Melissa D. Morgan, U.S. Veteran
Address: **** ***** ***, ******* ***** 75001
Phone number: 469-***-****
Email address: adzemj@r.postjobfree.com
Licensed: Adjuster All-Lines, Texas Licensed# 2996242
Certificate: Cybersecurity-Threat Detection - 2016
Business professional with expertise in Human Resources, Project Management, and Business Administration. Possess an excellent work ethic with an ability to effectively communicate with all levels of professionals.
SKILL SUMMARY
Analytical
Organizational
Time management
Communication
Negotiation
Problem solving
Specialized HR projects
Conflict management
Benefit administration
Business methodology
Auditor
Risk analysis
WORK EXPERIENCE
August 2018 - Present Soka Consulting Firm, Addison, Texas
Project Manager and Founder
Conceptualized organizational operation, branding, and demographic segmentation.
Applied performance data to evaluate and improve operations, target current business conditions, and forecast organizational goals.
Delivered business strategy and developed systems and procedures to improve operational quality and efficiency.
Managed all purchasing, sales, marketing, and customer account operations to ensure efficiency and performance.
May 2017 - August 2018 Clayton Youth Enrichment, Fort Worth, Texas
Director of Human Resources
Facilitated the merger of new healthcare providers electronically through HRIS.
Provided immediate updates to employees when policies/procedures were changed or altered.
Implemented succession plans and promotion paths for all staff and developed a new evaluation system.
Monitored and managed all employee claims, including performance-based and harassment incidents.
Ensured all Workman Compensation claims were reported timely to comply with state regulation.
October 2005 - June 2016 United States, Army, El Paso, Texas
Senior Human Resource Manager
Set project timelines and kept teams on task to complete milestones according to schedule.
Oversaw 400+ staff personnel records to include insurance and financial files.
Audit personnel insurance records semi-quarterly to ensure data changes were updated.
Launched a new Human Resource management software system, resulting in successfully updating 400 + personnel records.
Supported regulatory compliance by overseeing all audits to ensure adherence to protocol. Resulting in commendable rating for all audits.
Trained Soldiers how to identify and prevent Cyber Security Threat to computer system and installation.
EDUCATION
Master of Business Administration-2018
Keller Graduate School of Management of DeVry University, Irving, Texas
Master of Project Management-2017
Keller Graduate School of Management of DeVry University, Irving, Texas
Master of Arts, Business and Organizational Security Management-2014
Webster University, St. Louis, Missouri