MICHAEL.O AYANTUGA. PMP

Certified Splunk Admin & Power User

Location: Dallas, Texas. Cellular - (443) - 600 - 5789

Professional Summary:

: * + years of knowledge and experience of Splunk Enterprise including, supporting Splunk users,

Customers, vendors with tickets on an enterprise level.

: 5 + years of experience creating User, Roles, Forwarders, Tags, Fields, Tokens, Licensing, Password

Management, managing Indexes and troubleshooting on Splunk.

: Knowledge and operational experience of Splunk Components, -Search Heads, Deployer Servers,

Deployers, License Masters, Indexes, Forwarders & Cluster Master (Master Node)

: In-depth knowledge of Splunk default indexes _audit, _Internal & Main.

: In-depth knowledge of Index directories (Buckets), Hot, Warm, Cold, Frozen and Thawed Paths

: 5 + years’ experience of creating SIEM Dashboards, troubleshooting searches and reports for

data searches

: Matching external field data with Splunk and mapping values to their field with Lookup definition,

Table Files and Automatic Lookups.

: Experience with Splunk configuration. Conf Files and Stanza creation

· Setting up Splunk enterprise for new customers, onboarding data, installing Apps, creating

dashboards, reports and creating complex SPL searches.

: In depth knowledge of creating Tags by Field Value, by Name, all unique object tags and creating.

Aliases

: Creating Alerts on Scheduled and Real Time for Querry

· 8 + years of Project Management Experience managing and providing expert guide on infrastructure,

technologies, and decision as a Subject Matter Expert

· Deploying and managing Splunk indexer clusters and search head clusters

: Building and Developing Splunk Technology Add-ons and configuring field extractions for various.

data sources·

· Onboarding new data sources into Splunk, analyzing the data for trends and anomalies, and create

dashboards to highlight the key trends of the data.

· Troubleshooting architectural & system issues with Windows and Ubuntu OS

· Accessing and analyzing logs and correlating intrusion events using Splunk, SolarWinds & Wireshark

· Creating Support Doc and Knowledge Object as a remediation process and carrying out operation

plans and policies.

· Creating Dashboards, Visualizations, Statistical reports, scheduled searches, alerts, and knowledge

Object·

: Linux shell scripting, Rex and Regex commands for optimizing Splunk searches and use case.

· Experience with Linux, Windows Operation systems, (Azure & AWS cloud-based applications)

· Monitoring computer networks for security issues on Splunk Enterprise Security App

· Utilizing Devop Tools such as Kubernetes, Jenkins, GIT to deploy jobs

· Installing and using firewalls, data encryption and other security products and procedures

· Using Splunk ITSI to collect and optimize correlation searches from other applications such as

AppDynamics and ServiceNow

: Experience and knowledge of Splunk, ELK, SumoLogic, Graylog, Loggly, and Signoz SIEM Tools

Constellation Technologies Inc

Remote Splunk Administrator – (24 Months Contract). October 2021 – September 2023

Role- This 24-month contract role required subject matter expert of Splunk Administrators to perform system analysis, modify and update Splunk systems and related data ingestion parameters based on result analysis. This client site was based in Fort Meade Maryland

Responsibilities- AS a Certified Power User and Certified Splunk Administrator

: Creating User, Role, and password resets for new users on Splunk Enterprise App

: Installing, Maintaining, upgrading, and troubleshooting Splunk servers, clusters, and management systems.

: Managing indexes and indexers.

: Securing Splunk Enterprise and Scaling Splunk deployments.

: Designing, developing, and implementing Splunk alerts and in support of the incident response team.

: Building and integrating contextual data into notable events.

: Providing performance, license tuning and troubleshooting Splunk components across multiple.

network environments

: Providing recommendations and implementing changes to optimize Splunk in the environment.

Tools: Splunk

Programming Language- SPL, SQL

Operating System: Windows, Linux

Operating system- AWS

Hermitage Infotech

Baltimore, Maryland

Splunk System Administrator May 2018 – August 2023

: This large financial client (Wells Fargo) required Splunk Administrators who were subject matter experts and seasoned with Splunk Enterprise background. Project scope was concentrated on data operations, and security on Splunk Enterprise. The client later migrated from Splunk Enterprise to Elk.

Responsibilities: As a Certified Power User and Splunk Administrator

: Created and managed Splunk user account for users and assigning roles (Create, delete, and modify)

: Managed and set login password clauses for Users.

: Trended and analyzed data output of data and scanning activities.

: Implemented and maintained Splunk infrastructures and configurations.

: Monitored all systems, applications, hosts, data ingestions and forwarder status.

: Provided customer 1st level support, acting as interface between customers and Splunk Team

: Created and maintained manageable processes and documentation for all aspects of development.

: Providing performance, license tuning and troubleshooting Splunk components across multiple.

network environments

: Providing recommendations and implementing changes to optimize Splunk in the environment.

2022- Client Migration from Splunk Enterprise to ELK

: Managed ELK dashboard creation

: Wrote Spunk Queries

: ELK Data ingestion

: Facilitated Splunk to ELK migration.

Tools: Splunk, ELK

Programming Language- SPL, SQL

Operating System: Windows, Linux

Operating system- AWS

Bithgroup Technologies

Baltimore, Maryland

System Analyst January 2008- December 2015

Project Highlight/Accomplishments: This 7 years’ CMMI (Capability Maturity Model Integration) level 3 project management-based project was designed under (MITA 3.0) architecture to build a new system (ECAMS) that will modernize existing system functions and significantly enhance the efficiency of the MMIS (Medicaid Management Information System) ensuring that eligible individuals receive the Health Care benefits to which they are entitled and that providers are reimbursed promptly. This project was proposed to transition from manual to automation and from (ICD 9- ICD 10) International Classification of Disease, to make system more user friendly with a different (NPI) National provider identification.

