Chantel Brooks

Scottsdale, AZ ***** 480-***-**** Email adzess@r.postjobfree.com

Summary of Qualifications

Professionally experienced working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, discreet, and committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detailed-oriented and resourceful at completing projects, able to multi-task effectively.

Customer Service and Relations

Filing and Data Archiving

Word Processing & Typing

PowerPoint, Word, Excel

Telephone Skills

Problem Solving

EOBs / CMS1500

HIPAA Compliance

ICD-10 / CPT Coding

Experience

Corporate Bank Staffing

Circle K

Customer service lead

PXG

Make golf clubs.

Veyo

Medical Cab Driver 08/2020-01/2022

Integrity/Amazon – Phoenix, AZ 08/2014-01/2019

Pick/Stow / (Seasonal)

Grab U-boat open boxes

Put items away in bins based on what the items are.

Obtained customer orders promptly.

Ensured products being shipped weren’t damaged.

Completed as many orders as possible before the shift was over.

Private Care and Data Entry/etc. – Scottsdale, AZ 09/2018-05/2019

Cook, Clean, and Bathe

Update the Client’s Old and New medication.

Drop off/Pickup Medication from Pharmacy

Make Client Appointments

Landscaping and gardening

Affiliated Arm, Hand & Shoulder Surgeons –Phoenix, AZ 03/2018 – 05/2018

Medical Front Office/Billing Extern /Volunteer

Answered calls and scheduled appointments.

Patient check-in, creating new patient files.

Entered and checked patient demographics.

Followed up on referrals.

Corporate Bank Staffing (Tax Revenue Office) – Tempe, AZ 03/2015 - 04/2015 Mailroom (Temp)

Opened and checked mail.

Ensured mail was scanned into the computer.

Performed quality checks on the documents after they were scanned into the computer to ensure they were ready before being handed to the processor.

Kinder Kollege – Phoenix, AZ 08/2014 - 08/2015

Office Administrator / Head Teacher

Maintain as-needed daily sheets.

Make Print and Distributed Parent Handbooks

Maintained database on each child enrolled in the program.

Created monthly parent newsletters.

Maintained a safe and welcoming reception area.

A teacher

Keep a dialog of each child’s daily activities during the day.

LA Tempo P.C Law Firm – Buffalo, NY 06/2013 – 05/2014

Front Desk/Administrative Assistant

Answered a high volume of phone calls and directed them to the appropriate party. Took messages as needed.

Prepared and mailed documents.

Contacted clients to confirm appointments.

Greeted clients professionally.

Completed other administrative duties as needed, including filing

Education

UEI College – Phoenix, AZ 09/2017 -05/2018

Medical Front Office and Billing Diploma

DeVry University - Cybersecurity 03/03/2023- Still

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