Customer Service Human Resources
Resume:
** *** ** ****** ******* by CVpop - www.cvpop.com Page 1/4
Lesetja Freddy Mogaila
Events & Promotions Coordinator-Temp
Personal informations
adze36@r.postjobfree.com
Khalambazo Mamelodi East, 0122,
Pretoria (South Africa)
28 Oct 95
Male
South African
Driver licence
C1
Summary
A highly motivated, adaptable and responsible person, seeking a position which will utilise the professional and skills developed through the past years of my studies and experience. I have a methodical, productive and a strong drive to see things through to completion.
Professional experience
HR intern/HR Officer
Sun international - Time Square Pretoria
1 Dec 21 - 31 Jul 23
EMPLOYEE RELATIONS:
Drafting of disciplinary records, issuing warnings Assist with disciplinary hearing
Communicate with the chairperson to cheer the case Prepare Chairperson's pack for disciplinary enquiries Preparing Employee Relations Report
Assisting in Management and Union meetings
Drafting telegram for employee disciplinary
Assisting in preparations for CCMA cases
Drafting the Management and Union meeting minutes
Set up the venue for Employee Relations and employment equity meetings
Facilitate the Management and Promotion of fair and sound Labour Relations
Work with bargaining structures and units
Assist with preparations for negotiations
Assisting in the administration of collective agreements Membership records and recognition
Meetings documentation packs
Records of charges, handling of evidence
Preparing files for disciplinary enquiries
Assisting in drafting records for grievances
Observing in conducting investigating misconduct
Always be present to observe disciplinary enquiries Issuing employee handbook were necessary
LEARNING AND DEVELOPMENT
Pulling training register on LMS for the training
Prepare files for BBBEE and Skills Development
Setting up the venue for trainings
Ensuring the payments are being processed for the training Learning and Development Admin
Preparing and organising the venue for the facilitator Obtaining information/data from valid sources to determine the training needs in the organisation
Generate reports of training records
Arranging relevant information for delegates to attend the training Helping in Learning and Development Admin file
To ensure the course information is send to the training venues on time
Filling all documents in required standard
Attend all the training meetings and take minutes
Generate reports of training records
12 Aug 23 Resume created by CVpop - www.cvpop.com Page 2/4 RECRUITMENT, SELECTION AND PLACEMENT
Ensure correct administration of all Manpower requisitions, such as starter packs and regret letters
Ensure timeous advertisements, internal and external of all vacant positions
Identify problem areas in terms of recruitment and suggest correction measures to Management for action
Ensure that all records are kept up to date and relevant Assisting ongoing investigations and implement efficient ways of improving the recruitment process
Plan and organise interviews in conjunction with relevant departmental recruiters
Assist in reference checks for all new employees prior to appointment
Post all vacancies in internal and GroupWide notice boards timeously
Capture all employees requisitions in the system
Business or sector: Gaming and Hospitality
Marketing Support Officer
Sun International - Time Square Pretoria
1 Jun 23 - 31 Jul 23
Providing quality telephone or email services
Support the promotions department in mobilising and following through with lapsed customers on current event opportunities, promotions and services available to them
Reactivating visitation of the guests to the property, increasing footfall
And maximising the revenue potential of the business Establish and maintain online and telephonic business relationships with clients to raise awareness around activations in a way that promotes the property as the gaming brand of choice. Events and Promotions Co-ordinator(Absorbed)
Sun International - Time Square Pretoria
1 Aug 23 - Present
EVENTS/ENTERTAINMENT PLANNING
Having an up-to-date understanding of facilities and products available for events
Update the events calendar
Attend Marketing/pre- event meetings and work with client to understand their event/entertainment requirements
Come up strategic plan
Use any opportunities to upwell on the event
Co-ordinate logistical arrangements
EVENTS/ENTERTAINMENT DELIVERY
Check that the venue set up meets technical and customer requirements
Log calls with maintainance or IT to ensure resolution of any faults Communicate regularly with relevant stakeholders and inform entertainers or relevant departments of potential problems, changes and additions to technical resources
Escalate any issues/challenges being experienced
STAKEHOLDER ENGAGEMENT
Partner with suppliers with regard's requirements for specific events/entertainment, leveraging relationships to optimise the event within the set budget
Liaise with marketing management to evaluate the post-mortem of the event
12 Aug 23 Resume created by CVpop - www.cvpop.com Page 3/4 Education and training
Human Resources Management(Awaiting for N
diploma)
Orbit TVET College North West - Brits
12 Feb 19 - 31 Jul 21
Personnel Management
Personnel Training
Labour Relations
Computer Practice
Enterprise and Business Management
Marketing Management - Level4
Capricorn TVET College Polokwane
10 Jan 15 - 9 Dec 17
Advertising and Promotions
Marketing
Consumer Behaviour
Marketing Communications
National Senior Certificate
Tlakale Mashashane commercial High School
Polokwane
9 Jan 09 - 10 Dec 14
Business Studies
Economics
Accounting
English FAL
Maths Lit
Sepedi HL
Life Orientation
Personal skills
Communication skills
Flexibility communication(verbal & non-verbal)
Customer service orientation
Organisational / managerial skills
Protection of Personal Information Act(POPIA)
Job-related skills
Teamwork oriented
Work independently
Meet deadlines
Handling information
Digital skills
Computer Literacy(Microsoft Word, Microsoft Excel, PowerPoint, Database, Database, Outlook)
Further information
References
Johannes Radebe- HR Business Partner(-Time Square) 083-***-****
adze36@r.postjobfree.com
Simonay Tala - HR Busniess Partner(Table Bay)
adze36@r.postjobfree.com
12 Aug 23 Resume created by CVpop - www.cvpop.com Page 4/4 Joyce Francis - Events and Promotions Manager(Time Square) 082-***-****
adze36@r.postjobfree.com
Contact this candidate