CRYSTAL QUINONES

Killeen, Tx *****

adzf19@r.postjobfree.com

210-***-****

Looking to bring consistent administrative and excellent customer service to a professional office setting, while making a positive influence using organization and communication

Work Experience

Office Administrator-Full Time

Counselors of Texas - Killeen, TX August 2022 to Present

Job Responsibilities:

• Supports company operations by maintaining office systems and supervising staff.

• Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

• Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.

• Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.

• Achieves financial objectives

Managing referrals and coordinating with providers

Office Administrator Qualifications / Skills:

• Developing standards

• Promoting process improvement

• Supervision

• Supply management

• Inventory control

Money management

• Organization

• Analyzing information

• Verbal communication

• Managing processes

• Customer focus

• General consulting skills

• Multi-tasking

Credentialing new providers

Organizing training for new hires

handling of License, malpractice insurance and all documentation in the credentialing process

Patient Service Representative-Full Time

Baptist M & S Imaging Center - San Antonio, TX March 2021 to August 2022 then relocated to Killeen Tx

Register patients for daily imaging, x-rays, MRI, CT, ultrasound, fluoroscopy, arthrograms, mammograms, nuclear medicine.

Patient information form update as well as medical questionnaires.

Update insurance cards and identification.

Prepare chart for techs and radiologists to begins exams for the day. Schedule appointments, reschedule and cancellations

Confirmation calls for the following day.

Prepare Sedation for claustrophobic patients

Front Desk Receptionist

Dermatology Associates of San Antonio - San Antonio, TX September 2013 to August 2019

Check in/check out

Patient information form update as well as medical questionnaires.

Update insurance cards and identification. Prepare chart for Medical assistant Confirmation calls for the following day.

Collect at check out for procedures and copays

Product selling Sun screens, make up products and skin care line

Front desk/Chiropractic Assistant-Full Time

Integrative medical clinic 04/2002-6/2013

Check in/check out

Patient information form update as well as medical questionnaires.

Update insurance cards and Identification. Prepare chart for exam And adjustment Confirmation calls for the following day

Payment arrangements for patient plan

Daily filing of charts

Assisted with X ray perameters and developing

Therapeutic exercises tor strengthening and conditioning

Acuscope therapy

Paraffin baths for carpel tunnel

Some myofascial release during procedures

Skills

• Insurance Verification

• Medical Scheduling

• EMR Systems

• Medical Records

• Triage

• HIPAA

• Medical Terminology

• Vital Signs

• Anatomy Knowledge

• Patient Care

• Computer skills

• Customer service

• Medical Billing

• Administering Injections

Credentialing

Education

Technical schooling in Medical Assistant

National Institute of Technology - San Antonio, TX 2001

Graduated with Diploma

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