Front Desk Customer Service
Resume:
Lisa Biscardi
Denison, TX *****
adzf0u@r.postjobfree.com
I am currently looking for a new position that will challenge my current experience and add more dimensions to my abilities.
August 2020 - January 2022
Texoma Medical Center
Admissions/Registrar
Ensuring patient information is up to date in the system, checking orders are correct and billable, insurance authorizations and verification, answering patient questions and explaining procedures, collection of copays and deductibles.
April 2019 - August 2020
Sullivan Chiropractic
Office Manager/Biller
All front desk and billing duties including scheduling and patient contact. Verification of insurance and authorizations.
September 2017 - October 2018
HCA - NeuroTexas
Medical Office Specialist
All patient communications, scheduling, faxing, medical records, scanning, pre-op clearance, data entry, insurance verification.
September 2012-February 2014
Experian
Customer Service Associate I
Hired for CMS-Quality Net Exchange Verifications, also worked on Wells Fargo Authentication and Express Request Comment Removals. Helped in mail room and wherever needed.
November 2011- August 2012
Sullivan Chiropractic Center
Billing and Reception
In charge of insurance verification, authorizations, setting up patient charts, entering all patient demographics and insurance information into computers, including ICD-9 and CPT codes.
Answering phones and scheduling, greeting patients and setting them up on therapies. Entering and collecting co-pays, figuring out deductibles, co-insurance.
April 2003 - June 2010
James Greico PTMS
Billing Manager
Corrections and submissions of all 1500 and C-4 forms.
Working with private, Medicare, Workers Comp, and No-Fault Insurances.
Use of ICD-9 and CPT codes to ensure maximum reimbursement.
Obtaining verifications and authorizations.
Initial entry and maintaining of patient's records.
Cash posting and crediting of all accounts.
Resubmissions and collections of more than $50,000.
Providing medical records and travel dates.
Addition of at least 5 new insurance contracts.
Contact this candidate