Customer Service Data Entry
Resume:
Christopher Herold
** ******* *****, *******, *** York, 14225, US
**********@*****.***
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Ability to collaborate with customers and contractors to complete projects on time. Eager to pick up new skills and contribute to the success of my team. Dynamic communicator who consistently outperforms company goals and expectations.
Communications
Data entry
Problem resolution
Safety and compliance
Data analysis
Strong verbal communication
Self-motivated
Customer service
High School - 2012
John F. Kennedy Senior High School - Cheektowaga, NY Furniture Installer - February, 2022 to August, 2022 Millington Lockwood Inc - Buffalo, NY
Used my carpentry and general construction skills to complete attractive finish work. Followed safety procedures when using tools, equipment, and machinery. Finished troubleshooting malfunctions and identified problems. Reviewed installation plans with senior installation personnel to ensure that the product was installed in accordance with the space plans.
Unpacked, assembled, installed, and repaired furniture and office equipment in customers' homes or offices.
Keyholder - November, 2021 to February, 2022
Dollar General - Buffalo, NY
Checked transactions for possible fraud.
Restocked shelves by opening inventory boxes.
Counted registers, made deposits, and stored and filed all daily paperwork as I opened and closed the store [Number] times per week.
Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
Dismantled boxes and disposed of garbage.
Organized warehouse and backroom spaces by loading and unloading merchandise from trucks. Professional Summary
Skills
Education
Work History
Pharmaceutical Technician - February, 2022 to March, 2023 Wegmans - West Seneca, NY
Reduced supply shortages by keeping a close eye on inventory and placing replenishment orders before it ran out.
Stocked, labeled, and inventoried medication to keep accurate records. Created and updated patient profiles to include current information such as medications and insurance information in our systems.
Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions.
Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
Tire Builder - March, 2023 to Present
Sumitomo Rubber USA - Tonawanda, NY
Was in charge of maintaining product standards and quality-control programs. Maintained the necessary level of communication between shifts. Established and monitored product standards by examining raw product samples and conducting processing tests to ensure the quality of all finished products. Followed design specifications to complete accurate and timely tire fabrication orders.
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