JOANNA G.

RENTERIA

FLORES

JOANNA.RENTERIA@YAH

OO.COM

714-***-****

Santa Ana, CA 92704

Experienced in many positions in the assisted living field. Management, Lead etc. Thus Open to working in new fields and ready to go above and beyond expectations while doing so. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results- driven approach. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management.

PROFESSIONAL SUMMARY

MEALS ON WHEELS OC - CONGREGATE LEAD SITE

MANAGER

Huntington Beach, CA • 02/2022 - 09/2022

WORK HISTORY

Responsible for providing support for various congregate sites that were located in senior centers around Orange County

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In charge of Meals on Wheels program that consisted of grab n go and dine in program for elderly provided free meals for seniors older than 60

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• Was in charge of making sure kitchen was always clean Kept inventory of food receive and also work with excel and word for reports.

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Resolved issues between employees and customers using company policies.

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Oversaw employee attendance record, handled payroll and ordered new materials for sites.

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Maintained records and logs of work performed and

materials and equipment used.

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Created weekly and monthly reports and presentations for management team.

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Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.

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Complied with safe operating practices and assessed operational procedures against best practices.

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SKILLS

Teamwork and

Collaboration

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Multitasking and

Organization

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• Inventory Management

• Team Leadership

• Operations Management

• Customer Service

• Hardworking and Reliable

SANTA ANA COLLEGE

Santa Ana, CA

Some College (No Degree):

SOME

SANTAANA HIGH SCHOOL

Santa Ana, CA • 07/2005

High School Diploma

Graduated

EDUCATION

MEDTRONIC IRVINE - ASSEMBLER

06/2018 - 12/2021

CARMEL VILLAGE - MEDICATION TECHNICIAN

Santa Ana, United States • 06/2017 - 02/2018

LIVING OF ORANGE - HOLLYBROOK SENIOR

Santa Ana, United States • 07/2009 - 12/2016

Inspected cleanliness of common areas and offices every day.

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Developed training manual and on-job training programs for procurement, food preparation and sanitation.

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Assembly line that produced medical devices for brain that's use to get rid of blood clots and prevent Aneurysm

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• Certified for four different products.

Fountain Valley Administered medication to around 100 elderly at assisted living

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Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.

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Reviewed patient progress to document effects of any prescribed medication.

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Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.

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Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

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Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.

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Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

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Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

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Reduced risks of patient infection and cross-

contamination by cleaning and sterilizing equipment.

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Started as caregiver assisting residents with their daily activities

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Hollybrook believed that in order to grow and be

successful every employee had to be trained for every position available and show excellence in each

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Server/Caregiver/Med Tech/Memory Care/Ops

Leader/front desk learned all these positions and got

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THE HEATHERS, COSTA MESA - CAREGIVER/MEDICATION

TECHNICIAN

07/2007 - 10/2009

Kimko

07/2007 - 03/2008

promoted to Operation leader which meant was in

charge of creating daily plans and assigning tasks to caregiver plan out their day and made sure building was always ready for tour

Spoke directly with family members and would cover shifts if someone didn't show up for day

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Worked on incident report and check every room to make sure all tasks were getting completed

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At end of day had to write summary of what day looked like and emailed it to every Ops lead and managers

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• Ordered medication, made doctors appointments etc. Accomplished multiple tasks within established time frames.

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On boarded new employees with training and new hire documentation.

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Cross-trained existing employees to maximize team

agility and performance.

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Evaluated employees' strengths and assigned tasks based upon experience and training

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• Assisted residents with daily activities

• Prepare food and sometimes assisted with feeding

• Prepared daily medications for 10 residents.

• Warehouse packing/checking parts

English Spanish

LANGUAGES

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