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Customer Service Class A

Location:
Milwaukee, WI, 53202
Posted:
September 01, 2023

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Resume:

Jayant Fnu

Milwaukee, WI *****

adzedj@r.postjobfree.com

+1-414-***-****

• Certificate of Completion Milwaukee Area Technical College, Class A CDL Training with Endorsements Hazmat, Tankers,Double -Triples As a graduate of this eight-week Truck Driving program August 2023.

• Decision Driving (SKID PAD)Training- Fox Valley Technical College

• A highly motivated & self-driven individual in search of opportunities to develop my management and professional skills up to my highest potential and to excel in life by exploiting each and every chance in order to learn new techniques and to enhance my professional competency. Authorized to work in the US for any employer

Work Experience

Supervisor

Zee 1700 Corp. - Milwaukee, WI

December 2019 to Present

• My responsibility daily coordination with Gas station & Grocery Stores manager plan and promote the daily schedule of employees and coordinate about stores inventory requirements, create and maintain budgets, and coordinate and report to senior management in the company. Safely loaded and unloaded deliveries according to size of load and content description.

• Submitted all delivery documentation in a timely manner.

• Reported all product accidents, damage and malfunctions involving company equipment to management.

• Pushed and pulled dollies into place and cranked lever to raise and lower landing gear.

• Established and maintained excellent customer relationships.

• Answered customer questions regarding delivery promptly and accurately.

• Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.

• Inspected tires, lights, brakes and gas, oil and water levels.

• Accomplishes department objectives by managing staff; planning and evaluating department activities.

• Maintains staff by recruiting, selecting, orienting, and training employees.

• Ensures a safe, secure, and legal work environment.

• Develops personal growth opportunities.

• SKILLS

• Decision Driving (SKID PAD)Training- Fox Valley Technical College

• Trained in safe driving techniques

• Strong math aptitude

• Excellent time management skills.

• Comfortable with overnight runs

• Organized

• Perfect attendance record

• Safe driver in adverse conditions

• SUMMARY

• Newly licensed Class A Commercial Driver with HAZMAT endorsement and commitment to safe, timely deliveries. Strengths include accident-free driving record, history of prompt service, and experience in customer service and problem solving.

• Certificate of Completion Milwaukee Area Technical College, Class A CDL Training, As a graduate of this eight-week Truck Driving program August 2023

• Class A Commercial Driver’s License

• HAZMAT / Tanker / Double-Tripples Endorsement

• Field training to drive large trucks or tractor-trailer combinations

• Decision Driving (SKID PAD)Training- Fox Valley Technical College

• Training in light truck operation, knowledge of diesel, gas, and electric-powered trucks Ability to recognize and identify hazardous materials, understanding of HAZMAT accident prevention, self- protection measures, and related emergency response procedures Training in handling vehicle fires and driving accidents Knowledge of specialized transportation equipment, including reefers, tankers, pneumatic bulkers, double pups Experience following company regulations and service policies Defensive driving skills, experience driving in extreme weather conditions Accurate recordkeeping and logbook entries Effective communication and collaboration with managers and customers to achieve customer satisfaction Experience loading and unloading cargo, ability to lift up to 50 pounds Microsoft Office Word, Excel, Outlook, Google Suite: Google Docs, Google

Sheets, Gmail

Tour Manager

SOTC TRAVEL LTD - Dubai, Malaysia, Thailand, Singapore, Abu Dhabi, Uzbekistan, Kazakhstan January 2018 to November 2019

etc.

· Cruise Tours: Royal Caribbean, Genting Cruise, Costa Cruise (Singapore, Phuket)

· Handling Arrival and Departure of clients.

· Helping clients with visa immigrations in case of any difficulty and clearing all visa formalities.

· Coordinated leisure travel arrangements for executive, commercial, and corporate clients, including air / ground transportation, hotel accommodations, and related needs.

· Developed an extremely extensive network of travel vendors that helped to keep costs down.

· Maintained comprehensive travel profiles on all executives to make it easier to make quick arrangements.

· Planned itineraries for travellers, scheduled travel plans and maintained good relationships with clients. Base Manager

Cox & Kings

April 2017 to December 2017

· Outbound tours to Russia, Dubai, Malaysia, Thailand, Singapore, Abu Dhabi, Uzbekistan, Kazakhstan and Bhutan.

· Handling Arrival and Departure of clients.

· Helping clients with visa immigrations in case of any difficulty and clearing all visa formalities.

· Coordinated leisure travel arrangements for executive, commercial, and corporate clients, including air / ground transportation, hotel accommodations, and related needs.

· Developed an extremely extensive network of travel vendors that helped to keep costs down.

· Maintained comprehensive travel profiles on all executives to make it easier to make quick arrangements.

