LEVAR MARCUS KINARD

609-***-**** adzevq@r.postjobfree.com

Experience

ORACLE DATABASE ADMINISTRATOR IMO TECH SOLUTIONS (VBA) MAR 2022 – CURRENT (NIGHT SHIFT)

·Manage data operations for the VBA's (Veterans Business Administration) EDW Data warehouse project, working with stakeholders including management from data sourcing, data loading, report creation and data archiving.

·Manage all aspects of physical database administration including setup, installations, upgrades, patches, security, backup and recovery, space management, performance tuning, schema management and capacity planning for Oracle 11g/12c/19c Enterprise Data Warehouse in Sun Solaris environment.

·Monitor the Database Machines in Production, Dev and BC environments via informatica.

·Support Application teams and their projects to enhance, troubleshoot and performance tune while exploring SQL programming for query performance improvements

·Support Oracle Databases in Production, Test and Development environment

·Install, upgrade and test Oracle Gateway software

·Develop and implement Database Recovery plans and procedure

·Analyzes the performance of Databases and recommends tuning and application changes

·Monitor and Maintain Data Synching done

·Use tools: Data Pump, Tableau, SAS, SQL Loader, Toad, Golden Gate, Cron, M7 Supercluster WebLogic, Rational, OBIEE, Informatica

·Monitoring a cluster of databases holding 350+ terabytes worth of data

DATABASE ADMINISTRATOR ABLEVETS/CERNER (VBA) SEPT 2017 – MAR 2022 (NIGHT SHIFT)

·Manage data operations for the VBA's (Veterans Business Administration) EDW Data warehouse project, working with stakeholders including management from data sourcing, data loading, report creation and data archiving.

·Manage all aspects of physical database administration including setup, installations, upgrades, patches, security, backup and recovery, space management, performance tuning, schema management and capacity planning for Oracle 11g/12c Enterprise Data Warehouse in Sun Solaris environment.

·Monitor the Database Machines in Production, Dev and BC environments via informatica.

·Support Application teams and their projects to enhance, troubleshoot and performance tune while exploring SQL programming for query performance improvements

·Support Oracle Databases in Production, Test and Development environment

·Install, upgrade and test Oracle Gateway software

·Develop and implement Database Recovery plans and procedure

·Analyzes the performance of Databases and recommends tuning and application changes

·Monitor and Maintain Data Synching done

·Use tools: Data Pump, Tableau, SAS, SQL Loader, Toad, Golden Gate, Cron, M7 Supercluster WebLogic, Rational, OBIEE, Informatica

·Monitoring a cluster of databases holding 300+ terabytes worth of data

TECHNICAL CUSTOMER SUPPORT TECHNICIAN GDIT/ NTECH (USPTO) MAY 2019 – AUG 2019 (DAY SHIFT)

·Provide first and second-level support for the upgrade to windows 10

·Participate in device collection, configuration, and upgrade of client endpoint devices

·Help to ensure all steps for a successful upgrade of multiple laptops daily

·Work with each client to help ensure checklist items are completed and that the laptops are issue-free

·Responsible for receipt, configuration, and delivery of new equipment, where applicable

·Use Windows PowerShell to upload and start staged migrations.

·Use Windows PowerShell to obtain the status and statistics from staged migrations.

·Trouble incidents via RDP software SCCM and Dameware

·Supporting Windows 7/10 Environments

·Troubleshooting Docking Stations /port replicators

·Trouble network connectivity of VPN and SOHO routers

IT DESK ANALYST, MID ADVANCED SYSTEMS DEVELOPMENT (PENTAGON) MAR 2017 – SEPT 2017

·Performed onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed

·Installed, configured, tested, maintained, monitored, and troubleshooted end-user workstations and related hardware and software in order to deliver required desktop service levels

·Assessed the need for and implement performance upgrades to pc boxes, including the installation of cpus, i/o and nic cards, hard disks, hard drives, ram, memory chips, cd-roms, and so on

·Collaborated with lan technicians/network administrators to ensure efficient operation of the company’s desktop computing environment

·Where required, administered and resolved issues with associated end-user workstation networking software products

·Received and responded to incoming calls, pages, and/or e-mails regarding desktop problems via the assignment of trouble tickets

·Accurately document instances of desktop equipment or component failure, repair, installation, and removal

·Use tools: VMWare, ARS, PowerShell, Active Directory

SERVICE DESK END USER SUPPORT SENACA RESOURCES (MARK CENTER) FEB 2016 – MAR 2017

·Provided phone support to on-site and off-site customer (average 200 help desk calls and emails daily) as a team of 10 analysts.

