Ximena Vera-Molina

P: 414-***-**** adzdys@r.postjobfree.com www.linkedin.com/in/ximena-vera-molina EDUCATION

Marquette University Milwaukee, WI

Bachelor of Arts - Latin American Studies May 2022 Minors: Economics and Spanish

AWARDS

Marquette University Klinger College of Arts & Sciences Dean’s List 2019 & 2020 Marquette University Urban Scholars Full- Tuition Program 2017-2022 EMPLOYMENT

BrightSpark Early Learning Services, Seattle, WA, HYBRID Bilingual Subsidy & Billing Specialist November 2021- Present

● Streamlined workflow for a federally funded $7M childcare subsidy program for families affected by COVID-19 by conducting data analysis and identifying inefficiencies.

● Managed a caseload of over 500 clients and providers reducing average wait time for assistance by 50% through proactive and effective communication via MS Teams & Zoom Phone.

● Supervised budget performance and prepared reports monthly to present to the Program Director and Data Reporting Administrator.

● Developed a successful system to review family files and provider eligibility to ensure accurate payments for 10+ programs.

● Administered 10+ childcare financial assistance programs with budgets of $200k per program by reviewing King County and Pierce County family applications, sending communication to family and childcare providers, keeping track of budget and monthly accounts payable.

● Led weekly meetings to build community, update on program communications and give feedback on current workflow.

● Coordinated with Accounting, Leadership, and other departments to ensure consistency and timeliness in delivering childcare subsidy benefits to Veterans, Students, Low-Income and recipients experiencing homelessness. City of Milwaukee Health Department, Milwaukee, WI COVID Test Site Registration Assistant December 2020- May 2021

● Streamlined effective methods that allowed my team to vaccinate over 2,000 patients a day.

● Completed the registrations and patient paperwork using a Bilingual approach for over 1,000+ patients a day.

● Educated Milwaukee County residents on our clinic’s vaccination procedures. Student Intern June-September 2017

● Reviewed and updated the Health Department’s resource list of community clinics and urgent care centers for Milwaukee County residents.

Marquette University, Milwaukee, WI

Lot Attendant - Marquette University Parking Services May 2018 - May 2021

● Trained new employees in how to use new software, provided information to visitors, students, and university staff.

● Collected parking fees and validations from customers based on charges for time parked.

● Operated and carried out repairs on the computerized parking lot system and equipment. Student Facilitator - Marquette Action Program March 2019 - 2020

● Organized spring break service trip for 6 undergraduate students to work with Habitat for Humanity in Enid, Oklahoma.

● Arranged travel, processed documents for participants, and communications between Marquette Action Program and service site: Habitat for Humanity.

Team Lead - Marquette Volunteer Corps 2019

● Recruited volunteers for our Boys & Girls Club after school program service location.

● Maintained communication between program members, director, and community partners that established a continuous relationship between organization and volunteer site.

● Directed group service reflections for six college students after service hours to consider how service impacted our community and the mission of our organization.

Boys & Girls Club of Greater Milwaukee, Milwaukee, WI Program Specialist & College Ambassador August 2019 - October 2020

● Provided clerical support to the Graduation Plus College Access & Success Services Department.

● Facilitated college access and success workshops for 400+ student participants in person and online.

● Mentored, tutored, and advised 20+ high school and collegian members who attended various colleges around the country.

● Created a research database for high school seniors and college students to access scholarships and resources in higher education during COVID-19 pandemic.