Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Colchester, CT
Posted:
September 01, 2023

Contact this candidate

Resume:

Kathy Celotti

Lisbon, CT *****

adzei2@r.postjobfree.com

+1-860-***-****

Authorized to work in the US for any employer

Work Experience

Retail Merchandiser

Premium Retail Services

March 2023 to Present

• Produce store sales by providing point-of-purchase and shelf management services.

• Determines call schedule by reviewing priorities with supervisor and discussing special instructions, product promotions, new products, and price changes.

• Maintain customer relationships by visiting with store managers, department managers, and employees.

• Answer questions, responding to special requests, and describes product features.

• Maintain store shelves by observing displays of company products, removing damaged or freshness- dated products, tidying store shelves, and providing optimum display of products.

• Maintain inventory by restocking shelves with product from inventory, observing inventory levels, prompting store management to reorder when levels appear low, and arranging for return and credit for damaged products.

• Complete call report by observing display and pricing of competitors’ products. Office Administrator/Dispatcher

The M & M Group - Norwich, CT

December 2021 to March 2023

• Receive emergency, non-emergency calls and record significant information

• Address problems and requests by transmitting information or providing solutions

• Receive and dispatch orders for products or deliveries

• Prioritize calls according to urgency and importance

• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations

• Monitor the route and status of field units to coordinate and prioritize their schedule

• Provide field units with information about orders, traffic, obstacles and requirements

• Enter data in computer system and maintain logs and records of calls, activities and other information

• Supervise dispatch and trainees

• Accounts receivables and payables

• Reconciliation of accounts

• Maintenance of service and billing schedules according to contracts Nursery Merchandiser

Plant Partners, Inc

October 2021 to January 2022

• Merchandising

• Unload nursery stock from racks and/or pallets to be readied for display.

• Stock and re-stock all available assigned nursery stock to maintain appropriate merchandise for display according to most recent planogram.

• Assist with development of planograms and recommend planogram layouts to supervisor.

• Construct, organize, and relocate plant table layouts using blocks and boards as provided.

• Maintain presentable nursery product and displays according to most current planograms, including detailing and fronting product to proper selling position.

• Maintain proper signage on all display nursery stock as directed.

• Inventory all houseplants, trees, shrubs and other nursery stock as assigned.

• Maintain presentable nursery stock displays per retailer standards.

• Return all misplaced plants to proper planogram location.

• Provide emergency watering as assigned.

• Maintain safe aisles and public walkways free of obstructions and hazards.

• Maintain clean work environment with use of broom and garden hose as needed.

• Reporting

• Report overstocked products, damaged or unusable nursery stock, watering needs and planogram status to appropriate supervisor.

• Complete culling reports as directed.

Retail Merchandiser

SHELF TECH - Norwich, CT

September 2021 to January 2022

• Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives

• Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock

• Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and timescales

• Maximize customer interest and sales levels by displaying products appropriately

• Produce layout plans for stores and maintain store shelves and inventory

• Forecast profits/sales and plan budgets

• Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc.

• Build constructive customer relationships and team with channel partners to build pipeline and close deals

• Use planogram to reset store products, and current inventory. Remove out of stock items and return to receiver. Tag products, accordingly, apply sales tags, and remove out of date tags. Sort products, move shelving heights, and reset products to planogram as illustrated. Associate

People Ready / True Blue Inc - Norwich, CT

July 2019 to January 2022

• Temporary jobs and various work assignments in fields ranging from hospitality to animal care technical roles.

Retail Merchandiser

SAS Retail Services - Norwich, CT

April 2020 to October 2020

• Travel to assigned various retail locations.

• Reset store shelves using a planogram.

• Setting tags, making shelf space for new products, removing overstock, moving, and measuring store shelving.

• Moving products to other locations in the store for remodeling. Manager

Serene Stables - Lisbon, CT

September 2008 to April 2018

• Evaluate marketing or sales alternatives for farm or ranch products.

• Inspect farm or ranch structures, such as buildings, fences, or roads, ordering repair or maintenance activities, as needed.

• Maintain financial, operational, production, or employment records for farms or ranches.

• Monitor pasture or grazing land use to ensure that livestock are properly fed or that conservation methods, such as rotational grazing, are used.

• Obtain financing necessary for purchases of machinery, land, supplies, or livestock.

