Andrea Stoddard

720-***-****

adzdxt@r.postjobfree.com

Education:

University Of Colorado at Boulder Emphasis in HR Management

With a B.S in Business Administration 2nd Emphasis in Marketing

Work Experience:

Manager/Brand Ambassador/Promotion Model, CO May 2010-Current

*Specialize in providing exceptional customer service

*Coordinate meetings with stores and Brand Ambassadors.

*Coordinate events with stores and Brands.

*Emphasis in building relationships with management in distinctive and varying environments.

*Emphasis in building rapport with new employees in different stores, events and venues.

*Impart competent knowledge of products and or services.

*Provide the best service to consumers.

*Interact with customers, clients and guests.

*Encourage sales through product demonstrations and/or sample distribution.

*Promote a business, brand or product by providing a positive guest experience.

*Educate myself and consumers about brand education.

*Multitask by performing multiple jobs at once, while doing demonstrations, interacting with clients/consumers and employees.

*Be friendly, outgoing, personable, energetic, enthusiastic and positive.

*Train staff to provide competent knowledge of product and or services.

*Have received numerous commendations from superiors as well as consumers.

*One of the campaigns that I managed received the highest award in our industry.

Assistant Manager, Pei Wei Denver, CO 3 years *Developed individualized, interpersonal, interactions with customers, as well as staff.

*Specialized in providing exceptional customer service.

*Resolved any customer related issues.

*Up-sell additional food items.

*Counted money and ensured deposits are correct.

*Managed employees and resolve any employee related problems.

*Assisted in hiring process, to ensure compatible work environment.

*Coordinated meetings between employees and management.

*Facilitated new and improved training programs.

*Ensured open communication between management and staff

*Be the diplomat between upper-management and staff.

*Managed 20 plus employees.

*Have received over 30 commendation letters from customers.

Owner, Tans Unlimited Denver, CO 3 years

*Owned and Operated tanning salon.

*Specialized in providing exceptional customer service.

*Sold tanning packages and individual tanning sessions.

*Offered professional knowledge of retail tanning products.

*Educated clients about optimal tanning experience.

*Maintained daily Accounts Receivable and Accounts Payable.

*Sustained client base through telephone calls and promotional materials.

*Implemented innovative advertising transactions to increase the business.

*Negotiated advertising avenues so that it was beneficial for all parties involved.

Lead Agent, Education Sales Management Highlands Ranch, CO 3 years

*Qualify leads received through very high volume/high pace position.

*Meets daily, weekly and monthly lead processing goals.

*Provide feedback to Supervisor to help formulate lead control strategies.

*Participate in company meetings and activities as needed.

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