Health Support assistant
Resume:
ANTHONY NJUE TETU
Healthcare Assistant
CONTACTS
P.O. Box 2394 - 60100 Embu,
Kenya
**************@*****.***
PROFESSIONAL SUMMARY
Dedicated special needs support worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing children and adults with special needs such as Physical Disability, Dementia, Autism, Cerebral Palsy and Down Syndrome. Skilled in medications, mobility support, ADLs, Nutrition, safeguarding and basic First Aid. Meets diverse needs while promoting dignity and independence. Well-organised and compassionate with good relationshipbuilding abilities.
WORK HISTORY
Health Support Assistant July 2022 – To Date
COUNTY MEDICAL CENTRE Embu, Kenya
•Providing personalized care and support to individuals of varying ages with mental, physical, and developmental disabilities, adapting approach to accommodate individual challenges and goals.
•Collaborating closely with families, caregivers, and a multidisciplinary team to design and implement individualized care plans that address the diverse needs and aspirations of each individual.
•Assist individuals in developing essential life skills, including communication, emotional regulation, self-care, and community integration, while respecting their cultural backgrounds and preferences.
•Adapting communication and care strategies according to the unique challenges faced by individuals from diverse backgrounds.
•Promoting a positive and inclusive atmosphere that celebrates diversity, encouraging social interactions, personal growth, and mutual respect among individuals with diverse needs.
•Employing effective behavior management techniques and crisis intervention strategies to de-escalate challenging situations and ensure the safety and well-being of the clients.
•Fostering a nurturing environment that embraces the individuality of each person, recognizing and celebrating their strengths and achievements.
•Maintain accurate and thorough documentation of progress, activities, incidents, and culturally sensitive interactions.
•Participating actively in professional development opportunities to stay current with evolving best practices, therapeutic methods, and regulations in the field of special needs support.
Student trainee (Health Support Services) April 2022 – June 2022
COUNTY MEDICAL CENTRE Embu, Kenya
•Trained on how to provide compassionate, respectful care for individuals with challenging needs and disabling conditions.
•Provided comprehensive personal care, offering ADL and mobility assistance
to support comfort and dignity.
SKILLS
Safeguarding
Patient Care
Infection Control
Mental Health Awareness
Behavioural therapy techniques
Safety management
Rehabilitation
Medication schedules
Emotional support
MS Office proficient
Safe driving
Strong interpersonal skills
Excellent time management
HOBBIES
Reading
Travelling
Swimming
Meeting People
LANGUAGE
English
Swahili
EDUCATION
2022 Certificate in Disability Care Health Support Services
2000 Diploma in Sales & Marketing
Achievers University College
.
•Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care
•Changed bed linen and assisted patients with basic hygiene requirements, including bathing, washing and dressing.
•Supported patient wellbeing by planning and participating in daily activities and exercise.
•Assisted in walking, talking and movement activities, following detailed care and rehabilitation plans.
•Assisted disabled individuals to foster independence while closely monitoring safety.
•Supported nightly routines and helped to reduce disruptions to sleep, delivering person-centred care in line with individual care plans.
•Followed individualised care plans to support client needs and record adjustments.
Front Office Agent July 2017 – November 2021
RODA BEACH RESORT JUMEIRAH Dubai, UAE
•Ensured and provided flawless, up scaled, professional and high-class guest service experiences, responded to guests needs and anticipated their unstated ones.
•Analyzed customer feedback and provided strategic direction to continuously improve overall rating.
•Assisted with administrative and clerical tasks.
Concierge Desk August 2015 – June 2017
RODA AMWAJ SUITES - JBR Dubai, UAE
1998 Computer Packages
Embu Computer College
1994 Kenya Certificate of
Secondary Education
St. Paul’s Boys High School
REFERENCES
Samuel Ireri
County Medical Services
Hospital Administrator
Mobile: +254-***-***-*** *************@*****.***
Felista Wambui
Administrator
Health Support Services Mobile: +254-***-***-***
****@*********************.**.**
Welcomed guests on arrival and confirmed reservations. Assisted with luggage and responded to guests’ requests and queries.
OTHER WORK EXPERIENCES
Salesman 2009 –2014 Amedo Hire Purchase Center Nairobi, Kenya
Sales Representative 2002 – 2008 Penpharm Pharmacy Nairobi, Kenya
.
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