ARIEL STERN

954-***-***** @

adzdy2@r.postjobfree.com ©

**** ** **** *** *** 2 Cooper City F133328 @

SUMMARY

Conscientious Medical Assistant with over 13+ years of experience in fast-paced settings. Adept at organizing

charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication

administration. Known for positive demeanor and exceptional communication skills.

EDUCATION

American high school Miami, F1

2006-2008

Concorde Career College Miramar, Fl

Medical Assistant Diploma

2018

SKILLS

¢ Expertise in Charting

¢ Proficient in Medical Terminology

¢ Skilled in Operating EKG Equipment

¢ Effective Telephone Triage

¢ Strong Administrative Abilities

¢ Thorough Knowledge of OSHA

Regulations

e Excellent Communication Skills

¢ Outstanding Customer Service

¢ Familiarity with Clinical Applications

¢ Proficient in Authorization Procedures

e EHR/EMR Experience: AthenaHealth,

AllScripts

CERTIFICATIONS

¢ Good Clinical Practice (GCP)

« IATA Dangerous Goods

e HIPPA

Medical Assistant Extern, 07/2018 to 09/2018*

Elite Health - Pembroke Pines, FL

Coordinated patient schedules, streamlined check-

in/out processes, and handled payments effectively.

Displayed exceptional telephone etiquette, offering

accurate office information, addressing questions, and

directing calls to staff.

Ensured a clean and well-stocked environment by

sanitizing exam rooms and medical equipment.

Conducted efficient patient triage, administered

EKGs, and performed various tests.

PROFESSIONAL EXPERIENCE

Customer Service Representative

Aston Carter Company Remote 06/2022- 02/2023

¢ Accurately transcribed and entered patient medical information

into electronic medical records systems.

¢ Produced and maintained detailed statistical data relevant to

medical records.

¢ Conducted thorough research to identify and resolve medical

record discrepanci

e Answering Phone calls and Returning calls

*Medical Assistant /Clinical Research Coordinator, 07/2003 to 03/2020*

M&O Clinical Research - Fort Lauderdale, FL (Floater)

McKenzie Medical Associates - Fort Lauderdale (Floater)

Fort Lauderdale Women Care - Fort Lauderdale, FL (Floater)

e Skillfully screened patient records, databases, and physician referrals to

identify ideal candidates for research studies.

e Expertly scheduled patient appointments, consistently following up with

reminder phone calls.

¢ Efficiently prepared and processed patient referrals and transfer requests.

¢ Meticulously verified patient insurance, demographic, and health history

data to maintain up-to-date information.

« Expertly directed patients to exam rooms, addressed inquiries, and

facilitated preparations for physician examinations.

e Provided valuable support for diagnostic and technical treatment

procedures, including the setup and operation of specialized medical

equipment.

Front Office/ Medical Assistant

02/2010 to 03/2015*

Augustine Joseph, MD. - Hollywood, FL

e Streamlined patient flow by promptly notifying providers of patient arrivals,

managing delays, and maintaining effective communication with patients and

clinical staff.

¢ Optimized patient satisfaction, provider efficiency, and treatment room utilization

by skillfully scheduling appointments in person and over the phone.

e Gathered comprehensive client medical histories, medication details, symptoms,

and allergies.

e Demonstrated proficiency in medical records management, including meticulous

filing, organization, and scanning of documents.

e Assured consistent availability of medical office supplies by forecasting inventory

needs, placing timely orders, and overseeing equipment maintenance.

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