Data Entry Front Desk
Resume:
Cadaja Brown
Garland, TX *****
***************@*****.***
Skilled and dedicated hospitality professional with 5+ years experience in high quality, customer- focused service supporting office operations. Acting as the first point of contact for customers, clients, guests ect. Personable and adept in resolving guest and staff conflict, with strong oral and written communication skills.
Key Skill:
• Customer focus
• Exponential organization skills
• Creative problem solving
• Scheduling and planning
• Cash handling and invoicing
• IT Proficiency (Microsoft Office, OPERA, Sales Force etc.)
• Proven computer/data entry skills
• Booking online via phone and email
Work Experience
Concierge
Nove at Knox - Allen, TX
February 2023 to May 2023
Provide the residents with a 5-star residential-living experience and adhering to company standards. Possessing in-depth knowledge of nearby attractions, nightlife, and special services of the surrounding areas.
•
Welcome residents, guests and visitors. monitored and secured access to the building by verifying and/ or announcing all guests, contractors, etc.
Occasional arranging transportation, accepting packages, assisting with luggage, guiding visitors or giving directions.
Undertake administrative tasks related to the front desk and back-of-house operations as requested. Unarmed Security Officer
Staybridge Suites - Dallas, TX
March 2022 to January 2023
Deter criminal activity, protect property and enforce rules on a property. Providing protection for equipment and workers along with checking the credentials of vehicles and individuals coming and going from the property.
• Rover: On foot or in vehicle, responsible for detecting any suspicious behavior and preventing vandalism, theft, or other criminal behavior, etc.
• Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, access control, check identification, greeting residents and guests with a courteous demeanor, monitor CCTV camera systems, distribute packages, etc.
Operational Specialist
CarOffer - Addison, TX
May 2021 to February 2022
Act as an interface between clients, team members, and 3rd party logistics providers; follow activity and alter others if exceptions occur. Working with the consumers from start to finish with a high level of service.
• Liaise directly with inspection, titling, and transportation companies to ensure that transaction steps are completed within designated time frames.
• Monitor KIPs, organizing ongoing reviews with both internal and external partners
• Input vehicle information to ensure accurate representation of options, conditions and support the inventory valuation process
Dental Front Office Receptionist
Jefferson Dental & Orthodontics - Dallas, TX
June 2020 to April 2021
Performing general office duties, such as answering telephones, filing, and checking emails/fax. Keeping the schedule full, tracking referrals and leads. Taking responsibility for the appearance and functionality of the dental office.
• Ensure that patient appointments, cancellations and last-minute adjustments are handled.
• Respond efficiently to patient and doctor needs and inquiries.
• Communicating with dental insurance (as needed) to determine eligibility Education
High school diploma in effective client satisfaction rates Provine High School - Jackson, MS
2012 to May 2016
Skills
• Microsoft Excel (Less than 1 year)
• Sales
• Quality assurance
• Data entry (1 year)
• Data analysis skills
• Organizational skills
• Customer service (6 years)
• Research
• Presentation skills
• Computer operation (2 years)
• Leadership
• Time management
Contact this candidate