CHUNNU SHARMA

Manikaura Golaghat Post Padre piper pate

Padrauna Kushinagar Utter Pradesh -274304, India

Phone: +91-998******* Email: adze9i@r.postjobfree.com

Skype: Chunnu Sharma

Languages known: Hindi, English

CAREER OBJECTIVE

• Dynamic and detail-centric professional with more than eight years of experience in the Retail industry, along with the proficiency in familiarizing with the company’s mission, vision, and goals.

• Well-versed in establishing long-term relationship with potential clients/customers to draw more customer leads.

• Adroit in tracking the sales opportunities and delivering the best customer service through employment of the product knowledge.

• Competent in attending customer requirements & figuring out the required means to fulfil the same while handling their complaints.

• Expert in maintaining the proper inventory level of the displayed/exhibited merchandizes and ensuring that there is sufficient stock during high demand.

SKILLS

• Customer Service

• Budget forecasts

• Team Management

• Sales.

• Public Relations.

• Hospitality

• Flexible and able to adapt in various conditions.

• Enthusiastic and willing to take initiatives.

• Inventory control

WORK EXPERIENCE

Hotel Mumbai House, Airoli Navi Mumbai ( Maharashtra )

Currently working as a SR. Restaurant Manager (Food and Beverage Service)

Joining Date: 20/01/2023.

• Ensure Health & safety.

• Ensure Food quality checks.

• Strategic planning for peak hours.

• Exceptional Customer service and handling customer complaints.

• Taking care of Day-to-Day operations.

• Shift management, inventory control, wastage control, people management.

• Rewards & recognition.

• Maintain records of sales, wastage, repairs, stocks.

Diyalo Lords Plaza Birgunj ( Nepal)

Restaurant Manager (Food and Beverage Service)

Resign Date: 30/12/2022

• Ensure Health & safety.

• Ensure quick service to the customer.

• Maintaining the shelf life of the product..

• Exceptional Customer service and handling customer complaints.

• Taking care of Day-to-Day operations.

• Shift management, inventory control, wastage control, people management.

Diyalo Lords Plaza Birgunj ( Nepal)

Assistant Restaurant Manager ( Food and Beverage Service )

Joining Date: 25/11/2021

• Offered considerate and unbiased customer service according to the defined luxury customer service standard

• Catered individualised world class service experience for every single customer

• Increased sales opportunities by implementing world class service skills & end-to-end knowledge of products and promotions

• Exhibited positive personal behaviours and a can-do attitude

• Displayed proficiency in working as an individual/in a team for accomplishing defined operational standards throughout the store

• Ensured the store achieves the given sale target

• Sustained & restocked the inventory for relevant merchandise.

Steward / Captain ( Food and Beverage Service )

Brand Five Star Hotel - The Orchid Hotel Mumbai Vile Parle

Joining Date: 01/06/2012

Resign Date:05/05/2016

• Catered exceptional & customized world class service experience for every customer.

• Showcased a positive personal behaviours and can-do attitude

• Performed delegated duties both as an individual or as a team member for accomplishing the defined operational standards across the store

• Ensured the achievement of sale target by the store

• Confirmed the proper restocking the inventory of the relevant product

• Conversed with passenger to meet their requirements.

EDUCATION

• 12th from J B Inter College Jamuni Tarkulwa Deoria, Utter Pardesh in 2007

• 10th from Khedu M V Gulelha Kushinagar, in 2005

PERSONAL DETAILS

Father’s Name: Ramanand Sharma

Date of Birth: 14/08/1990

Marital Status: Married.

PASSPORT DETAILS

Passport No – S3587809

Date of Issue – 22/01/2019

Date of Expiry – 21/01/2029

Place of Issue – Lucknow

CHUNNU SHARMA

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