Skills

Excellent Verbal and Written Communication in both English and Spanish.

Proficient in Microsoft Office.

Certifications

NYS Security License

8 & 6 Annual Certificates

F-01 Fireguard Certification