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General Manager Customer Service

Location:
Salt Lake City, UT
Posted:
September 01, 2023

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Resume:

OBJECTIVE: Motivated and detail-oriented professional with exceptional problem-solving and leadership skills, seeking a challenging position where I can leverage my experience as a General Manager and Kitchen Manager to contribute to the success of a dynamic organization. I am excited to utilize my strong interpersonal and communication skills to drive team collaboration and achieve operational excellence.

EXPERIENCE

General Manager, Fat Daddy’s Pizzeria; Orem, UT (June 2023 – Present)

•Demonstrated strong leadership by overseeing all store operations, ensuring smooth daily functioning.

•Created and maintained weekly employee schedules, ensuring optimized staffing levels for peak performance.

oConducted daily and weekly inventory intake to manage stock efficiently and minimize wastage.

oEstablished effective communication with third-party companies, ensuring timely deliveries and excellent partnerships.

oEngaged with customers daily, ensuring exceptional service and maintaining high customer satisfaction levels.

Wrangler, Cruzan Cowgirls, Saint Croix, USVI

(March 2023 – June 2023)

Provided exceptional care for horses, including tacking/untacking, loading/unloading, and feeding.

oConducted guided oral tours across the Island, showcasing in-depth knowledge of local history and attractions.

oAssisted with physical tasks, such as unloading and stacking 50 lbs. bags of feed and assembling temporary corrals.

Kitchen Manager, Fat Daddy’s Pizzeria; Provo, UT

(April 2020 – January 2023)

Collaborated with a team to ensure smooth restaurant operations, resulting in high customer satisfaction.

• Designed and executed team-building exercises, fostering a positive and motivated work environment.

• Managed weekly employee schedules and handled ordering to maintain optimal inventory levels.

• Resolved various operational challenges promptly, ensuring minimal disruptions to restaurant functions.

• Provided excellent customer service by addressing and resolving customer concerns effectively.

EDUCATION

High School Diploma: Timpview High School, Provo, Utah (May 2021)

Graduated EMT Utah (November 2021)

AWARDS

Three Best of State Awards for Best Pizzeria

REFERENCES

Chad Pritchard, Owner of JDVProvo – 801-***-****

Janine Coons, Owner of JDVProvo – (801)- 361-8071

Lucille Breen, Co-Manager – 801-***-****

Olive Alder, Co-Manager – 385-***-****

Chris Hanks, Personal Mentor – (801)- 473-7696

801-***-****

adzek2@r.postjobfree.com

1314 University Village

Salt Lake City UT 84108



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