Customer Service Care
Resume:
Eden E. Scott
Louisa, VA 23093
*********@*****.***
OBJECTIVE: Looking to affiliate with a company to develop a career for long-term employment. To work for a consistently growing company where my proven skill set can assist the organization as well as look for challenges to help me to continue to grow as a person and build my career
QUALIFICATIONS: Responsible, highly motivated, and independent with excellent organizational skills, wonderful customer service representative, effective communicator, and detail oriented multi-tasker. Able to maintain professionalism at all times and use discretion when handling confidential data. Committed to excellence, and able to maintain and perform in stressful situations.
SKILLS:
● 17+ years Customer Service Experience
● Google Workspace (Gmail, Calendar, Drive, Docs, Spreadsheets, Meet)
● Microsoft Office (Word, Excel, Publisher, PowerPoint, Outlook)
● Quickbooks, Square, Toast
● Wix website development
● Internet Explorer/ Mozilla Firefox/Google Chrome
● Windows Computer Operating System
● Android & iPhone proficient
● 75-100 words per minute typing
EDUCATION:
2011 Graduate of Virginia School of Massage - Charlottesville, VA 2008 Graduate of Louisa County High School - Mineral, VA Standard Diploma WORK EXPERIENCE:
Handy Dutchman Construction
Admin: general secretarial duties, office management duties, scheduling, payroll, building management software, website management, created inventory system, maintained inventory log, accounting and bookkeeping, money management, oversight of employees 10/21-5/22
Owner, Tucker Slater
Bluegreen Resorts
Food & Beverage Supervisor: customer service, office management duties, secretarial duties, product management, supply ordering, oversight of employees, scheduling, training, fill in line cook, bartending, point of sale system, revamped & reopened poolside grill, event planning & coordination 9/19-10/21
Manager, Laurel Master
David’s Bridal
Dress Specialist: customer service, specialized customer care, individual customer assistance & communication, point of sale system
10/19-4/20 (Closed due to Covid)
Supervisor, Lauren Jenkins
Mt Ida Reserve
Server: general customer care, menu knowledge, assist with event set up and take down, table setting, guest and management interaction, ensure all events run smoothly, housekeeping, bartending, point of sale system
6/19-12/19
Supervisor, Margret Hatfield
Krecek Kakes
Event Coordinator: management, customer care, baking, baked goods decorating, catering, supply ordering, supply inventory management, scheduling, money management, point of sale system 6/14-11/18
Owner, Christine Krecek
Homespun Decor,
Store Manager: store management duties, money management, customer service, secretarial and reception tasks, record and file keeping, accounting tasks, general store duties, point of sale system
7/12-5/15 (business closed)
Owner, Dianna Gomez
Farmer Foods
Cashier: customer service, receive payment, bag groceries, assist with customers needs, occasional stocking assistance, store maintenance and cleanliness, point of sale system 11/09-6/10
Christina Hill
Sparks Deli
Waitress, Dishwasher, Cashier, Hostess: customer service, assist with all customer needs, maintain cleanliness of restaurant, money maintenance, take orders, serve food, point of sale system 8/08-12/08
Owner, Terri Tussing
REFERENCES
Krystal Case
Kali Pugh
Renessa Corry
Raleigh Quarrels
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