• Select or purchase machinery, equipment, livestock, or supplies, such as seed, feed, fertilizer, or chemicals. Supervise the construction of farm or ranch structures, such as buildings, fences, drainage systems, wells, or roads.

• Analyze market conditions to determine acreage allocations.

• Analyze soil to determine types or quantities of fertilizer required for maximum crop production.

• Demonstrate or explain working techniques, practices, or safety regulations to farm or ranch workers.

• Evaluate animals to determine their temperaments, abilities, or aptitude for training.

• Feed or exercise animals or provide other general care, such as cleaning or maintaining holding or performance areas.

• Talk to or interact with animals to familiarize them to human voices or contact.

• Conduct training programs in order to develop and maintain desired animal behaviors for competition, entertainment, obedience, security, riding and related areas.

• Keep records documenting animal health, diet, or behavior.

• Advise animal owners regarding the purchase of specific animals.

• Administer prescribed medications to animals.

• Train horses or other equines for riding, harness, show, racing, or other work, using knowledge of breed characteristics, training methods, performance standards, and the peculiarities of each animal.

• Use oral, spur, rein, or hand commands to condition horses to carry riders or to pull horse-drawn equipment.

• Place tack or harnesses on horses to accustom horses to the feel of equipment.

• Retrain horses to break bad habits, such as kicking, bolting, or resisting bridling or grooming.

• Feed and water livestock; and monitor food and water supplies.

• Drive trucks, tractors, and other equipment to distribute feed to animals.

• Examine animals to detect illness, injury, or disease, and to check physical characteristics, such as rate of weight gain.

• Provide medical treatment, such as administering medications and vaccinations; or arrange for veterinarians to provide more extensive treatment.

• Mix feed, additives, and medicines in prescribed portions.

• Inspect, maintain, and repair equipment, machinery, buildings, pens, yards, and fences.

• Move equipment, poultry, or livestock from one location to another, manually or using trucks or carts.

• Clean stalls, pens, and equipment, using disinfectant solutions, brushes, shovels, and water hoses. Administrative Assistant/Receptionist

Snow Removal /Construction - Lisbon, CT

March 2011 to April 2016

• Provided administrative support for accountant and owner

• Proficient in Microsoft Office

• Maintained all files, schedules, etc.

• Composed correspondence

• Scheduled appointments

• Directed phone calls

• Managed incoming and outgoing mail

• Provided friendly customer service

• Approved timesheets

• Processed purchase orders

• Filed sales and use tax reports

• Payroll

Horse Science Lab Worker

UCONN - Lisbon, CT

April 2008 to July 2008

• Daily maintenance and feeding of horses in the animal science facility at The University of Connecticut.

• Duties included feeding hay, grain, feed supplements, and water to a head of about 60 horses.

• Administering medicine as prescribed and accounting for any lameness issues or injuries daily.

• Cleaning, sanitizing, and bedding of all stalls and daily.

• Maintained a clean and tidy area for the general public to visit and learn about equestrian sports. Bartender

Family Owned Establishment

March 2003 to January 2007

• Bartending

• Food service

• Waitstaff

Education

Associate of Applied Science in Animal Science

University of Connecticut

May 2011

Certification in Real Estate Sales

Manchester Community College - Manchester, CT

May 2006

Skills

• FILING (7 years)

• MICROSOFT OFFICE (10+ years)

• Cleaning

• Time Management

• Word

• Hospitality

• Customer Service

• Cash Register

• Communications

• Food Service

• Food Prep

• Animal Care (10+ years)

• Computer Skills (10+ years)

• Clerical Experience (6 years)

• Equine Experience

• Farming

• Landscape Maintenance

• Snow Plowing

• Equipment Repair

• Laboratory Experience

• Merchandising

• Sales

• Front Desk

• Pet Grooming

• Pet Sitting

• Construction

• Planograms

• Animal Restraint

• Medication Administration

• Pet Care

• Property Management

• Animal Handling

• Animal Care

• Merchandising (1 year)

• Planograms (1 year)

• Analysis skills

• Microsoft Access

• QuickBooks

• Accounts Receivable

• Administrative Experience

• Accounts Payable

• Vendor Management

Certifications and Licenses

Real Estate Sales License Driver's License



Contact this candidate