Cheyenne L. Giles

*** ******* ******, ********* *** · 510-***-****

Email · adzekc@r.postjobfree.com

An energetic, thought leader, team player seeking full-time employment in administrative or service industry. Possess over 10-years of professional and managerial experience in payroll and human resources within the protective agent service industry.

SKILL AND ABILITIES

Provide administrative oversight and daily management of office operations and implemented payroll processing, ensuring accuracy of approved timesheets, benefits and other special payroll deductions/direct deposits and rectifying payroll issues.

Strong organizational skills and poised to work under pressure; Dependable and excellent problem-solving/decision making skills, resolute seeking and innovative thought leader.

Ability to maintain confidentiality and exercise extreme judgement.

Excellent communication and interpersonal skills and Great Team Player.

Proficient in Microsoft Word, Excel, PowerPoint, Access, PeopleSoft and other specialized web-based applications and software

Understand the Practice and Principles of Payroll and Human Resource Management

Proficient record keeper, data entry and analysis, ability to meet deadlines and prioritize competing tasks and assignments.

Perform data report generation, reconciliation and facilitate statistical review and make recommendation on system improvement efforts.

JOB EXPERIENCE

February 2022 through February 2023

CA UI Claims Representative-Temporary Position

MAXIMUS, REMOTE

Conducted Unemployment Insurance eligibility interviews. Determined eligibility for UI benefits in accordance with laws, regulations, and policies. Interpret and apply laws, policies, and precedent to decisions consistently to individual cases.

February 2009 through January 2021

Administrative Specialist and Human Resources Payroll Manager

A-1 Protective services, San Francisco, ca

Responsible for the preparation and processing of bi-weekly payroll for 200+ employees, ensured accuracy and efficiency of all aspects of payroll ordinances, administrative guidelines, federal, state laws are adhered to and in compliance to APA policies. Provide administrative support and daily oversight of guard assignments ensuring accountability and contractual compliances of protective service sites, this includes scheduling and dispatching ensuring staffing capacity, facility management, safety and risk management. Facilitate staff onboarding processes, conduct staff orientations and various trainings on the agency protocols and policies. Prepared statistical reports on employee, pay and bonuses, vacation, sick days, disability and workers compensation leave, taxes and other withholdings. Assist team members and senior management on complex error resolutions and escalated complaints.

Scheduling Manager

Managed the recruitment and training of 150 security officers; Managed site coordination and operations to schedule, plan, and execute staffing workflow of approximate 66 buildings, facilities and sites. Served as senior liaison to support site details, staffing assignments, resolution support, implement safety reports and site assessments to mitigate risks and threats.

Payroll Clerk

Collect timekeeping information, incorporating a variety of deductions into a periodic payroll, and issuing pay and pay-related information to employees. Respond to payroll inquiries and concerns from employees. Perform wage verification when requested. Facilitate new employee orientations and background checks; Perform general office duties, answered incoming calls, maintained office supplies and purchased equipment coordination; Responsible for the communication efforts between payroll, human resources and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. labor" overtime, leave balances, and retirement contribution reports) Prepare departmental and vendor reports;

ALL GUARD SECURITY SYSTEMS

Administrative Assistant

Hayward, California

SEPTEMBER 2006 THROUGH FEBRUARY 2009

Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. Answered telephones and transferred calls to appropriate staff members. Organized the scheduling of meetings, conferences, and events; maintained the office database – retrieved and organized information for individual employees and clients. Purchased office equipment and supplies – contacted vendors and subcontractors.

Education

June Jordan School for Equity, San Francisco California

Diploma

References

Available Upon Requests