· Planned itineraries for travellers, scheduled travel plans and maintained good relationships with clients.

· Part of the Bharat Horde GIT and MICE series.

· Recently Headed as MOS- Ladakh Summer Series

· Communicating a range of information on itineraries, destinations and culture;

· Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop;

· Using professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour;

· Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;

· Ensuring that the tour is running smoothly for individual members of the group.

· Responding to questions and offering help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;

· Dealing with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;

· Making contact in advance with places to stay or visit to check details and arrangements;

· Advising about facilities, such as sights, restaurants and shops, at each destination;

· Writing reports and maintaining records;

· Providing feedback after a tour as part of a debrief session Customer Service Officer

Indigo Airlines - Delhi, Delhi

November 2016 to March 2017

· Monitor Customer Safety during boarding and deplaning and assist customers in a friendly manner.

· Transfer cargo (including luggage) to other gates other airlines and to passengers.

· Observe safe ground-handling procedures and maintenance of Ground Service Equipment including the performance of equipment checks.

· Service Aircraft as needed (e.g. Aircraft Laboratories potable water window wash deicing and commissary items)

· Assist in Ramp setup and storage of equipment and baggage.

· Handling Arrival and Departure Of Flights

· Responsible for organizing all Airport Operations Control Centre (AOCC) positions related to flight data and resource allocation and resource allocation short term planning.

· Monitor the actual operation and to perform needed changes and take actions to the planned and real time allocation based on operational requirements, dynamic changes of the flight data over the operational day and the activation of account docking system.

· Ensuring operations under the safety regulations and supporting the operations of DOH hub. Leasing Manager

Welcome Home Realty

March 2016 to August 2016

· Meet with prospective clients and provide details and terms and conditions for leasing

· Work with the marketing and sales team to devise and implement new strategies for the assigned area

· Screening tenants and conducting background checks to finalize or cancel the lease

· Retain tenants by offering alternative solutions and resolving all other problems faced by them

· Collect rent and make payments to the repair and maintenance staff

· Recruit middle level staff and conduct periodic training sessions

· Prepare lease agreements, revenue collection reports, and other files as required

· Base Manager

· Cox and Kings - MOS

· April 2013 to January 2016

· Andaman Series

· Monitoring and delegating tasks to junior members

· Organising and attending tourism events, conferences, workshops, seminars and exhibitions;

· Checking tickets and other relevant documents, seat allocations and any special requirements;

· Helping with passport and immigration issues;

· Communicating a range of information on itineraries, destinations and culture;

· Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop;

· Using professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour;

· Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;

· Ensuring that the tour is running smoothly for individual members of the group;

· Responding to questions and offering help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;

· Dealing with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;

· Making contact in advance with places to stay or visit to check details and arrangements;

· Advising about facilities, such as sights, restaurants and shops, at each destination;

· Writing reports and maintaining records;

· Providing feedback after a tour as part of a debrief session Administrator

Absolute Fitness

January 2012 to December 2013

· Critically analysing the data and carefully examining the authenticity of the data.

· Updating the data in the personal database of the company.

· Data Entry and creating records registers.

· Event Manager

TIC Event Management Group, Effect Solutions

January 2011 to December 2012

· Development, production and delivery of projects from proposal right up to delivery.

· Delivering events on time, within budget, that meet (and hopefully exceed) expectations.

· Setting, communicating and maintaining timelines and priorities on every project

· Communicating, maintaining and developing client relationships

· Managing supplier relationships

· Managing operational and administrative functions to ensure specific projects are delivered efficiently

· Providing leadership, motivation, direction and support to your team

· Travelling to onsite inspections and project managing events

· Being responsible for all project budgets from start to finish. Education

Bachelor's degree in Arts

Manav Bharti University - Solan, Himachal Pradesh

Skills

• Tour manager

• Administration

• Event Management

• Outbound Tours

• Aviation

• Business Development Officer

• Customer Service Excutive

• Additional Information

• Excellent planning and organizational skills.

• The capacity to make decisions quickly and change arrangements as required.

• The ability to work well under pressure and cope with emergencies

• Independent as well a flexible approach to work

• Energy, stamina and the enthusiasm to cope with different people's needs and demands over long, often irregular, working hours

• Cross- Cultural Communication Skills

• Good Co-ordination Skills

• Time Management

• Leasing Management (Real Estate)

• Business Development and Planning in Real Estate

• Administrative work handling and planning

• Management work

• Basic Knowledge Readiness

• Personal Effectiveness

• Punctuality in completion of work.

• E-SKILLS MS Office (Excel, Word, PowerPoint)

Certifications and Licenses

X Endorsement

Hazmat Endorsement

CDL A

Tanker Endorsement



Contact this candidate