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Customer Service Data Entry

Location:
Orlando, FL
Salary:
17.50
Posted:
September 01, 2023

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Resume:

Results-driven work ethic. Excellent problem-solving, analytical and

organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast- paced environments. Coordinated and prepared documentation detailing production requirements and schedules to maintain supply levels. Cross-functional collaborator effective at understanding requirements and devising successful solutions. Respectful and mindful when communicating with leadership, staff, and clients. Resilient and adaptable in any dynamic environment. Always looking to use my current skills to help and maintain the workplace and learn new skills in the process.

Work History

04-2018/12

- 2019

Shipping Team Leader

Chewy, Mechanicsburg, PA

• Trained new staff on job duties, company policies and safety procedures for rapid offboarding.

• Divided and categorized cargo received and

redirected shipments in response to customer

requests.

• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

• Used hand-held devices and computers to record

and monitor inventory levels and completed audits

to uncover and address inaccuracies.

2020-2021 TDY Medical Staffing, INC

Mailroom Imaging/Data Entry Clerk-Mechanicsburg, PA

• The Mailroom positions are responsible for opening, sorting, and controlling mail for processing.

Responsibilities will also include sorting and correcting electronic documents. These tasks are performed

through site verification and basic knowledge of the data for each document type.

• The Imaging positions are responsible for imaging and scanning through OCR (Optical Character

Recognition) documents received. This also

includes sorting and correcting electronic

MARIANE

ACEVEDO

Contact

Address

49 S Tyler Ave Orlando FL,

32811

Phone

407-***-****

E-mail

adzehv@r.postjobfree.com

Skills

Ability to learn new

concepts quickly

Skill for teamwork

Punctual and responsible

Working under pressure

Customer service

English

Excel

Power Point

Microsoft Word

Spanish

documents and prepping documents for

imaging and processing.

2021- 2022 Select Medical Corporate Office

Insurance Verifier LTACH-Camp Hill, PA

• Responsible for calling insurance carriers to verify that a patient has the appropriate level of coverage to be admitted to one of our hospitals.

• Verifying insurance and benefits.

• Responsible for all patients referred to PADS.

• Obtaining necessary referrals/authorizations for services for a clean billing process.

• Accurately document benefits within the EMR/EHR

system.

• Work closely with insurance companies, referring physician offices, billing and other departments.

06-2014/12-

2014

Student Practice Nurse

Destellos de Luz Home Care, Isabela, PR

• Worked effectively within healthcare teams on

successful care and attention on patients.

• Circulated assigned floor to measure and record

patients' fluid and food levels, implementing

measures to promote healthy intake and output as

necessary.

• Collaborated with LPN nurses on evaluation of care plan outcomes, implementing or adjusting

interventions accordingly.

• Assessed patients' temperature, pulse and blood

pressure and recorded in electronic medical

records.

• Provided basic patient care and treatment, such as administering medication, tests, taking temperature and blood pressure and dressing wounds.

• Reviewed patient history to verify conditions and current medications.

• Helped long-term care residents with bathing,

dressing, feeding and other daily living activities.

• Documented patient information obtained from

interviews concerning symptoms, medications and

prior treatment.

Computer tracking

Report writing and

documentation

• Clearly and thoroughly explained diagnoses,

treatment options and procedures to patients and

loved ones, checking in to verify understanding.

• Helped patients complete day-to-day tasks,

including bathing, dressing and eating.

• Responded to patient requests with appropriate

clinical and personal assistance.

• Protected patients and healthcare team members

from infection by sterilizing equipment and reusable supplies.

• Worked with multidisciplinary team to carry out

successful treatment plans for diverse acute and

chronic conditions.

• Documented patient vitals, behaviors and

conditions and communicated concerns to

supervising.

• Managed various general office duties such as

answering multiple telephone lines, completing

insurance forms and mailing monthly invoice

statements to patients.

Education

08-2013/01-

2017

Associate of Science: Practical Nursing

Interamerican University College - Puerto Rico

• Continuing education in Practice Nurse.

08-2010/05-

2013

High School Diploma

Luis Felipe Crespo High School - Puerto Rico

• Member of Social Work Club.

.



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