Customer Service Professional Development
Resume:
Tahan Fernando
Los Angeles, CA 90037
adzeyo@r.postjobfree.com
SUMMARY OF SKILLS
●Team-player that is dedicated to producing exceptional work
●Responsible and punctual worker, with effective communication skills
●Quick learner that is honest and resourceful
●Self-motivated and able to complete tasks with little supervision
●Exceptional computer skills: typing, knowledge of Microsoft Word, PowerPoint and Excel
●Solid at multitasking in a high-volume, fast-paced work environment
PROFESSIONAL EXPERIENCE
Customer Service
●Conferred with customers by telephone or in person to provide information about products or services, and take or enter orders
●Received payment by cash, check, credit cards,, or automatic debits
●Answered customers' questions, and provide information on procedures or policies
●Helped customers find the location of products
●Greeted customers entering establishments
●Issued receipts, refunds, credits, or change due to customers
●Performed cleaning duties, such as sweeping, mopping, and vacuuming, to keep equipment and facilities sanitary
●Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
●Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
●Monitored sales activities to ensure that customers receive satisfactory service and quality goods
EMPLOYMENT HISTORY
Sitter, Self-Employed, Lancaster, CA August 2022 to Present
Cashier, Smoke Shop, Lancaster, CA January 2020 to December 2020
EDUCATION & PROFESSIONAL DEVELOPMENT
Chrysalis, Los Angeles, CA 2022
Certification in Job Readiness and Professional Development
Five Keys School, Los Angeles, CA 2023
*CPR Certified through American Heart Association 6/2/2023
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