Responsibilities: FLEXIBLE ROLE System Analyst (Business, Quality Analyst & Scrum Master)

Represented Team DHMH as liaison “acting Scrum Master for Design session” to upgrade existing MMIS system with Team CSC, Team CNSI and Cognosante.

Implemented Scrum values and principles within team players (Product Owners, Development Team, and Scrum Master)

Ensured product owners of business processes worked on product backlog and was solely responsible for (ROI) return on investment by prioritizing work.

Ensured development team understood and executed technicality for proposed deliverable in Sprint backlog & summarizing user stories.

Updated stakeholders and team with burn-down chart as progress indicator on business process worked on by Scrum Team as needed.

Conducted daily 15 minutes Scrum meetings, excluding external distractions & focusing on 3 main questions, “Past, present & obstacles.

Facilitated 2-4 weeks sprints for design sessions deliverable in (RACI) chart and ensured sprint retrospective at every iteration.

Facilitated time-boxed sprint planning meetings and removed distractions from productivity.

Gathered requirements and acted as a liaison between stakeholders and the team.

Worked in an agile methodology environment to carry out the SDLC (Software developmental Life Cycle) of project.

Defined documents documented and communicated customer business functions in share-point procurement library with team.

Gathered requirements, facilitated workshops, participated in JAD sessions, and used UML diagrams.

Developed software quality assurance plans, established, and maintained a process for evaluating software and associated documentation.

Traced high level requirements to avoid complexity of work and aligned business goals using Rational Requisite Pro and RTM

Monitored the “As is” and “To be” of the project’s progress using MITA “gap analysis” tool.

Resolved problems and improved business units’ technical environments and provides third-party reviews, ratings and evaluations of vendors and vendor performance.

Worked on claims (837), enrollment & eligibility (834) business processes on EDI transactions (4010, 5010) & Client Case Management

Researched contract requirements, mapping service delivery from Request for Proposals (RFP) to Proposal (vendor’s response) to post-award work.

Worked with QA & developers analyzing defects using JIRA during testing via co-location, email, or telephonic conferencing.

Participated in UAT using Visio with team, stakeholders, and customers (VOC) for approval or corrective actions.

Tools/Software: Microsoft Word, Excel, PowerPoint, Visio, Project, Requisite Pro, EDI, RTM, CRM, ALM, BPM, SharePoint, DOORS, JIRA

University Of Maryland Health January 2016- December 2017

Baltimore, Maryland

Project Highlight- University of Maryland health rolled out a new Electronic Medical record system known as Epic in their newly acquired facilities for University of Maryland Hospitals in the Baltimore City and Baltimore County areas. This 24-month project transition was from Cerner to Epic Medical Records System. The new Epic medical records system was projected to be more user friendly than the legacy system Cerner for day-to-day medical records operations for patient healthcare. Data will be abstracted from Cerner to Epic Medical records System.

Goals- For all University of Maryland Hospital facilities medical records system to interact with each other.

ROLE- A Certified Project Manager (PMP) needed to manage project from Initiation to Closing

Client- University of Maryland Baltimore City/ Baltimore County

: Reviewed Project management plan and understood scope and objectives.

: Monitored closely with data abstraction team with data migration into EPIC EMR.

: Created SWOT GRIDS to assess consultants’ strengths to be able to assign modules and work units.

: Created RACI charts and managed project workflow.

: Created communication channel with stakeholders and end users to monitor project iterative.

: Understood business customer objectives and aligned efforts to meet deliverables.

: Identified team and developed project plan to achieve goals.

: Supervised the team of 20 Go- Live consultants on day-to-day activities.

: Implemented the Agile methodology system software development process on project.

: Identified and quantified risk, defined mitigation plan and monitored all risk and project constraint.

frequently

: Created schedules for consultants and monitored progress by conducting daily 15 minutes meeting.

: Reported to client any obstacles during project and reduce project constraints.

: Approved Timesheets and Expense Reports by consultants

: Signed in and signed out consultants on daily basis.

: Provided leadership and ensured quality of service was up to per

: Established and communicated with consumers to make sure deliverables were met.

: Initiated, planned, controlled project from start to finish and managed concurrent projects.

: Performed risk analysis and risk management plans to mitigate risks.

: Escalating workflow and build issue, categorizing priority with help desk and following up tickets.

: Escalating tickets to the command center for resolving tickets.

Tools: Microsoft Word, Excel, PowerPoint, Remedy

Software: Epic 2016, (Hyperspace), Cerner (Millenium)

Modules: ClinDoc, Orders, Anesthesia, Optime, Radiant, Ambulatory, Beacon & Stork

EDUCATION

Masters; Information Technology & Project Management: Wilmington University Graduation: December (2019)

Bachelors; Science in Mathematics & Psychology, (B.S) Morgan State University (2009)

Associates of Applied Science (A.A) Electronics & Telecommunication Technology, Baltimore City Community College (2002)

AWARDS

Citation of Distinguished Scholar Award (2002)

Dean’s List- Morgan State University (2009)

CERTIFICATIONS

Splunk Core Certified Power User. Registration #418884737

Splunk Engineer Enterprise Certified Administrator. Registration # 419190423

Certified Project Management Professional: Certification # PMI-PMP (1765041)- 2014

Certified Risk Management Professional: Certification # PMI-RMP (1812382)- 2015

Certified ITIL V3: Analyst: Certification # (5046560.20273566)-2015

Certified Scrum Master: CSM- Certificate # (000315887)

References Available Upon Request

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