Front Office Desk

OBJECTIVE

Searching for the right opportunity to enhance my skills and broaden

my experience by filling the position of Front Desk Representative being offered by the company.

EXPERIENCE

Terra Sol Hospitality Services. Dubai, UAE

2022.12 - 2023.07

Front Office Representative

Gevora the Tallest Hotel in the World. Dubai, UAE

2022.07 - 2022.11

Front Desk Agent

Expo 2020 Dubai, Expo Village, Pre Opening. Farnek Services LLC. Dubai, UAE

2021.05 - 2022.06

Front Office Representative / GSA

2273 - Residential Apartments managed under FARNEK Hospitality Team, catering to all participating countries in Expo 2020 Dubai Part of the Front Office Team, managing single handedly the Reception Desk on different shifts

Recognized as Employee of the Month for the extra mile provided to customers / guests

In charge of check in, check out, Apartment Inventory check, Guest / Tenant complain resolutions, daily Tenant communication Host of the Residence, greeting Tenants on a daily basis, assisting them with any inquiry

Coordinating information to different Departments and 3rd Party contractors for any Tenant requests

Given a chance to act as a Team Leader - In Charge of the Operation on the current shift (follow ups, handling complaints, writing reports / emails, trainings, monitoring arrivals, departures, readiness of Apartments).

Oceanic Khorfakkan Resort & Spa. Sharjah, UAE.

2018. 05 - 2020. 11

Guest Service Agent

Rixos Premium Tekirova. Antalya, Turkey.

2015. 07 - 2017. 11

Guest Service Agent

EDUCATION

AIDAI BAKTYBEKOVA

CONTACT

Dubai, UAE

+971*********

*****************@*****.***

SKILLS

Opera PMS

MS Office

Guest Service

Time Management

Communication

Technical skills

Interpersonal skills

LANGUAGES

Kyrgyz - Native

Russian - Fluent

English - Fluent

Turkish - Fluent

INTERESTS

Learning Foreign Languages

Traveling

Watching Movies

ACHIEVEMENTS &

AWARDS

Kyrgyz National University. Bishkek, Kyrgyzstan

2010 - 2015

Linguistic

Received Employee of the Month while

working as Front Office Receptionist

with Farnek Hospitality.

Contact this candidate