·Experience with using Heat ticketing system and Remedy ticketing system for 3 months.

·Provided support with resetting passwords in SAP, AS 400 and network access (by using Lighthouse- Identity Manager)

·Supported users in Windows 7/10 operating systems.

·Provided translation on tickets and email from English to Spanish and Spanish to English.

·Installed and troubleshooting problems with Cisco Systems VPN Client.

·Experience with troubleshooting problems with MS Office Outlook 2010 and 2016

·Familiar with searching account, resetting password, disable account and unlocking password in Active Directory.

·Experience with using and supporting MS Office 2010 and 2016

·Experience with using and supporting Internet Explorer 10 and newer.

·Provided support via Remote Control through Go to Assist and NetMeeting.

·Provided support to on-site user with visits to their desk.

FIELD ENGINEER-IT/REGIONAL OPERATIONS MANAGER APEX SYSTEMS (APPLE, INC.) APR 2014 - FEB 2016

·Troubleshoot both software and hardware related issues.

·Operated windows and apple system platforms through software applications.

·Built computer systems and assembled network data collection structures.

·Monitored productivity rate and prepare certain reports for the management that may be in the form of personnel or procedural changes.

·Completed reports, prioritize projects, complete the activities log and make sure that personnel are knowledgeable and qualified about the tasks given.

·Conducted employee scheduling, timesheet via spreadsheets, logistics and planning while domestic travel.

·Supervised a team of 27 individuals

·Assigned jobs and assignment locations to staff

INTELLIGENCE ANALYST US ARMY-NG APR 2006 – APR 2010

·Gather and evaluate information, using tools such as aerial photographs, radar equipment.

·Gather, analyze, correlate, or evaluate information from a variety of resources.

·Preparing maps, charts, and intelligence reports.

·Studied activities relating to terrorism, and other national security threats.

·Conducting security clearance checks on programs such as JPAS.

LOGISTICS SPECIALIST US AIR FORCE-ANG JUNE 2004 - APR 2006 / APR 2010 – APR 2017

·Use IT systems to manage stock levels, delivery times and transport costs.

·Use associated information systems to coordinate and control the order cycle.

·Use data from IT systems to evaluate performance quality and to plan improvements.

·Implemented health and safety procedures.

·Manage staffing and training issues.

·Supervised a team of 30 Airman CONUS and 40 Airman and civilian contractors OCONUS- Facility Manager

Education

BACHELORS MAY 2014 ROWAN UNIVERSITY

MAJOR: POLITICAL SCIENCE

Clearance

PUBLIC TRUST

Certifications

·Oracle - Oracle database 11g: SQL Fundamentals Certification.

·Oracle – Oracle Database SQL - OCA

·Oracle – Oracle Database Administrator 12c - OCA

·CompTIA – Security + CE Certification

·Management and Strategy Institute -Certs- Change Management Specialist, Strategic Organizational Leadership, Project Management Qualified, Six Sigma Lean Professional, Six Sigma Lean Black Belt Professional, Lean Six Sigma Master Black Belt.

·Emergency Management Institution (FEMA) Dept. Homeland Security -Certs- (2010) - ICS for Single Resources and Initial Action Incidents, Applying ICS to Healthcare Organizations, Introduction to National Response Framework, National Incident Management Systems, Introduction to the Incident Command System, Emergency Response to Terrorism.

Skills & Abilities

·Proficient in Microsoft Office Word, Excel, InfoPath, Access, Outlook, PowerPoint, Microsoft Windows Operating System 7/8/10, Mac operating system, Dell/HP & Lenovo Desktops, Surface Pro, LaserJet Printers, Inkjet Printers, Network Printers, Networking, Outlook, Adobe Acrobat, Adobe Pro, VDI, Skype, Linked, DameWare-Sonic, SPSS, Active Directory, VMWare, ARS, PowerShell, SOHO Routers,

Contact this candidate