Faisal Baig

Cell: +1-929-***-**** / Email: adzeft@r.postjobfree.com

Objective

To be part of a dynamic and progressive organization where I can utilize my proven skills, knowledge and strong work ethics to contribute high value to the growth of the company through commitment and perseverance for quality, productivity and customer care.

Professional Profile

A well-rounded management generalist with a unique blend of corporate experience in domestic and overseas market with top companies.

• Highly experienced and diversified professional with 22 years successful experience in Retail Sales & Marketing, Customer Relationship Management, Team building and overall administration.

• Nationally award winning dedicated & committed professional with knowledge of retails sales & marketing processes, demonstrating solid analytical and management skills.

• Adaptable – responds effectively to changes in situation or information; ability to influence others and build support using advanced written and verbal communication and presentation skills.

• Expert ability to facilitate a collaborative working environment for customers and colleagues.

Professional Experience

Trans world Inc. New York / USA

Market Research Analyst and Market specialist Currently Working [Y-2021]

Responsible for New Business Development through planning & expending Merchant Services across New York.

Partner with production on achieving IMU targets and in store deliveries.

Manage relationships through CRM documentation and complete post-sale customer follow-up.

Communicate via inbound and outbound telephone calls with consumers.

Follow up in a timely manner to ensure customer satisfaction.

Understanding all programs, systems, and procedures necessary to perform the job effectively.

Up sell, and/or cross-sell products or services to customers where appropriate.

Maintain diplomacy and tact when dealing with upset or escalated calls.

Friesland Campina Engro Foods Pakistan LTD Afghanistan / Pakistan

Export Manager Sales 04/2019– 12/2021

Responsible for New Business Development through planning, forecasting, selling and distribution for complete product range of FCEFL with a target of 150 million/ monthly in Afghanistan.

• Manage the team of Territory Sales Managers, Distribution Managers& SM.

• Planning & forecast to achieve monthly, Quarterly & yearly sales target.

• Ensure proper coverage of retails universe through monitoring of routes & PJP's.

• Ensure to enhance productivity, numeric & weighted distribution and display of all SKUs & Brands.

• Ensure to build long term relationships with all stakeholders/distributors.

• Training & development of team to achieve the vision of “one team one dream”

Qarshi Industry LTD Lahore Pakistan

Business Development Manager 10/2017 - 11/2018

Launch RTD CSD project in 3 steps across Pakistan.

Determine appropriate strategies to achieve the set targets

Initiating & concluding JV/Consortium approaches for different projects

Established and Sustaining brand position as per the company vision and mission

Assisting in ON-JOB training of Sales employees.

Set brand objectives B2B B2C to meet brand target & sustaining market position

Lead my team to establish Market for New concept for this area (New Market Development)

Meet all visual requirements and ensure product visibility across the country

PEPSI COLA (NBL KP) Peshawar Pakistan

Sales & Project Manager 04/2013 – 07/2016

Worked &achieved in 3 different Project in Sales dept. Like Work-with Module / On JOB Training Module along with Availability Project all over KPK.

Managing 15 MDE & 10 Sales Executives directly with 18 Sales Officers along with 64 Pre sellers based at different stations and evaluating their KPI's as a Project leader.

Improved 30 % growth in Retail Sales by increasing different SKU’s with direct services at weight age& Numeric outlets in KPK.

Trained complete sales staff across KPK on Sales Routing Module’s.

Managing and monitoring sales promotional activities at trade level.

CITADEL LOGISTICS Kabul Afghanistan Logistics & Admin Manager 04/2012 - 04/2013

Citadel is leading General sales agent for cargo across Afghanistan.

Having own customs bonded warehouse and services the international air cargo requirements for our clients & helped in supply chain issues.

Excel at coordinating tasks of numerous internal divisions & external agencies to ensure rapid, accurate delivery of equipment, materials & resources.

Worked with different units to ensure compliances & request transportation assists.

COCA COLA (HGBL Ltd) Kabul Afghanistan

Sales Manager 10/2010 – 01/2012

Achievement 50 % weight age growth in Retails Sales at different remote station by increasing all SKU’s.

Achievement of volume and value wise primary and secondary sales targets.

Training, developing and motivating the sales team for their productive role.

Geographical expansion of market by identification and creation of new business opportunities by extensive Market visits.

Effective Liaison with distributors ensuring regular and timely supply network.

MOBILINK Peshawar Pakistan

Zonal Retail Manager 11/2007 –09/2010

Achieved best Sales manager award in 2008 by HOS.

Market visits and efficiency on regular basis.

Meeting of monthly sales targets assigned by the management.

Franchises training & development& resolving CS & Sales related issues

Franchisees Standardization & Identification of new franchises.

INSTAPHONE Peshawar Pakistan

Zonal Distribution Manager 2000- 2007

Effective Liaison with distributors ensuring regular and timely supply network and targets and required stock covering.

Expansion of market by identification and creation of new business opportunities.

Managing 25 ARD’s / RSO’s directly, based at different territories and evaluating their KPIs along with Retail team training and development.

Ensuring timely and advance payments from all distributors and sub-distributors

Qualifications:

Master’s in Business Administration- Al-Khair University 2001

Professional Development Courses

How Brands Grow by Friesland Campina Engro Foods Peshawar,Pakistan2020

Sales Contract Management by Friesland Campina Engro Foods Peshawar,Pakistan2020

Trademarks by Friesland Campina Engro Foods Peshawar,Pakistan2020

Brand Propeller Essential, by Friesland Campina Engro Foods Peshawar, Pakistan 2020

Data-driven Decision Making Essential by Friesland Campina Engro Foods, Pakistan 2020

ACE Programmed by Friesland Campina Engro Foods Peshawar,Pakistan2020

POSM Golden Rules Essential by Friesland Campina Engro Foods Peshawar, Pakistan 2020

Channel & Customer Planning Essential certificate by Friesland Campina Engro Foods Peshawar, Pakistan 2020

Perfect Store Essential by Friesland Campina Engro Foods Peshawar, Pakistan 2020

Optimizing Route of Sales workshop for PepsiCo Islamabad, Pakistan 2016

Inspiring Self training by PepsiCo Islamabad, Pakistan 2015

Commercial Leadership by COCA COLA, Lahore, Pakistan 2012

Achievements:

As Project lead, launched Pre-Sell project of 10 Million at KPK level, Pepsi-NBL

As Project lead executed MVR across KPK, Pepsi-NBL

Achieved Quarterly Sales target of Remote area as Senior Manager Coca Cola AFG

Achieved North II quarter Sales target as Zonal Retail manager Mobilink

Skills:

Sales

Telecommunication

Risk Management

Business Strategy

Resource Management

Negotiation

Team-player

Business Development

Self-motivated

Good listener

Languages

English-Urdu-Pashto-Hindko-Punjabi-Dari

References

Available upon request

Contact this candidate