Customer Service Representative
Resume:
825-***-**** adzenm@r.postjobfree.com
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Efficient and Detail-Oriented
POS Systems and Ordering Platforms
Responding to Difficult Customers
De-escalation Techniques
Understanding Customer Needs
12/2022 - Current Calgary Co-op Calgary, AB
Cashier
Demonstrated excellent communication skills in resolving product and consumer complaints.
Assisted clients and internal staff with troubleshooting to quickly resolve software issues. Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Collected payments and provided accurate change.
06/2022 - 11/2022 Fresh Direct Produce Calgary, AB Fruit Grader
Participated in and completed training on properly and safely operating new equipment. Applied safety protocol and company procedures to prevent injuries and incidents. Recorded results of inspections and maintained certificates by preparing reports and other documentation.
Read and interpreted written instructions regarding moving materials and excavation. 11/2021 - 01/2022 Calgary Zoological Society Calgary, AB Customer Service Representative
Assist with implementing policies and procedures to maintain productivity within organizational guidelines
Ensure that guests, both internal and external, are provided with outstanding service at all locations within functional authority and responsibility handle incoming phone calls, emails, live chats, or in-person interactions from customers with questions about products, services, orders, billing, and more Expected in 06/2026 University of Calgary Calgary, AB Bachelor of Science: Bioanthropology
05/2022 Bishop McNally High School Calgary, AB
High School Diploma
CPR And Standard First Aid Training - 2022
JUMAYNAH SHITTU
Summary
Skills
Experience
Education and Training
Certifications
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