MA. LORELEI B. NUNEZ

Poloyapoy St. Ext., Toledo City Cebu 60380Philippines

Email add: adzetv@r.postjobfree.com / mobile: +916*******

EDUCATION & QUALIFICATIONS

Certificate of Training: Commercial Cooking

Department of Manpower Development and Placement (DMDP), F. Ramos St., Cebu City

Masters of Arts in Teaching (2011); Major in Special Education

University of the Visayas, Colon St., Cebu City, Philippines

Professional Courses in Special Education (2008); Diploma of Proficiency

University of the Visayas, Colon St., Cebu City, Philippines

Bachelor of Arts in Elementary Education (2003); Major in English

University of the Visayas, Colon St., Cebu City, Philippines

Philippines, Professional Teacher (Elementary) License

NCII - Certificate of Training: Commercial Cooking

WORK EXPERIENCES

Crushville LLC Ltd. (Austin Texas) – Team Lead June 2017 – Present

Social Media Specialist / Assistant Lead Generation Specialist

Supervise the creation and administering content on social media platforms such as Facebook and Instagram to build an audience.

Manages and execute social media strategies, generating and publishing daily content.

Optimizes company pages on platforms, moderating company pages content.

Analyzing social data.

Provide marketing support in building a pipeline of leads to meet company’s objectives.

Direct email marketing to key clients and prospects.

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TELEPHILIPPINES Inc. Telstra Consumer (Billing &Sales) March 2015 - June 2017

Customer Service Representative

Handles inbound/outbound calls.

Responds to customer calls using product knowledge.

Resolves customer questions and issues

Works to build customer confidence in the brand

When applicable, promotes opportunities for additional products and services

Case managing complex issues that needs constant supervision

Michelangelo Pizzeria March 2013 - February 2015

Dining Room Supervisor

Line Cook/Chef de Partie

Provide exceptional customer service. Engaging with guests, ensuring their needs are met throughout their dining experience.

Resolve customer concerns or complaints in a professional manner.

Maintain a welcoming and comfortable atmosphere in the dining room.

Cook different kinds of Italian cuisines, especially pastas and pizzas.

Cebu City Marriott Hotel October 2012- October 2013

Cook 1

Performs semi-skilled work in preparing and cooking a variety of foodstuffs for a restaurant or function dining hall, some of which may require special techniques to prepare and serve culinary delights for our guests.

Sets up station according to restaurant guidelines.

Prepare all food items as directed in a sanitary and timely manner.

Follow recipes, portion controls, and presentation specifications as set by the restaurant.

Professional Teaching Experience

University of the Visayas Grade School Department, Philippines 2008 – 2012

Teacher (3rd Grade)

Instruct 3rd Grade curriculum, designing and developing programs to meet the academic, intellectual and social needs of students. Instruct Math in Low and High Level phases, Science and Technology, Social

MA. LORELEI B. NUNEZ – Page 3

Studies, Basic Computer Technology, Music, Arts and Physical Education, and Character Education. Assess student performance through anecdotal records, student-teacher conferencing, checklists and student portfolios.

Achievements:

Integrated technology through the development of units that included computer literacy skills; adapted activities to meet the needs of individual learners.

Enhanced student academic and social growth by using varied teaching strategies and techniques.

Additional Work Experiences

Aznar Enterprises, Papa’s Restobar, V. Rama, Cebu City, Philippines 2004-2010

Technical and Entertainment Coordinator – Band Vocalist

Conduct customer relations and entertainment. Perform various operational functions such as live band and house music, ensuring that all logistics needed to execute the facility’s entertainment offerings are performed and executed.

University of the Visayas, Cebu Philippines 2002-2004

Part-time Information Assistant/Telephone Operator

Manage incoming and outgoing phone calls for the campus and fulfilling requests and needs of school or campus information for students and guests. Handle inquiries in a polite and professional manner

Take messages and forward them to the relevant parties.

Follow communication procedures and standards.

Jollibee Foods Corporation, Sto. Nino Branch, Cebu Philippines 2001- 2002

Marketing Assistant

Developing and launching marketing programs. Confer with creative teams on brand imaging, product line development and manage product launches. Identify target markets and researched competition.

Develop and execute marketing campaigns and create reports on marketing performance.

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PROFESSIONAL/CAREER DEVELOPMENT

9TH CESAFI (Cebu Schools Athletic Foundation Incorporated) Academic and Cultural Events 2010

Fire and Earthquake Orientation 2010

Faculty Workshop/Training on EBSCO and Online Public Access Catalog (OPAC) 2009

Faculty Development Seminar and Workshop for Grade School and Secondary Department 2009

Nurturing Children’s Communication Skills: Creative Ideas for Teachers and Parents 2009

Philippine Association for Graduate Education: Research Conference 2009

Effects of Mass Media to the Youth 2008

Strategies in Teaching Music, Arts and Physical Education (MAPE) and MAPEH 2008

Understanding Children with Special Needs Through a New Sensory Integration Perspective 2007

The AD/HD Care Team: Rising to the Challenge, The 1st Regional Conference on AD/HD 2007

TECHNICAL INTEGRATION & PROFICIENCIES

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Various Educational Software Titles

Internet Navigation/ E-mail/ Arts and Music

PERSONAL DETAILS

Nationality : Filipino Height : 5’4

Status : Single Weight : 162 lbs.

Birthdate : 26 September, 1981

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