FATIMA KHAN

HOUSE NO: **** Priamus Drive Missouri City TX 77459.

PHONE: 832-***-****

EMAIL:adzdvx@r.postjobfree.com

LINKEDIN: (28) K-M-Fatima (Fatima) K-k LinkedIn

AREAS OF EXPERTISE:

●Import-Export ● Ocean Imports ● International Agreements ● Strategic Planning ● Freight Forward

●International Transportation ● Customer Service ● INCOTERMS ● Compliance ● Logistics

●Process Improvements ● Data Management ● Documentation ● Project Management

●Negotiation ● Invoicing.

Core Qualifications:

Comprehensive knowledge of procedures related to importing and exporting.

Strong knowledge of import and export industry terminology and documentation processes.

Proficient in Outlook and MS Office applications.

Excellent coordination communications and alignment skills.

Ability to speak English Urdu, Hindi and Arabic.

Remarkable ability to prioritize

CURRENTLY WORKING IN VALLOUREC AS A CUSTOMER SERVICE SPECIALIST - STARTED MARCH -2022- AS OF NOW

EMPLOYMENT & ACCOMPLISHMENTS:

Vallourec – North America July-2022

Customer Service Specialist (Import and Export)

Monitor and coordinate the status of the delivery and liaise with the internal stakeholders (requestors), vendors and transport companies; Maintain a record and report the status of the requests on a regular bases.

Support the Supply Chain manager to make report for analysis purpose for management logistics KPI based on target.

Ad hoc purchasing using and stock control functions, including transferring stock from location to location in system, batch changes and the expired stock disposals process.

Performs a range of shipping, receiving and inventory control duties, including loading and unloading of trailers, replenishing stock, and filling orders.

Ensures quality by continually reviewing work to detect and correct errors.

Strong in SAP

Schlumberger Jan-2018 – Feb 2018-2022

RPS Customer Service Explosives

Develop and implemented a productivity improvement plan which resulted in company savings of over $ 10k in one year.

Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.

Achieved revenues objective by implementing cost cutting measures.

Kept supervisor informed of job progress and material requirement.

Handled calls, emails and made office visits to handling their material inquiries.

Managed sales completed from the beginning to the end and that the order was invoiced accurately and timely.

E-Logistics - ExxonMobil Dec- 2017 – Jan-2018

Logistic Coordinator II

Verify export documents for compliance with local and international regulations of movement on incoming and outgoing cargo (sea, train and truck). Receive purchase orders from Exxon to arrange pickup of freight for delivery to their respective ports. Create customer files and maintain accurate records for all export systems like SAP, GT Nexus EGS, among others.

Create the report from SAP to identify all new purchase orders and ensure all are booked though GT Nexus within 48hrs after their release; this includes rolling, advance and split shipment accordingly to customer

(ExxonMobil) requirements and needs.

Responsible for the allocation of stock to bookings and process shipments in accordance with customer’s requests.

Provide documents to customers in accordance with the terms of shipment standard operating procedures.

Use SAP s stem to process all bookings to inform the warehouses all order’s details, such as how many containers, type, and cut off dates need to be dispatch.

Liaison between carriers (MSC, Maersk, CMA CGM, among others), documentation department and E Logistics to confirm all booking and shipping instructions information is correct and are sent on a timely manner to avoid delays.

Send information of status to Exxon daily including all details of processed and pending bookings.

Verify with the warehouses and truck companies the status of all shipments.

Attend daily conference call with Exxon planners, warehouses and carriers to develop new processes and strategies for special shipments

TRANSAMERICALOGISTICS Sep- 2013, Nov 2017

Logistics Coordinator/freight Forwarder

Managed accounts payable and receivable.

Input data into software (Climax Shipping Suite).

Assisted clients with rate quote and inland freight inquires.

Prepared documents (Arrival notices, Clearance documents, and Invoices).

Coordinated with shippers, truckers, custom brokers, bonded warehouse, and steamship lines.

Filed ISF (Importer Security Filing) and AMS (Automated Manifest System).

Managed import shipments (FCL & LCL Cargo).

Obtain rate quotes for ocean freight, door delivery, and other logistics needs.

Handled and arrange custom clearance paperwork.

Arranged trucking for domestic and out of state loads on Import shipments.

Options to customer’s exemplary customer service and relationship development.

Collaborate support staff, overseas offices and other third parties to ensure efficiency, continued.

Develop and Maintain an effective customer service follow-up system by use of diary detailing all daily tasks and carry forward same.

Resole shipment issues, and possess the ability to determine when to elevate to management for resolution Act as a resource to explain and execute import compliance regulations into the United States via ocean motor carrier

Respond to customer inquiries and follow-up to ensure issuer solution Handle FCL and LCL from beginning to end

Obtain rate quotes for ocean freight, door delivery, and other logistics needs

Arrange trucking for domestic and out of state loads on import shipments

Maintain import data and verify information accuracy

Generate, file, and maintain up-to date and accurate customer records, reports, shipment documentation, etc. Handle customer SOP, bond, and POA maintenance

Assemble entry packets for submission to Customs and review applicable documentation for accuracy

Monitor shipments and customs clearance as well as communicates tutus and delays to appropriate parties

Ensure adherence to customer SOPs, government agency regulations, and Transamerica

Logistic company standards

TRANSNETENTERPRISES Nov-2012, Aug2013

CEO Assistant

Assist merchants with questions on promotional plans for financing.

Advice merchants on what financial plans were best for their customers.

Compose reports for vice president and Account Executives.

Assist customers with billing questions.

Mail letters to customers concerning their accounts. Education:

Georgia State University Perimeter College.

Associate of Arts-AA Field of Study Business/Commerce, General Grade B The University of Georgia.

Bachelor of Science-BS Field of Study Biology, General Grade B

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