Jacquelyn F. Valdez

Teacher

adzecb@r.postjobfree.com +63-935-***-**** Pampanga, Philippines

WORK EXPERIENCE

Mabiga Elementary School - Teacher III

**** - ******* ********, ***********

• Managed and taught a kindergarten classroom in the morning and afternoon session with 25 students each session.

• Managed and taught a 1st grade class with 35-40 students and ensured all students felt attended to with personalized feedback, class discussions, and encouragement.

• Facilitated children in developing their cognitive, affective, and psychomotor skills using differentiated instructions.

• Observed students to evaluate their abilities, strengths, and weaknesses.

• Increased participation by fostering a fun learning environment with play-based learning.

• Provided artistic expression activities, which improved students' creativity and self-expression and boosted engagement by 80%.

• Performed child assessments, identifying developmental and behavioral weaknesses for 80% of children under care.

• Methodically planned and executed lesson plans, including collecting necessary resources to complete a given lesson.

• Developed daily phonics learning material, improving reading speed by 60%

• Communicated with parents, coaching them in at-home techniques to encourage positivity and curiosity.

• Led classes in basic academic subjects, including numbers, phonics, and colors.

• Developed games to teach 4+ year-olds cognitive milestones, including color identification, creative thinking, and phonics.

• Crafted specialized games for 4+ children with learning disabilities, including card matching memory games, treasure hunts, and dance parties.

• Created and taught unique, creative lesson plans for classes of students with varying learning styles.

• Charted unique learning styles, personalities, and interests of 100% of children, improving trust and engagement.

• Built relationships and ensured all students felt attended to with personalized feedback, class discussions, and encouragement.

• Designed and implemented performance improvement plans for underperforming students in consultation with parents and administrative staff.

Private Online and Face to Face Tutor- Tutor

2019-current Pampanga, Philippines

• Evaluated teaching methods and materials for each student, making alterations on an individual basis to meet student needs, allowing 100% of students to feel engaged in learning.

• Maximized positive learning potential by creating unique questionnaires that addressed learning styles and subject mastery.

• Analyzed student performance and providing intervention for poor academics.

• Applied repetition, visual diagrams, audio, kinesthetic, and various other teaching styles to discover the best tutoring method per student.

• Developed personable relationships with students to create a comfortable environment to ask questions and make mistakes, increasing lesson follow-through by 65%

• Connected students with additional resources to promote academic success and wellbeing.

• Implemented positive reinforcement strategies that maximized learning potential, helping students overcome low self-efficacy.

• Instituted routine assessments, addressing comprehension difficulties, and reducing poor test performance. Dau Elementary School - Student Teacher

2016 - 2017 Pampanga, Philippines

• Managed and taught a kindergarten classroom in the morning and afternoon session with 25 students each session.

• Assisted with lesson plans and aligning plans with structured goals to improve students’ performance Graded 50% of all student assignments and provided actionable feedback for students.

• Observed cooperating instructor and designed professional goals around observations and personal practice with 1:1 mentoring with instructor.

Sutherland Global Services- Customer Service Representative 2017-2018 Pampanga, Philippines

• Resolved customer call complaints within 24 hours, reducing the likelihood of negative reviews by 68%

• Managed customer returns and complaints with an understanding demeanor, increasing customer brand loyalty

• Achieved a 98% 5-star customer satisfaction rating for having a friendly, understanding, and patient attitude toward customers

• Earned 100% customer ratings for listening, communication, and problem-solving skills

• Maintained a professional, friendly demeanor with customers at all times, receiving positive customer reviews

• Established knowledge of protocols, answering customer inquiries, and reducing wait times by 7+ minutes

• Executed customer questions, resolving issues and reducing the need for supervisor assistance.

• Developed call policies, establishing target call rates and ensuring customer satisfaction through training events and enforcement

Kuya J Restaurant- Food Dispatcher/Salad and Dessert Person/ Team Leader 2015-2017 Pampanga, Philippines

• Upheld food safety, food handling, and sanitation requirements to ensure the health and safety of daily customers and staff

• Stocked, organized, and cleaned shelving, floors, freezers, and coolers to maintain a 100% score on health inspections

• Followed safety and sanitation procedures per prescribed menus and met established food regulations, scoring 96% in health inspections

• Completed inventories of food and supplies, and stocked and organized shelving and food storage units

• Performed all opening and closing duties based upon shift assignment, and preparing necessary items and information for the coming shift.

• Decreased customer wait time by 11% by supporting wait and cooking staff with table and dining preparations

• Encouraged customer communication during delivery to ease the mind of customers waiting for food orders

• Washed, dried, and put away dishes, utensils, drinkware, pots, and pans before the close of each shift Leylam Shawarma (Anatolia Inc.)- Food Service

2011-2014 Pampanga, Philippines

• Upheld food safety, food handling, and sanitation requirements to ensure the health and safety of 70+ daily customers and staff

• Stocked, organized, and cleaned shelving, floors, freezers, and coolers to maintain a 100% score on health inspections

• Operated, cleaned, and completed routine maintenance for ovens, freezers, and refrigerators to decrease repair costs.

• Followed safety and sanitation procedures per prescribed menus and met established food regulations, scoring 96% in health inspections.

• Prepped nutritional breakfasts and lunches for schools, chopping vegetables, marinating meats, and baking bread

• Washed, dried, and put away dishes, utensils, drinkware, pots, and pans before the close of each shift

• Performed all opening and closing duties based upon shift assignment, and preparing necessary items and information for the coming shift

• Encouraged customer communication during delivery to ease the mind of customers waiting for food orders Jollibee Foods Corporation-Food Service

2008-2010 Pampanga, Philippines

• Upheld food safety, food handling, and sanitation requirements to ensure the health and safety of daily customers and staff

• Operated, cleaned, and completed routine maintenance for ovens, freezers, and refrigerators to decrease repair costs.

• Washed, dried, and put away dishes, utensils, drinkware, pots, and pans before the close of each shift

• Followed safety and sanitation procedures per prescribed menus and met established food regulations, scoring 96% in health inspections.

• Performed all opening and closing duties based upon shift assignment, and preparing necessary items and information for the coming shift

• Assisted cooks and team members to increase food production and table turnover during peak hours

• Completed inventories of food and supplies, and stocked and organized shelving and food storage units

• Cultivated a warm and inviting atmosphere for customers by engaging in casual conversation and maintaining a friendly, positive attitude to enhance their dining experience EDUCATION

Saint Anthony College of Technology– Master of Arts in Education- Educational Management 2019 - 2022 Pampanga, Philippines

Mabalacat City College - Bachelor of Elementary Education- Preschool 2013 - 2017 Pampanga, Philippines

Awards

Dean’s List, 2017

Dean’s List, 2017

SKILLS

• Lesson Planning

• Hand Crafting

• Problem Solving

• Communication with Parents

• Improvement Planning

• Accountability

• Data entry

• MS Office Suite

• Interpersonal Skills

• Cooking

• Customer Service Skills

LICENSE

Professional Teaching License, Philippines

COORDINATORSHIP

• School Health-Clinic Leader

• Tobacco Control Program

• School-based Feeding Program

• Water, Sanitation and Hygiene in School (Wins) Program

• National Drug Education Program Focal Person

ACHIEVEMENT

School-based Feeding Program- Best Implementer-1st Runner Up-Division Level School-based Feeding Program- Best Implementer 2nd Runner Up-Regional Level School-based Feeding Program- Best Implementer Awardee-National Level

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