ANGELA TAYLOR

Westmont, IL *****

adzetd@r.postjobfree.com

+1-708-***-****

Highly accomplished personable and caring Customer Service Professional with 15+ years of experience in consumer retail and B2B settings. Excited about the prospect of working with a Company to help improve the customer experience and increase retention through quick resolution of any customer concerns.

Work Experience

Customer Service Representative

OESC - Westmont, IL

January 2020 to December 2023

Processing Unemployment Claims and resolving other Client related issues. Hostess/Waitress

Aspire - Westmont, IL

January 2018 to December 2019

Work in the culinary department. Assist with prep for residents’ meals. Served residents and reset dining area along with various jobs that include cleaning, prep for next shift, replenished supplies along with various other duties to provide a great dining experience. Cashier/Customer Service Rep

Mariano’s Fresh Market - Westmont, IL

January 2016 to December 2017

Handled Front End Customer service inquiries. Backup Cashier. Homecare Aide

Sahara Home Care - Melrose Park, IL

January 2014 to December 2016

Duties included: Handling Client’s affairs. Assist with daily food preparation. Home maintenance. Customer Account Executive

Comcast - Woodridge, IL

January 2007 to December 2014

Contract Sales. Answer incoming billing/technical calls . Education

College in Business Administration

Triton College - River Grove, IL

August 1993 to July 1995

Skills

• Detail-oriented

• Social Media (Twitter,

• Customer Satisfaction

• Problem-solving

• Microsoft Word & Excel

• Empathetic & Courteous

• Customer Retention

• Instagram)

• Customer service

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