Rasheedah Shabazz

Country Club Hills, IL *****

adzegy@r.postjobfree.com - 708-***-****

Objective: To obtain a challenging position where I can use my leadership and creative talents to contribute to the community.

WORK EXPERIENCE:

Employer: BOOC Family Advocacy Center Chicago, IL Title: Program Coordinator/Case Manager

Dates: November 2019-current

●Supervise administrative team and environmental services team

●Complete intake applications for all clients

●Serve as parenting coach

●Update all files

●Receive and accept 507 referrals for clients needing services

●Communicate with DCFS in reference to services and quality of services

●Complete monthly and discharge summaries

Employer: Innovations High School Chicago, IL Title: Office Manager Dates: June 2018 - November 2019

●Greet and assist visitors in the reception area

●Answer a high volume of calls and forward or refer callers to the appropriate party.

●Receive, assess and respond to inquiries and complaints via phone and email and follow up on complaints, inquiries, and concerns to ensure they were resolved in a timely manner; via phone and email.

●Performs office support functions to support department operations

●Assist Registrars with enrollment related tasks such as, completion of Admissions packages, entering students in power school, completing enrollment checklist, creating and printing schedules.

● Assist the Principal by managing the CPS lottery list, calling and scheduling students for orientation, Star testing and the completion of school surveys.

● Assist HR by setting up and checking in potential employees for interviews.

● Assist the CEO AND CFO by checking in appointments and escorting or directing clients to the appropriate office.

● A member of the Emergency Management Team, assess and manage student behavior, create contracts and goals for improvement, create disciplinary logs in power school, manage expectations by following-up with students on the weekly bases.

Employer: Innovations High School Chicago, IL Title: Literacy Tutor Date: May 2018 to June 2018

●Follow recommendations from the Assistant Principal and assigned teachers in addressing the needs of students struggling in reading and writing.

●Work with individual students and small groups of students in understanding and completing content-specific reading and writing assignments.

●Promote reading habits and strategies that will help students take responsibility for their own reading growth and success.

●Assist students with their Senior Portfolio.

●Substitute-teach when necessary.

Employer: CTF Illinois-Tinley Park Title: Site Supervisor Date: June 2017 to May 2018

●Responsible for the day-to-day supervision of all reception staff and associated functions

●Manage two programs and day to day issues that may arise within the team or with individuals

●Ensures clinical and behavioral support objectives and goals are implemented and documented.

●Collects and reports management information to ensure continuous evaluation and improvement of operations.

Employer: Learn 8 Charter School - Chicago, IL Title: Paraprofessional/Office Manager August 2015 to June 2017

Responsibilities:

●Worked one on one with scholars

●Assisted in de-escalation of incidents

●Monitored lunch

Employer: Indian Oaks Academy - Manteno, IL Title: Counselor/Night Coordinator Date - February 2012 to October 2016

●Conduct individual sessions/Group

●Recreational/Shopping Coordinator

●Off-campus Skill Building

●Assist with treatment assignment

●Transport clients to doctor appointments and visit * Responsible for structuring shift

●Mentor new employees.

●Promoted to Night Coordinator

●Supervise 52 Night Counselors

●Address issues that may arise

●Scheduling/ Assist with payroll submissions.

●Established supportive working relationships with area employers

●Develop effective job coaching and employment plans

●Help Job seekers create resumes, reviewed resumes, cover letters and provided comments and feedback

●Helped clients assess employers' needs and prepare for the interview

Employer: Presidential Pavilion - Chicago, IL - Title: Social Service Aide (PRSA) Date: April 2007 to February 2012

●Responsible for teaching psych-social group

●Complete progress notes for psych-social groups

●Address residents issues/ Filing documentation

●Social Security Representative

●Assist in psychology evaluations. *Complete chart audits

EDUCATION: Rich East High School - Park Forest, IL August 1998 to May 2002

CERTIFICATIONS: Paraprofessional certification

SPECIAL QUALIFICATIONS: Microsoft Word, Excel, Punctual, Responsible, Team Player, Good Communication Skills, TCI certified, First aid card, and CPR card. Certified Paraprofessional.

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