Andrea Dalhouse
Certified Medical Assistant, Certified Patient Care Technician, Certified Nursing Assistant, Unit secretary.
Conyers GA .30013
*********@*****.***
SUMMARY
Result oriented, quick learner, proficient in Microsoft Word, great interpersonal skills, professional ready to take on new responsibilities and good customer service skills.
SKILLS
• ACLS Certified
• Basic Life Support Certification
• HIPAA and Confidentiality
• EKG Phlebotomy
• Microsoft Proficient
• Measuring Vital Signs
• Infection Control
• Urinalysis
• Patient Documentation
• Specimen Collection
• Cultural awareness and Sensitivity
• Building Trust and rapport
• Sound Decision-making
EXPERIENCE:
Emory Healthcare, North Decatur— Unit Secretary
September 2013 – PRESENT
Administrative Duties
RQI coach
Clean Hands Safe hands Coach
Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
Routes records to appropriate department or staff and maintains confidentiality of information. Operates standard office equipment including telephones, copiers, fax machines, and computers. Inventories, orders, and maintains office supplies and forms;
Completes purchase requisitions and receives supplies.
Responds to patient requests via patient intercom system.
Relays information to appropriate staff for immediate attention.
Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered. Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.
Performs related responsibilities as required.
Make Admission Charts, Break down Medical Charts
NaphCare, Inc. Alcovy Rd, Covington GA. 30014
Certified Medical Assistant
August 2020 – February 2021
Covid Testing
TB skin test
Registration, File and maintenance of medical records and documents
Measure Vital Signs
Arranging for Hospital Admissions
Answering Phones
Scheduling Appointments
Blood Draws and Ordering Lab Tests
Specimen Collection/ Urinalysis
Assisting Physicians during Examinations
Calling Prescription in to Pharmacies
Managing inventory and Ordering Supplies
Wound Care
Stone Mountain Family Medicine, Stone Mountain GA
Certified Medical Assistant
October 2012 - October 2013
• Registration, File and maintenance of medical records and documents
• Measure Vital Signs
• Arranging for Hospital Admissions
• Answering Phones
• Scheduling Appointments
• Greeting Patients
• Sorting Mail
• Blood Draws and Ordering Lab Tests
• Specimen Collection/ Urinalysis
• X-ray
• Bladder and Aorta Scan
• EKG
• PFT
• Bone and Density Scan
• Assist with Front Office and back Office Procedures
• Assisting Physicians during Examinations
• Calling Prescription in to Pharmacies
• Managing inventory and Ordering Supplies
• Scanning and linking document
• Allergy Test
Rockdale Healthcare Center, Conyers GA. — Unit
Secretary /CNA
April 2010 - December 2012
Took Vital Signs
Adhering to protect patient’s rights
Filed Paperwork and recorded data
Checked Patient in for Office Visits
Maintain Safety and Privacy for Residents and their families
Handle Administrative duties within a healthcare facility
Answering Telephone and relays messages to resident and nursing staff
Keep resident space clean and tidy
Changing Catheter Bags
Providing wound Care
Providing Colostomy Care
Tracheostomy Care
Documenting food and fluid intake
EDUCATION AND TRAINING
American Professional Institute, Decatur GA— Diploma
August 2012 - April 2013
Certified Medical Assistant, Certified Patient Care Technician, Certified Nursing Assistant, ACLS Certified, and BLS Certified.