Office Manager High School
Resume:
Rasheedah Shabazz
Country Club Hills, IL *****
*************@*****.*** - 708-***-****
Objective: To obtain a challenging position where I can use my leadership and creative talents to contribute to the community.
WORK EXPERIENCE:
Employer: BOOC Family Advocacy Center Chicago, IL Title: Program Coordinator/Case Manager
Dates: November 2019-current
●Supervise administrative team and environmental services team
●Complete intake applications for all clients
●Serve as parenting coach
●Update all files
●Receive and accept 507 referrals for clients needing services
●Communicate with DCFS in reference to services and quality of services
●Complete monthly and discharge summaries
Employer: Innovations High School Chicago, IL Title: Office Manager Dates: June 2018 - November 2019
●Greet and assist visitors in the reception area
●Answer a high volume of calls and forward or refer callers to the appropriate party.
●Receive, assess and respond to inquiries and complaints via phone and email and follow up on complaints, inquiries, and concerns to ensure they were resolved in a timely manner; via phone and email.
●Performs office support functions to support department operations
●Assist Registrars with enrollment related tasks such as, completion of Admissions packages, entering students in power school, completing enrollment checklist, creating and printing schedules.
● Assist the Principal by managing the CPS lottery list, calling and scheduling students for orientation, Star testing and the completion of school surveys.
● Assist HR by setting up and checking in potential employees for interviews.
● Assist the CEO AND CFO by checking in appointments and escorting or directing clients to the appropriate office.
● A member of the Emergency Management Team, assess and manage student behavior, create contracts and goals for improvement, create disciplinary logs in power school, manage expectations by following-up with students on the weekly bases.
Employer: Innovations High School Chicago, IL Title: Literacy Tutor Date: May 2018 to June 2018
●Follow recommendations from the Assistant Principal and assigned teachers in addressing the needs of students struggling in reading and writing.
●Work with individual students and small groups of students in understanding and completing content-specific reading and writing assignments.
●Promote reading habits and strategies that will help students take responsibility for their own reading growth and success.
●Assist students with their Senior Portfolio.
●Substitute-teach when necessary.
Employer: CTF Illinois-Tinley Park Title: Site Supervisor Date: June 2017 to May 2018
●Responsible for the day-to-day supervision of all reception staff and associated functions
●Manage two programs and day to day issues that may arise within the team or with individuals
●Ensures clinical and behavioral support objectives and goals are implemented and documented.
●Collects and reports management information to ensure continuous evaluation and improvement of operations.
Employer: Learn 8 Charter School - Chicago, IL Title: Paraprofessional/Office Manager August 2015 to June 2017
Responsibilities:
●Worked one on one with scholars
●Assisted in de-escalation of incidents
●Monitored lunch
Employer: Indian Oaks Academy - Manteno, IL Title: Counselor/Night Coordinator Date - February 2012 to October 2016
●Conduct individual sessions/Group
●Recreational/Shopping Coordinator
●Off-campus Skill Building
●Assist with treatment assignment
●Transport clients to doctor appointments and visit * Responsible for structuring shift
●Mentor new employees.
●Promoted to Night Coordinator
●Supervise 52 Night Counselors
●Address issues that may arise
●Scheduling/ Assist with payroll submissions.
●Established supportive working relationships with area employers
●Develop effective job coaching and employment plans
●Help Job seekers create resumes, reviewed resumes, cover letters and provided comments and feedback
●Helped clients assess employers' needs and prepare for the interview
Employer: Presidential Pavilion - Chicago, IL - Title: Social Service Aide (PRSA) Date: April 2007 to February 2012
●Responsible for teaching psych-social group
●Complete progress notes for psych-social groups
●Address residents issues/ Filing documentation
●Social Security Representative
●Assist in psychology evaluations. *Complete chart audits
EDUCATION: Rich East High School - Park Forest, IL August 1998 to May 2002
CERTIFICATIONS: Paraprofessional certification
SPECIAL QUALIFICATIONS: Microsoft Word, Excel, Punctual, Responsible, Team Player, Good Communication Skills, TCI certified, First aid card, and CPR card. Certified Paraprofessional.
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