Tamara Bryant
Jacksonville, FL, *****, US
adzegg@r.postjobfree.com
Work Experience
Radius Global Solutions LLC, Collections Analyst
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Receive payments and post amounts paid to customer accounts.
Answer customer questions regarding problems with their accounts.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return
merchandise.
Record information about financial status of customers and status of collection efforts.
09/01/2021 - 02/01/2022
Focus Services, Inc, Sales Representative
Answering telephone calls from possible future customers, about new services and pricing, which have been solicited through advertisements
Met or exceeded sales goals on a monthly basis using a top down selling method on each call
Made 1 rep within week of project start date
Make sales for century link
Worked in an independent setting
Setting up new sales orders for customers and assisting customers with questions on bills
Handled incoming calls exceeding monthly sales objectives Handle customer support and sales
Sold, set up, and repaired Quest(Century Link) services through the phone
Selling Century Link phone services which included, home phone, internet, cell phone and television services Take calls from customers that were having problems with Century Link
Organized and maintained Qwest Telephone, DirecTV, Verizon and Sprint Mobile
Reading and explaining detailed charges on monthly customer invoices
Answered phones and set up telephone, internet, and DirecTv accounts
Providing the most products for the lowest price for customers Worked as a sales rep for a while to earn money for school Help customers with all of billing questions and package deals 03/01/2020 - 01/01/2021
Lowe's Companies, Inc., freight handler
Stock
Unload truck
04/01/2020 - 11/01/2021
McDonald Restaurant Inc, Cashier
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Supervise others and provide on-the-job training.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Compute and record totals of transactions.
Greet customers entering establishments.
Process merchandise returns and exchanges.
Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Issue trading stamps and redeem food stamps and coupons. Answer customers' questions, and provide information on procedures or policies.
Compile and maintain non-monetary reports and records. Stock shelves, and mark prices on shelves and items. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Keep periodic balance sheets of amounts and numbers of transactions.
Sell tickets and other items to customers.
Education
2021-01-01
Atlantic Coast High School, High School in High School Equivalence Certificate Program