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Less Than Customer Service

Location:
New Castle, IN
Posted:
September 01, 2023

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Resume:

Rianna Ward

New Castle, IN *****

adzes4@r.postjobfree.com

+1-765-***-****

Authorized to work in the US for any employer

Work Experience

Office Coordinator

Computers & Co. - New Castle, IN

October 2021 to October 2022

Oversee the office environment, manage office tasks and communications, assist upper management with key functions. Handle incoming and outgoing emails, phone calls, and mail, as well as scheduling meetings, travel, and appointments, and coordinating meetings. Intake Clerk

Interlocal Community Action Program - New Castle, IN October 2019 to March 2021

Processing client applications for the Energy Assistance Program; mail in or in person appointments, copying documents, putting information into the computer system, calling clients if missing information, mailing out approval/denial letter, using Microsoft Excel, scan and file all applications and documents, calling in pledges of benefit amount to utility companies if clients are in crisis. Cleaning/Receptionist

Diva Nails - New Castle, IN

August 2017 to April 2018

Sweep floors, dusting, cleaning tools, cleaning pedicure chairs, setting up pedicure chairs, sanitizing, laundry, organizing, putting things away, checking clients in, cashing clients out, making appointments, answer phones, assisting nail techs

Server/Phones

Dale's Pizza - Hagerstown, IN

July 2014 to November 2014

Responsibilities

Answer phones, put in food orders, help bus tables, dishes, stock, serve food, clean. Education

Associates Degree in Medical Assisting

Harrison College - Muncie, IN

2011 to 2012

GED in General

New Castle Chrysler High School - New Castle, IN

2007 to 2011

Skills

• Microsoft Word (4 years), Microsoft Excel (Less than 1 year), Keyboarding (2 years), Medical Terminology (Less than 1 year), Medical Coding (Less than 1 year), Medical Office Procedures (Less than 1 year), Clean, Clean Room, Powerpoint (4 years)

• Data Entry (2 years)

• Filing

• Communication Skills (4 years)

• Office Equipment (Less than 1 year)

• Multi-line Phone Systems (2 years)

• Customer Service (4 years)

• Typing (2 years)

• Laundry

• Administrative Experience

• Cash Handling (2 years)

• Clerical Experience (Less than 1 year)

• Documentation review

• Phone etiquette

• Order entry (2 years)

• QuickBooks

• Bookkeeping

• Negotiation

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Microsoft Office



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